Sylvia Donovan | Page 48

Thank you Sylvia I have been a customer of Sylvia Donovan's for over 10 years. She makes sure I will be happy and comfortable with my purchase and I know I can call he I have been a customer of Sylvia Donovan's for over 10 years. She makes sure I will be happy and comfortable with my purchase and I know I can call her anytime if I have any questions . As soon as you come in the door, you are greeted and everyone is so friendly. Lillianna looked after the financing arrangements for me and explained everything in detail. More

Report | Print

John Rossini - the Service Director - outstanding!! After being disgruntled about a dealer installed trailer hitch's wiring that did work from day one, I reached out to John Rossini who helped me book a After being disgruntled about a dealer installed trailer hitch's wiring that did work from day one, I reached out to John Rossini who helped me book an appointment and get it dealt with. He was very helpful and communicated in a personal way which made me feel like he actually cared and that the problem would be fixed to my satisfaction. John made me feel better started to feel better about a very upsetting and disruptive failure in the vehicle's tow-hitch wiring. I was disappointed however to learn afterwards that the dealership-installed wiring for the hitch had never been properly connected or had somehow come loose. Fortunately with John's intervention and Todd Servant's (the Service Advisor) professional communications afterwards about what the problem actually was, I felt less upset and hopeful that the hitch will now work when I go to use it next. More

Report | Print

Great Service Service was great and Silvia Donovan helped me get what I wanted for a fair price. I love my new RAV4, very happy with my purchase Service was great and Silvia Donovan helped me get what I wanted for a fair price. I love my new RAV4, very happy with my purchase More

Report | Print

everything was great pleasant experience, always great timing, accommodating, purchased my Camry and leasing second Corolla. Silvia was great with following up and address pleasant experience, always great timing, accommodating, purchased my Camry and leasing second Corolla. Silvia was great with following up and addressing my questions and concerns. Todd is knowledgeable and efficient! More

Report | Print

Great value with trade-in ease Thanks to Sylvia Donovan, we were able to trade in our 2014 Rav4 that had some wear and tear to it, for a new 2018 Rav4 for the same monthly lease pay Thanks to Sylvia Donovan, we were able to trade in our 2014 Rav4 that had some wear and tear to it, for a new 2018 Rav4 for the same monthly lease payment and terms. We are very happy with our decision and able to business in our home town (and wouldn't be shy to buy in K/W or GTA) to get the right deal. Much of the competition in London doesn't come close to offering as much value as Toyota Town. The service for the vehicles is also good value as well, but can be lengthy from time-to-time. More

Report | Print

"Once again I had a excellent experience" Thanks to Sylvia Donovan at Toyota-Town London. Her professionalism and kindness have been amazing all these years. I'm very happy with my new Corolla Thanks to Sylvia Donovan at Toyota-Town London. Her professionalism and kindness have been amazing all these years. I'm very happy with my new Corolla More

Report | Print

Great customer service! Sylvia is very knowledgeable and was so very helpful in answering all of our questions. We will definitely be purchasing vehicles with her in the fut Sylvia is very knowledgeable and was so very helpful in answering all of our questions. We will definitely be purchasing vehicles with her in the future! More

Report | Print

Discussed lease arrangement terms and options available for. Sylvia Donovan at ToyotaTown review our lease on a 2015 Prius and explained all the options available. Some options were to lease another Toyota which Sylvia Donovan at ToyotaTown review our lease on a 2015 Prius and explained all the options available. Some options were to lease another Toyota which we chose not to do at this time as we had 2 cars and wished to go down to one. We had a good discussion and I was able to make my decision on the spot. We also plan to look at other new car lease options that were described in the fall when the new cars arrive. A thorough discussion and a pleasant experience for me. More

Report | Print

Thank you Dealing with Sylvia made my experience really enjoyable. She is very talented and aware of everything regarding the cars and even other brands. I woul Dealing with Sylvia made my experience really enjoyable. She is very talented and aware of everything regarding the cars and even other brands. I would like to thank her so much. More

Report | Print

Great experience as always. This lease of our new 2018 Rav makes it our 6th Toyota and our 4th from ToyotaTown. We always have a good experience and love the reliability of Toyot This lease of our new 2018 Rav makes it our 6th Toyota and our 4th from ToyotaTown. We always have a good experience and love the reliability of Toyotas. Sylvia and Janine are very professional and very friendly. More

Report | Print