621 Reviews
Write a Review621 Reviews of Sylvia Donovan
May 06, 2018
New car lease Arranging my new lease and return of my old leased car was simple and I was completely satisfied with all that was done. The paperwork review was sim Arranging my new lease and return of my old leased car was simple and I was completely satisfied with all that was done. The paperwork review was simple and clear. I appreciate the new paper reduced aspect of the lease process. More
April 28, 2018
Sylvia has been consistantly helpful. I have been leasing my vehicles from Toyotatown with Sylvia advising me for a number of years. Initially it was my husband who loved dealing with her, I have been leasing my vehicles from Toyotatown with Sylvia advising me for a number of years. Initially it was my husband who loved dealing with her, but now that I am widowed and have had to make my own decisions on which vehicle would be best for me Sylvia has been amazing. More
April 28, 2018
Providing great service and solutions We have dealt with Sylvia Donovan at Toyota Town for purchasing and leasing vehicles for several years, and most recently to lease a 2018 RAV 4. Sylv We have dealt with Sylvia Donovan at Toyota Town for purchasing and leasing vehicles for several years, and most recently to lease a 2018 RAV 4. Sylvia understands our needs and wants and provides great efficient service and solutions that work well. We are confident in referring family and friends to her knowing that they will be dealing with a knowledgeable professional and be well looked after. More
April 25, 2018
Great Experience Sylvia Donovan provided so much information I need. It was very helpful. Hope you also have great experience with Sylvia in Toyota. Sylvia is the be Sylvia Donovan provided so much information I need. It was very helpful. Hope you also have great experience with Sylvia in Toyota. Sylvia is the best. More
April 13, 2018
Sylvia, as always, was helpful, knowledgable and fair. We have been buying from Sylvia for quite some time. She is always patient and has suggestions that we appreciate. She ensures that her customers leav We have been buying from Sylvia for quite some time. She is always patient and has suggestions that we appreciate. She ensures that her customers leave feeling satisfied and we've been coming back for many years. More
April 10, 2018
Great Service We recently purchased a 2018 sienna from Toyota town in London and just wanted to comment on how great the experience was. We dealt with Sylvia Donav We recently purchased a 2018 sienna from Toyota town in London and just wanted to comment on how great the experience was. We dealt with Sylvia Donavon and she was simply amazing to deal with. We were down a vehicle and Sylvia made sure to get us into our new van as quickly as she could. She took us through everything step by step and was just incredibly patient the whole time answering our questions. When it's time to buy again we will go back to Toyota town and see Sylvia again. More
Other Employees Tagged: Andre de Coning
March 31, 2018
Corolla 2018 Execellent service, professional and very detailed service by Sylvia Donovan Lease Mgr. Recommend to all my family and friends. Thank you for the be Execellent service, professional and very detailed service by Sylvia Donovan Lease Mgr. Recommend to all my family and friends. Thank you for the best deal ever. More
Other Employees Tagged: Debb Crawford
March 29, 2018
Always a great experience I have purchased many vehicles over the years from Sylvia Donovan at Toyota Town. Her service has always been over the top. She is professional and co I have purchased many vehicles over the years from Sylvia Donovan at Toyota Town. Her service has always been over the top. She is professional and courteous and she takes the time to listen to my needs and direct me to the vehicle that will work best for me. I always feel that I am getting a great deal and if I ever have a problem, she is right there to solve it for me. I would never consider buying a vehicle from anyone else. More
March 28, 2018
Enjoyable experience I had just returned from a round trip to Mesa Arizona that started last December. While in Arizona I had trouble starting my Venza and found that I n I had just returned from a round trip to Mesa Arizona that started last December. While in Arizona I had trouble starting my Venza and found that I needed a new battery. The folks at Earnhardt Toyota went out of their way to look after my needs. When I arrived at Toyotatown here in London, I was greeted by Amanda Krug, a service adviser. Amanda took the time to understand the purpose of my visit and saved me both time and money by doing what was needed. I thought that I needed an oil change , but Amanda reminded me that it wasn’t necessary because I now use synthetic oil and only need to change every 16,000 Kms. I asked if she could give me an idea how much it would cost to fix a scratch on the rear bumper. She suggested a price and when the detailing department finished, the cost was half what we thought it might be. Amanda is someone that I feel comfortable with in addressing any of my car needs. While service was being completed, Sylvia allowed me to test drive a new vehicle. Like Amanda, Sylvia took the time to find what kind of new vehicle that I might need sometime in the future. Like Amanda, I feel very comfortable in going to her with my new car needs. The overall experience that I’ve had over the past 7 years, after purchasing 2 new Venzas, has been exceptional, one that I often bring up in talking with friends and family. More
Other Employees Tagged: Amanda Krug
March 27, 2018
Very knowledgeable and helpful Was very thorough and detailed. Took the time to make sure I was taken care of and that my buying experience was pleasant and easy Was very thorough and detailed. Took the time to make sure I was taken care of and that my buying experience was pleasant and easy More

