Vicki Huang | Page 11

Went to an Ottawa KIA dealership first and the salesmen were less than enthusiastic in gaining my business and wanted me to buy a new 2024 seltos sight unseen. Went to Turpin KIA in Carleton Place and imm were less than enthusiastic in gaining my business and wanted me to buy a new 2024 seltos sight unseen. Went to Turpin KIA in Carleton Place and immediately felt more comfortable. The team seemed so genuine and were upfront and transparent the whole time. No pressure sales. No typical, slimy salesmen. Mike, Andre, and Vicki were all down to earth and took the time to go over everything. 100% would recommend. More

Report | Print

I visited several dealerships in Ottawa before making my way to Carleton Place and now I wouldn't go anywhere else to purchase another Kia. The staff there were exceptional and went above and beyond to pro way to Carleton Place and now I wouldn't go anywhere else to purchase another Kia. The staff there were exceptional and went above and beyond to provide a great experience and address any questions concerns I had along the way. I wouldn't hesitate to recommend Turpin Kia to anyone. Andrea, Andre and Vicki were a pleasure to deal with! More

Report | Print

I had an excellent experience at Turpin KIA. They are light years ahead of all other KIA dealers in the Ottawa area, and by far the best new or used car dealer I have ever dealt with in 37 years They are light years ahead of all other KIA dealers in the Ottawa area, and by far the best new or used car dealer I have ever dealt with in 37 years of car buying. Mike Peters was extremely good to deal with, as he is a totally honest, direct, clear, knowledgeable (experienced) and personable car salesman. I honestly haven't ever dealt with anyone better. He was a pleasure to work with, from start to finish. Also a pleasure to work with was the sales and finance manager, Andre Smith. He was also extremely easy to deal with, very clear and very honest, helpful and straightforward, just like Mike. Together, Mike and Andre were able to quickly locate and deliver the exact vehicle we were looking for in 4 weeks. Absolutely amazing work on their part! In the spring I had been told by KIA Donnelly in Kanata and Hunt Club KIA in Nepean/ Ottawa that it might be possible to order and receive a KIA in 9 or possibly 12 months or more, but with no guarantees. They would only provide a appraisal when or if the vehicle was delivered! This was, to me, totally unacceptable and I had walked away in both cases. How is it possible that these other KIA dealers don't really "have a clue" of how to properly operate a KIA dealership in 2023, but Turpin KIA can and does so on a regular, daily basis? Its beyond me, but I think KIA Turpin should possibly share their knowledge and expertise to other KIA dealers elsewhere in the Ottawa area, or beyond. Potential new car buyers would be much, much better served. More

Report | Print

We had a great experience from the first time we walked in the door to leaving with our 2024 Seltos! Andrea, Andre and Vicki where a fantastic team to work with. They offered services, went thru the pros/ in the door to leaving with our 2024 Seltos! Andrea, Andre and Vicki where a fantastic team to work with. They offered services, went thru the pros/cons with absolutely no pressure, knowledgable and genuine. They guided and supported us to the finish line. Follow up has been great. Fern Turpin has assembled and cultivated a great team. Thank you once again, Bradley and Patricia Simpson More

Report | Print

We had fantastic service here from Andre and his team. Our EV arrived on the timeline we expected and Andrea made the transaction process very smooth and efficient. Vicki gave us a full briefing on the ca Our EV arrived on the timeline we expected and Andrea made the transaction process very smooth and efficient. Vicki gave us a full briefing on the car that was very helpful. All in all it was very much worth the drive out from Ottawa to Carleton Place for the great experience at this dealership! More

Report | Print

This is the second car we’ve purchased from Turpin and in both cases the sales experience has been excellent. And not just sales, but the service department is truly exceptional. both cases the sales experience has been excellent. And not just sales, but the service department is truly exceptional. More

Report | Print

Andrea, Andre and Vicky made the experience amazing! What an awesome team you have Fern! Love, Love, Love my new Sportage!!! What an awesome team you have Fern! Love, Love, Love my new Sportage!!! More

Report | Print

Just bought a Sportage HEV and can't say enough about the customer service at Turpin Kia. Very friendly and helpful, and they were able to find me my new car faster than any other dealership. Pricing is on p customer service at Turpin Kia. Very friendly and helpful, and they were able to find me my new car faster than any other dealership. Pricing is on par with everyone else, but the customer service and friendly smiles make all the difference. Andrea, Andre and Viki were all exceptional. More

Report | Print

found every one very informative and help full. mike and andrey were excellent to deal with. Viki explainedall the controls and teck side to a T mike and andrey were excellent to deal with. Viki explainedall the controls and teck side to a T More

Report | Print

We were quite pleased with the service we received at Turpin Kia, Mike (the cat in the hat) was quite open and honest about our purchase and answered all our questions. We're happy with our purchase. Turpin Kia, Mike (the cat in the hat) was quite open and honest about our purchase and answered all our questions. We're happy with our purchase. More

Report | Print