Sylvia Donovan | Page 58

Bad service experinece I'm having a mix experience at this dealership. It' sales dept has an experience and professional sales team who delivers a high level of customer ser I'm having a mix experience at this dealership. It' sales dept has an experience and professional sales team who delivers a high level of customer service and Sylvia Donovan is prime example of that, on the other hand its service dept lack the vision and the attention of building and maintaining its customers relationship and treat its customers as an opportunity to milk them regardless if they are loyal customers or not. I had two bad experiences at its service department and the last one just happened last week and I made the desicion to stop servicing my car there and even not to trade my Corola and buy a brand new RAV4 from this dealership as it fails to followed back with me after discussing my issues with 3 individual employees at this dealership. More

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Great Experience Sales and Leasing Specialist Sylvia Donovan was excellent to deal with when we were making a decision about leasing another RAV4. As always, we were Sales and Leasing Specialist Sylvia Donovan was excellent to deal with when we were making a decision about leasing another RAV4. As always, we were very happy to deal with Sylvia. She is extremely knowledgeable and works hard to keep us behind the wheel of a vehicle she knows we'll love. We keep coming back to ToyotaTown and will continue to do so, mainly because of great staff like Sylvia! (and, of course, because of Toyota's great vehicles) More

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Highly professional and knowledgeable sales staff With thanks to Sales and Leasing Specialist Sylvia Donovan I have just leased another RAV4 from Toyota Town in London Ontario. Sylvia is certainly one With thanks to Sales and Leasing Specialist Sylvia Donovan I have just leased another RAV4 from Toyota Town in London Ontario. Sylvia is certainly one of the most professional and knowledgeable vehicle sales/leasing staff I have had the pleasure of dealing with in my 45 plus years of driving. I would highly recommend her and the Toyota Town dealership to anyone who is looking to purchase or lease a vehicle. More

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New car lease Very happy with the professional service and support. Hadn't planned on trading in but the numbers made sense and we now have the latest model and th Very happy with the professional service and support. Hadn't planned on trading in but the numbers made sense and we now have the latest model and the colour we wanted with the equipment to suit our driving needs. More

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Continued great service and support I have been buying or leasing vehicles from ToyotaTown and Lexus of London for almost 10 years now and I've also been pleased with the knowledge and s I have been buying or leasing vehicles from ToyotaTown and Lexus of London for almost 10 years now and I've also been pleased with the knowledge and support of all the staff. I've worked with Sylvia Donovan for a number of years now and her knowledge and support is excellent. This year we leased two new vehicles and Sylvia ensured the two transactions were as easy as possible, helping to minimize any duplication. I would recommend Sylvia and ToyotaTown or Lexus of London to anyone in search of a new or used vehicle. More

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Excited About New Purchase I have recently visited Toyotatown in London, Ont. and have purchased a RAV4. The vehicle meets all the requirements that I wanted and goes beyond in I have recently visited Toyotatown in London, Ont. and have purchased a RAV4. The vehicle meets all the requirements that I wanted and goes beyond in terms of performance and appearance. I feel confident that my RAV4 will last me a long time. Additionally, it is comforting to know that there is excellent support from the Toyota garage in terms of maintenance needs. The sales person, Sylvia, was knowledgeable and made the process of purchasing a new vehicle quite painless! Marguerite Walker More

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Awesome car - awesome mileage - Awesome Sylvia Sylvia Donovan at ToyotaTown worked with me during an incredibly difficult time in my life. I had made a couple of appointments to see her to talk ca Sylvia Donovan at ToyotaTown worked with me during an incredibly difficult time in my life. I had made a couple of appointments to see her to talk cars and had to postpone when my Dad died suddenly. Finally able to sit down with her shortly after losing him and it was the worth it. Sylvia talked to me about the new technology that the Corolla had engine wise and getting better mileage is always a good thing. I just came back from Gaspe, Quebec and put just over 4,000 kms on my new car... This was the second trip in 2 months and I was blown away by how the car handled and I was even more happy about the mileage... Best car decision I have ever made..... Cannot thank Sylvia enough!!! More

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great experience Sylvia Donovan made my experience great with the lease of a new car. She answered all my questions, and made the entire process very easy. Sylvia Donovan made my experience great with the lease of a new car. She answered all my questions, and made the entire process very easy. More

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wonderful experience Sylvia was very professional and made our experience with the new lease a great one. She made sure all our questions were answered and made the entire Sylvia was very professional and made our experience with the new lease a great one. She made sure all our questions were answered and made the entire process easy for us. More

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Friendly environment and great dealership This is the 2nd time I leased my vehicle from Toyotatown and from Sylvia. As always, everything was handled smoothly by Sylvia. Very satisfied from th This is the 2nd time I leased my vehicle from Toyotatown and from Sylvia. As always, everything was handled smoothly by Sylvia. Very satisfied from the overall experience.. More

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