Steve Duke | Page 2

My daughter's experience at Charlesglen purchasing a used car was excellent. Their team took care of us really well from start to finish. No pressure but just solid support. Very seamless. I would highly rec car was excellent. Their team took care of us really well from start to finish. No pressure but just solid support. Very seamless. I would highly recommend Charlesglen Toyota. More

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A very nice experience buying my truck from Charlesglen. This is the second vehicle I've bought from them. Stephen Duke helped me with this one including working with me patiently on a few accessories. This is the second vehicle I've bought from them. Stephen Duke helped me with this one including working with me patiently on a few accessories. Delivery with Mark Peters was great despite it being the start of the COVID situation. The sale experience here far exceeds what I've experienced at "luxury" dealers. More

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The whole process went very smoothly, and I got what I wanted. Stephen Duke was a very capable advisor. I have no complaints about anything. wanted. Stephen Duke was a very capable advisor. I have no complaints about anything. More

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My purchasing experience was great. I received a highest appraisal value here because they offered more for my vehicle. Another toyota dealer by deep SE didnt even opened up a hood and lowballed so I walked appraisal value here because they offered more for my vehicle. Another toyota dealer by deep SE didnt even opened up a hood and lowballed so I walked away from them. I find Charles Glen staffs are very professional, sales advisor Stephen did a great job. Thanks More

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It was a great experience dealing with Stephen Duke and Phil Dao. Stephen was so helpful with all our questions about the car we purchase. Phil Dao. Stephen was so helpful with all our questions about the car we purchase. More

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Excellent experience. Charlesglen treated us like family, from test ride to delivery. Very knowledgeable staff were able to answer all my questions. This is the place to go for your new Toyota. from test ride to delivery. Very knowledgeable staff were able to answer all my questions. This is the place to go for your new Toyota. More

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The Salesman, Steve Duke was very knowledgeable about the Toyota vehicles and pleasant to converse with. He answered all of my questions, and explained the car features clearly in understandable language as Toyota vehicles and pleasant to converse with. He answered all of my questions, and explained the car features clearly in understandable language as I am not a car fanatic. He accompanied me and my adult children on several test drives on different days, explaining the car functions along the way. Steve followed up my first visit with a phone call but was not pushy, allowing me to visit other car dealers for comparison of vehicles. He handles the sale of my 2016 RAV4 efficiently and smoothly. The dealership was easy to deal with, treated us kindly and were very welcoming. We even got delicious Halloween cupcakes, coffee and bottled water! We are happy to be part of the Charlesglen Toyota family! More

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We had a great experience at the Charlesglen Toyoto. They provided us with all the important information and helped us along our journey to buying our new vehicle! They were respectful, professional and so h provided us with all the important information and helped us along our journey to buying our new vehicle! They were respectful, professional and so helpful! More

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Great place to purchase your next vehicle. Staff is really friendly and go over all the details and Steve is just awesome explained everything so well. I recommend this dealership to all. Before buyin really friendly and go over all the details and Steve is just awesome explained everything so well. I recommend this dealership to all. Before buying a new car visit them once. More

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Second vehicle with Charlseglen Toyota. Stephen Duke was awesome. Great customer service who helped us to find what we were looking for. He was great to deal with, knowledgeable inform Excellent customer se awesome. Great customer service who helped us to find what we were looking for. He was great to deal with, knowledgeable inform Excellent customer service! Thank you Stephen Duke and I look forward to doing Business with them in the near future. More

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