Sylvia Donovan
Sylvia Donovan at ToyotaTown

Sylvia Donovan | Page 57

Product Advisor

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

Contact Me
4.9
621 Reviews
4.9

621 Reviews

Write a Review

621 Reviews of Sylvia Donovan

December 02, 2015

Dealership Rating

Amazing. This is my 6th RAV 4! I love the RAV 4. I am driving my 6th one! Sylvia Donovan and Toyotatown rock! The service department is fabulous and treats their customers excellent More

by RAVgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason DeFelice, Janine Feenstra

December 01, 2015

Dealership Rating

Excellent service from Sylvia Donovan and Nicole in finance. As always with Sylvia Donovan we are given excellent service in a timely fashion. This is the 4th Toyota vehicle we have purchased through her and w More

by Di222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole Levasseur

November 19, 2015

Dealership Rating

My new Scion Sylvia Donovan at Toyota Town has been my excellent leasing agent for my last four cars; a Corolla, two Matrix, a RAV 4 and now my new Scion-IM,,,,, More

by scion.calla.im
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Stepancev, The fellow who helps Sylvia,,,,got me a coffee and brought up cars for me to test drive.

November 19, 2015

Dealership Rating

Excellent service! I was ready to downsize from a minivan to a RAV and Sylvia Donovan was so helpful and informative. For the first time dealing with car dealerships, I More

by Janelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adel Al Rayes

November 11, 2015

Dealership Rating

Love my new Highlander Very happy with our new Toyota Highlander and the service during the sales process was outstanding. Thanks Sylvia and Toyotatown for everything - cou More

by Brent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 16, 2015

Dealership Rating

Bad service experinece I'm having a mix experience at this dealership. It' sales dept has an experience and professional sales team who delivers a high level of customer ser More

by Customer2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jason DeFelice , Tara Shepard

Oct 19, 2015

ToyotaTown responded

Good afternoon, I am sorry to hear that you are not satisfied with your past two service visits. We make every attempt possible to ensure that each customer visit meets their expectations. My understanding is that you had front brake pads installed elsewhere then came in here to ToyotaTown with a noise. Our Toyota licensed technician noted that some steps may have been missed when the brake pads were installed elsewhere. We also noted that the brake rotors were not machined or replaced with the installation of the new pads. As a valued customer I see that we did not charge you for the new brake pads to correct the concern- parts portion. We also installed new rotors and provided a goodwill discount in light of the fact that new brake pads were installed elsewhere. It seems unfortunate that in spite of our best efforts to provide you with a professional repair at a discounted rate to offset someone else's workmanship that we are being portrayed as a "mix" experience. I am available to speak with if you wish to review further as we do value your business Mark Eisan General Manager

October 13, 2015

Dealership Rating

Great Experience Sales and Leasing Specialist Sylvia Donovan was excellent to deal with when we were making a decision about leasing another RAV4. As always, we were More

by Bobbers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 13, 2015

Dealership Rating

Highly professional and knowledgeable sales staff With thanks to Sales and Leasing Specialist Sylvia Donovan I have just leased another RAV4 from Toyota Town in London Ontario. Sylvia is certainly one More

by Bob Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 13, 2015

Dealership Rating

New car lease Very happy with the professional service and support. Hadn't planned on trading in but the numbers made sense and we now have the latest model and th More

by Phil & Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole Levasseur

August 20, 2015

Dealership Rating

Continued great service and support I have been buying or leasing vehicles from ToyotaTown and Lexus of London for almost 10 years now and I've also been pleased with the knowledge and s More

by pleasedwithservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
57
...

Dealership Inventory (59 Vehicles)

used 2025 Toyota 4Runner car, priced at $67,998
2025 Toyota 4Runner
used
White exterior
Automatic
4x4
used 2023 Toyota RAV4 car, priced at $36,998
2023 Toyota RAV4
used
Grey exterior
Automatic
AWD
used 2023 Toyota RAV4 car, priced at $32,998
2023 Toyota RAV4
used
Grey exterior
Automatic
AWD
used 2023 Subaru Ascent car, priced at $38,998
2023 Subaru Ascent
used
Black exterior
Automatic
AWD
used 2023 Toyota RAV4 car, priced at $31,998
2023 Toyota RAV4
used
Grey exterior
Automatic
AWD
used 2025 Ford Escape car, priced at $29,798
2025 Ford Escape
used
Black exterior
Automatic
FWD