Todd Servant | Page 39

Always Accommodating Todd has always been accommodating to my needs and my schedule; at no time does he ever defers me or my queries. Never forgets to follow up, update me Todd has always been accommodating to my needs and my schedule; at no time does he ever defers me or my queries. Never forgets to follow up, update me or return my call. He consistently makes an effort to serve me and FJ with great advice and obliging my calendar to book the most suitable service appointments. I personally recommend contacting Todd for any of your vehicle maintenance or servicing, he will treat you honestly, effectively and efficiently... More

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Staying Power I've owned Toyotas since 1989. In general with the exception of one incident, I would say I have had no service problems over those years. Initially I've owned Toyotas since 1989. In general with the exception of one incident, I would say I have had no service problems over those years. Initially, I felt when the dealership expanded to the larger location, it had lost the personal touch, however, I believe they have worked hard to continue their excellent customer service. Another point to note is, there are several employees still with this dealership that were there when I bought my first Toyota, including my sales rep! I think that says something about the company. Lisa More

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Excellent service Todd is the best service advisor i have ever had to deal with very helpful and always pleasant i never feel rushed. And his knowledge of my vehicle ma Todd is the best service advisor i have ever had to deal with very helpful and always pleasant i never feel rushed. And his knowledge of my vehicle makes me feel i am in good hands More

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Service starting issues Todd Servant provides excellent customer service listened to my issues and also had the tech who was working on my vehicle there so that I could expla Todd Servant provides excellent customer service listened to my issues and also had the tech who was working on my vehicle there so that I could explain what was happening outstanding customer service . More

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My service manager, Todd Servant, has earned my total trust. Todd Servant has managed the service of my 2003 Solara and 2007 Tundra since we moved to Canada from the US in Spring 2014. Both vehicles have low mi Todd Servant has managed the service of my 2003 Solara and 2007 Tundra since we moved to Canada from the US in Spring 2014. Both vehicles have low mileage, and his expertise has provided us with the right maintenance based on a combination of age and US miles (not kilometers). He has earned my complete trust and confidence, and he is the reason that I use this dealership. More

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Great servive You have a very courteous and most thoughtful staff. As Todd was looking after me,he was aware that I had recent eye surgery and being in my senior You have a very courteous and most thoughtful staff. As Todd was looking after me,he was aware that I had recent eye surgery and being in my senior years I do have a problem with walking.he suggested that I take the ride home and would have the car by the afternoon ,which it was and I had a delightful pick up, and then Todd made certain that the car was ready just outside the show room so that I did not have a distance to walk to it. Greatly appreciated and I thank everyone. Vera Lasek More

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The Very Best Service Department and Dealership I regularly attend Toyota Town for servicing, and it is always a wonderful experience. Everyone is lovely and super helpful. The visits are fast, easy I regularly attend Toyota Town for servicing, and it is always a wonderful experience. Everyone is lovely and super helpful. The visits are fast, easy, affordable, and they always make sure to update you on how things are going throughout your appointment and explain everything very well. They take excellent care of you and your car and it is always a pleasure to visit the Service Department and Toyota Town. Thank you so much! More

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Outstanding Why go anywhere else Wow what outstanding service I just leased a 2016 Tacoma ,I have to say that the whole experience was more than outstanding and rewarding no pressure Wow what outstanding service I just leased a 2016 Tacoma ,I have to say that the whole experience was more than outstanding and rewarding no pressure the deal went very smoothly. The whole staff from Todd at service to Ken at sales and Vlad in finance and I can forget Jen in Parts for sourcing a tonneau cover for me. Every dealership should aim to be as professional and caring for there customers as these employees strive to be . More

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Insighful, empathetic and proficient Ken Yates is insightful, knowledgeable and empathetic in helping customers with their requirements and interests in buying vehicles. Todd Servant is p Ken Yates is insightful, knowledgeable and empathetic in helping customers with their requirements and interests in buying vehicles. Todd Servant is proficient in explaining service requirements and triaging what needs to be done and when. Similarly Al Farmer is always helpful in recommending and finding just the right parts. ToyotaTown has served our family well for over thirty years. More

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First-Rate Service We've always appreciated the great service we receive at Toyotatown. Over the past couple of days, our Toyota Corolla has needed a number of fixes in We've always appreciated the great service we receive at Toyotatown. Over the past couple of days, our Toyota Corolla has needed a number of fixes in addition to regular service. Todd and Rob, as always, have been super-supportive and spent extra time clearly explaining the nature of the problems and what needed to be done. The car is now running as smooth as ever. Much appreciated! More

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