629 Reviews
Write a Review629 Reviews of Sylvia Donovan
April 16, 2016
2016 Toyota Sienna- ToyotaTown I have been leasing vehicles from ToyotaTown since 2006. Most recently I leased a 2016 Toyota Sienna and couldn't be more satisfied with the vehicle. I have been leasing vehicles from ToyotaTown since 2006. Most recently I leased a 2016 Toyota Sienna and couldn't be more satisfied with the vehicle. Sylvia Donovan has been assisting me for many years in getting me in to the most appropriate vehicle at the best price possible. Sylvia Donovan has always had my best interests in mind and has always treated me fairly and recognized my loyalty to ToyotaTown. Not only do I recommend ToyotaTown to purchase/lease a vehicle, I would recommend Sylvia Donovan without hesitation to assist you in finding the best vehicle at the best price. Sylvia Donovan will always keep you apprised of everything you need to know and is very quick to respond to any of your questions or concerns. Vladimir Stepancev also assisted me with all the information I needed to make educated decisions on warranties and other safety and cosmetic aspects of my new vehicle. Vladimir Stepancev is extremely knowledgable in this field and certainly did not pressure me into making any decisions I did not want to make. Thanks Sylvia Donovan and all of the ToyotaTown staff for yet another wonderful experience with the purchase of my new vehicle. Jeff McNorgan More
Other Employees Tagged: Vladimir Stepancev
April 16, 2016
ToyotaTown-Sylvia Donovan-Great Experience! I have purchased many Toyota vehicles but this is my first from ToyotaTown. I appreciate the professional attention, friendly atmosphere and knowledge I have purchased many Toyota vehicles but this is my first from ToyotaTown. I appreciate the professional attention, friendly atmosphere and knowledge from Sylvia Donovan and the rest of the team. I would recommend Sylvia as a sales professional to anyone interested in a purchase or lease. I attended the Customer Information Session and learned some good info on care of your new vehicle and introduced to the Service Dept. and the 1st class attention customers should expect. Nick Hewlin More
Other Employees Tagged: Nicole Levasseur
April 15, 2016
A Very Enjoyable Experience We felt it wast time for an up-date from our 2012 Corolla (which we thoroughly enjoyed) to a new model, therefore we met with Sylvia Donovan at Toyota We felt it wast time for an up-date from our 2012 Corolla (which we thoroughly enjoyed) to a new model, therefore we met with Sylvia Donovan at Toyota-Town London where we had leased our other four Toyota cars. Sylvia took her time and guided us through the various changes to the new model. Sylvia made it a very comfortable experience and at no time did we feel rushed or pressured. Our new car was on the lot correct colour and completely ready for us. We were very impressed with Sylvia's professionalism focus to details and would recommend Sylvia Donovan and Toyota-Town to anyone looking to make a car purchase. We have enjoyed Toyota-Town and their excellent service for many years, We are very happy with our new Toyota Corolla CE. Dora and Howard Redman More
April 14, 2016
Sylvia Donovan -- Advice and Help I replaced an older Matrix by somthing else Toyota. Sylvia Donovan had sold me the Matrix years ago. Hence I returned to her because I knew that I wa I replaced an older Matrix by somthing else Toyota. Sylvia Donovan had sold me the Matrix years ago. Hence I returned to her because I knew that I was going to get competent advice. I ended up leasing a new Yaris (because that was what best matched my needs). Sylvia was diligent to explain options and to move the transaction as a brieze. From start to end this was excellent service. In any dealing with Toyotatown in London on Wharncliffe, I shall turn to her first. More
Other Employees Tagged: Adel Al Rayes
April 13, 2016
Always a great experience We recently acquired a 2016 Toyota Tacoma from Toyota Town in London. Sylvia Donovan has always done her best matching us up with just the right vehic We recently acquired a 2016 Toyota Tacoma from Toyota Town in London. Sylvia Donovan has always done her best matching us up with just the right vehicle. I have been dealing with Sylvia for the last 20 years and she never steers me wrong. Its nice to have someone you can truly depend upon when purchasing a new car. More
April 12, 2016
Excellent As always, our experience with Sylvia Donovan at Toyota Town in London was beyond excellent. She explained all our options and helped us make the righ As always, our experience with Sylvia Donovan at Toyota Town in London was beyond excellent. She explained all our options and helped us make the right choice. We love our new RAV4 Hybrid! More
March 21, 2016
Knowledgeable and Friendly Sylvia found exactly what I was looking for. She was very helpful in showing me comparisons of vehicles and very patient for my decision. I leased a R Sylvia found exactly what I was looking for. She was very helpful in showing me comparisons of vehicles and very patient for my decision. I leased a Rav4, got called in to explore re-leasing options and once again I chose the Rav4. Thank-you Sylvia. I highly recommend going ToyotaTown if you are looking to lease or buy a new vehicle. More
March 17, 2016
excellent customer care Thank you to John,Silvia and Jessica for all their help at Toyota. Silvia has always been available for me every few years when renewing my lease opti Thank you to John,Silvia and Jessica for all their help at Toyota. Silvia has always been available for me every few years when renewing my lease options and is able to make the process quick and fair! Always excellent customer care! More
Other Employees Tagged: Shelby Chisholm, Jessica Perfect, John Willits
March 14, 2016
Just leased a 2016 RAV 4 at ToyotaTown Just leased 2016 RAV4. This is the 3rd leased Toyota vehicle from ToyotaTown...2010 Corolla (which we bought out after the lease) and 2012 RAV4. My wi Just leased 2016 RAV4. This is the 3rd leased Toyota vehicle from ToyotaTown...2010 Corolla (which we bought out after the lease) and 2012 RAV4. My wife and I were very pleased with the call from Sylvia Donovan to come in and review our lease on the 2012 RAV4 and opportunities to lease a new 2016 vehicle. Sylvia was very knowledgeable in all areas of leasing (and purchasing) a new vehicle and answered all our questions promptly and effectively. My wife and I felt very comfortable working with Sylvia in leasing our new RAV4. Sylvia was very professional, thorough, and had a great personality. We also spoke to Financial Manager (Nicole Levasseur) who was also very helpful and knowledgeable in assisting with the completion of the lease. Also want to mention the receptionist (Jackie Cameron). You certainly have the best person at this position who will be meeting customers for the first time. We looked at vehicles and spoke with Sylvia on a Saturday and picked up our new RAV4 on Tuesday in time for our trip to Florida (the vehicle ran perfectly all the way to Florida). All in all, Sheila and I are very pleased with our new RAV4, and meeting a very competent and personable team at ToyotaTown (Sylvia and Nicole). We will certainly advise friends and family about our positive experience at ToyotaTown. John Cassidy More
Other Employees Tagged: Nicole Levasseur, Jackie Cameron
March 10, 2016
"Nice Experience" Just bought a car from Toyota town, very nice experience dealing with Sylvia Donovan and Nicole Levasseur. Very professional and knowledgeable, they t Just bought a car from Toyota town, very nice experience dealing with Sylvia Donovan and Nicole Levasseur. Very professional and knowledgeable, they toke care of everything in an impressively short turn around time. Very satisfied customer More
Other Employees Tagged: Nicole Levasseur

