Stephanie Shearsby
Stephanie Shearsby at Lexus of London

Stephanie Shearsby | Page 21

Senior Sales Manager

Lexus of London

1065 Wharncliffe Rd S
London, ON N6L 1J9

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5.0
342 Reviews

Though her start over 10 years ago was as a Sales Assistant, Stephanie Shearsby is now the Senior Sales Manager here at Lexus of London. With no prior experience in the automotive world, Stephanie took great pride in starting her career with the best of the best! With an undeniable dedication to the guest experience, an eye for online marketing and a passion for community involvement she assists in managing the day to day operations of the dealership, both in the showroom and online. Born and raised in London, her down time is spent convincing her daughter that Blue Rodeo really is the best band ever, hitting local markets, checking out new restaurants, killing hours upon hours at Boler Mountain and living that mom life! As the Lexus Covenant says, "If you think you can't, you won't. If you think you can, you will".

Dealership Experience

14 yrs, 6 mos

Specialties & Trainings

Georgian College Automotive Certification - C.A.L.E

5.0

342 Reviews

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342 Reviews of Stephanie Shearsby

March 01, 2017

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Employee Rating

Stephanie helped me find the right car for me. She was friendly and used a low pressure approach. I highly recommend working with her if you need a new car. More

by dwilson87
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 20, 2018

Lexus of London responded

Hi Wilson, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

March 01, 2017

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Amazing experience I recently visited the Lexus dealership of London in search of a new vehicle. I was welcomed as soon as I walked through the door. Everyone that worke More

by MT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2018

Lexus of London responded

Hi there, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

February 28, 2017

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staff at this dealership Second Vehicle Bought from Stephanie Shearsby Liked her attitude and Help the first time so much I went back to her for sales this time Thoroughly More

by lexuslover
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Romeo Nissan , Rhonda Thompson

Jan 20, 2018

Lexus of London responded

Hi there, thank you for taking the time to write us a review. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.

January 10, 2017

Dealership Rating

Purchase I purchased an RX and Stephanie was knowledgeable and professional in all respects. I would not hesitate to recommend her any of my friends. She was More

by Gordon J. Banting
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2018

Lexus of London responded

Hi Gordon, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

January 06, 2017

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Employee Rating

Lexus nx purchase Chris and Stephanie were exemplary with their professionalism and knowledge. It was a pleasure to do business and would do so again in a heartbeat. More

by Lihtning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Pinelli

Jan 20, 2018

Lexus of London responded

Hi there, thank you for taking the time to write us a review. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.

Jan 20, 2018

Lexus of London responded

Hi there, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

January 02, 2017

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Employee Rating

Purchased of Pre-owned SUV We've just recently purchased a pre-owned SUV (Dodge Durango) from Stephanie Shearsby of Lexus of London. Stephanie made the purchase process for us e More

by Gaolaogao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Liliana S

Jan 20, 2018

Lexus of London responded

Hi there, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

December 31, 2016

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Purchase of pre-owned vehicle Four years ago, Stephanie supported us to buy out our lease and to make a new purchase - she was new with the dealership. Subsequently, whenever we w More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacey DaSilva

Jan 20, 2018

Lexus of London responded

Hi Jimmy, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

December 31, 2016

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Employee Rating

Great experience with Stephanie Shearsby @ Lexus of London Just purchased a pre-owned Lexus LX570 from Stephanie Shearsby at Lexus of London. What a great experience it was ! Stephanie was very professional an More

by Tchetchel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Liliana S

Jan 20, 2018

Lexus of London responded

Hi there, thank you for taking the time to write us a review. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.

December 30, 2016

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Employee Rating

RX 350 Purchase Excellent experience! I came to Lexus of London after being spun around at two other dealerships (one in Lonon, one in Toronto). Look all you sales More

by Lino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2018

Lexus of London responded

Hi Lino, thank you for taking the time to write us a review. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.

Jan 20, 2018

Lexus of London responded

Hi Lino, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. Lastly, we hope you enjoy your new RX350!

December 30, 2016

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Employee Rating

Excellent assistance while buying Jeep My husband and I recently bought a used jeep at Lexus of London. Stephanie Shearsby assisted us and was absolutely delightful. She answered all our qu More

by Jennifer M.
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Liliana S

Jan 20, 2018

Lexus of London responded

Hi Jennifer, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

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