Steve Hillerud | Page 11
Service Advisor
Wolfe GMC Buick
18325 Stony Plain Rd NW
Edmonton, AB T5S 1C6
Steve has been in the automotive industry from high school since 2006, he has been with Western GMC for over 10 years now. He has taken many GM Certified courses to gain the knowledge he has today in the GM & Automotive world as well as had some hands on experience. He enjoys helping our customers anyway that he can.
Read moreDealership Experience
17 yrs, 1 mo
Industry Experience
18 yrs
Languages Spoken
English
135 Reviews
Write a Review135 Reviews of Steve Hillerud
March 25, 2020
Great GMC dealership they always go the distance making sure I am happy with the work that was done on my vehicle. If there’s a problem they will make it right 👍👍 sure I am happy with the work that was done on my vehicle. If there’s a problem they will make it right 👍👍 More
October 07, 2019
Fantastic dealership. I have had a great experience dealing with everyone from when I first visited the dealership, buying my vehicle and getting all.of the maintenance done right there. I plan on buyi dealing with everyone from when I first visited the dealership, buying my vehicle and getting all.of the maintenance done right there. I plan on buying my next vehicle here also. Thank you Western GMC Buick!!!! More
Other Employees Tagged: Renee Neudorf , Chantal Geddes, Aaron Walker
July 30, 2019
Great service by the department but hard to deal with steve I came in for some warranty work and when I was explaining the situation in detail to steve he seemed very smug like I didn’t know what I was talking I came in for some warranty work and when I was explaining the situation in detail to steve he seemed very smug like I didn’t know what I was talking about. I have had a few other fiends that visited this dealer with good reviews except for fir steve. Overall the experience was good from the dealer. More
Other Employees Tagged: Don Fricker
May 01, 2019
Truck service and warranty repair Steve was excellent to deal with and was completely knowledgeable in his job. Pleasure to deal with Steve, Aaron Peterson, and Alan Walker. The warr Steve was excellent to deal with and was completely knowledgeable in his job. Pleasure to deal with Steve, Aaron Peterson, and Alan Walker. The warranty matter was handled in a timely manner and was completed correct and on time. More
Other Employees Tagged: Aaron Peterson, Alan Walker
April 17, 2019
Part of the Western Family Thank you to the Western staff especially Aaron Walker, Alan Walker and Rebecca Gottfried on our recent truck purchase. Aaron is an honest, easy going Thank you to the Western staff especially Aaron Walker, Alan Walker and Rebecca Gottfried on our recent truck purchase. Aaron is an honest, easy going and friendly salesman. He focused more on getting us the vehicle we wanted and raising questions we may not have thought about rather than pushing a sale he felt was best for us. The follow up calls to get the purchase completed on our schedule were always answered quickly and no details were missed in the walk through. Aaron is always willing to take a call with a concern even days after the purchase. A thank you goes to Rebecca as well for having all the finance details organized to make that part of the process smooth and stress free. Western will make you feel like family by introducing you to staff in all departments and will go out of their way to ensure you are happy. Thank you to all the staff. Ronda and Ken Kehoe More
Other Employees Tagged: Renee Neudorf , Rebecca Gottfried, Cindy Smith, Aaron Walker, Alan Walker
November 04, 2018
Many Thanks The consistent professional friendly customer service along with quality workmanship from all departments is what keeps me coming back to Western GMC. The consistent professional friendly customer service along with quality workmanship from all departments is what keeps me coming back to Western GMC. No additional work is carried out without approval first. More
Other Employees Tagged: Renee Neudorf , Maria
September 11, 2018
Great service Very friendly and pleasant to deal with, Purchased tires for Chevrolet 1500 and replaced worn ball joints. It was good to see the worn parts in my Very friendly and pleasant to deal with, Purchased tires for Chevrolet 1500 and replaced worn ball joints. It was good to see the worn parts in my truck when I picked it up. More
Other Employees Tagged: Brenda Seehagel , Karen Nome
July 09, 2018
Great Customer Service The consistent professional & personal customer service along with quality work done on my vehicle is why I continue to return to Western GMC. If any The consistent professional & personal customer service along with quality work done on my vehicle is why I continue to return to Western GMC. If any additional issues are identified, the service team always contacts me before doing any additional unauthorized work. More
Other Employees Tagged: Renee Neudorf , Karen Nome
April 19, 2018
Great Service Dept. The representatives on the service side are respectful, easy going and knowledgeable. I don't get the impression that they try to upsell you on anythi The representatives on the service side are respectful, easy going and knowledgeable. I don't get the impression that they try to upsell you on anything. They tell you what your vehicle needs for service and they don't pressure you. More
Other Employees Tagged: Renee Neudorf
March 15, 2018
Way to turn a bad Monday Awesome! While driving my daughter to school my truck Began to make an aweful noise, that I recognized as power steering fluid being low. After having it check While driving my daughter to school my truck Began to make an aweful noise, that I recognized as power steering fluid being low. After having it check and learning it was empty, it was topped up so I could drive it to Western GMC (where I also purchased it Dec/16). I drove up to the service bay slightly frantic lol and was greeted by Steven who very calmly took care of immediately getting me a replacement truck and getting the proper repair done to my vehicle. He was efficient, helpful, calm and professional in all aspects of dropping off and picking up. When I went to meet the lovely ladies at the desk to obtain my keys, they were also excellent to deal with! More