Stephanie Shearsby
Stephanie Shearsby at Lexus of London

Stephanie Shearsby | Page 22

Senior Sales Manager

Lexus of London

1065 Wharncliffe Rd S
London, ON N6L 1J9

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5.0
342 Reviews

Though her start over 10 years ago was as a Sales Assistant, Stephanie Shearsby is now the Senior Sales Manager here at Lexus of London. With no prior experience in the automotive world, Stephanie took great pride in starting her career with the best of the best! With an undeniable dedication to the guest experience, an eye for online marketing and a passion for community involvement she assists in managing the day to day operations of the dealership, both in the showroom and online. Born and raised in London, her down time is spent convincing her daughter that Blue Rodeo really is the best band ever, hitting local markets, checking out new restaurants, killing hours upon hours at Boler Mountain and living that mom life! As the Lexus Covenant says, "If you think you can't, you won't. If you think you can, you will".

Dealership Experience

14 yrs, 6 mos

Specialties & Trainings

Georgian College Automotive Certification - C.A.L.E

5.0

342 Reviews

Write a Review

342 Reviews of Stephanie Shearsby

December 29, 2016

Dealership Rating
Employee Rating

Excellent Professional Service Stephanie Shearsby did the excellent job in helping me finding the right car and taking care of the negotiations of New purchase of ES 300H I will re More

by Lexusisbest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 14, 2016

Dealership Rating

Outstanding This is my second Lexus and I have received excellent service from both Stephanie and Liliana. All questions were answered, attitudes are friendly an More

by LadyLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Liliana S

Jan 20, 2018

Lexus of London responded

Hi there, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

December 09, 2016

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Great Experience I purchased a 2015 Lexus RX 350 and had a great experience. Dealership was professional and attentive. From the test drive to working through options More

by antonistony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Liliana S

Jan 20, 2018

Lexus of London responded

Hi there, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

November 30, 2016

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Great experience!! Was in the market for a pre-owned truck and landed on Lexus of London's page. The staff were all friendly and inviting. I bought the truck and have be More

by Endeavor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2018

Lexus of London responded

Hi there thank you for taking the time to write us a review. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.

November 29, 2016

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Employee Rating

Amazing experience I was recently in Lexus of London looking for a new compact car and the service I received was exceptional! The lady was so informative and profession More

by Marg04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2018

Lexus of London responded

Hi Marg, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments. Lastly, we hope you enjoy your new Lexus!

November 29, 2016

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Employee Rating

Lexus of London has been a pleasure I have bought two SUV off of Lexus of London and could not be happier . My sales person Stephanie has been a great help and caters to all my wants and More

by Pd1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2018

Lexus of London responded

Hi there, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

November 09, 2016

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Friendly, courteous and professional staff. Purchased a vehicle perfectly suited to my needs and driving enjoyment. Vehicle was ready for me, washed, cleaned for my viewing and test drive. His More

by msbuilder61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Shearsby, Stacey DaSilva

Jan 21, 2018

Lexus of London responded

Hi there, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

November 04, 2016

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Employee Rating

Great Repeat Customer Service Stephanie was very helpful in identifying new car lease opportunities when I was in for scheduled maintenance with my older 2013 RX350. As a result, More

by Bob50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 01, 2016

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Amazing I've been searching around for a little while and I came across one at Lexus. I was assisted by Stephanie she was phenomenal, she exceeded my expectat More

by Essie5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2018

Lexus of London responded

Hi Essie, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

November 01, 2016

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Employee Rating

Purchase of new 2016 Lexus I was in the market for a newer Lexus ES350 model. I sent out some emails ans Stephanie Shearsby was the first Ontario Lexus salesperson to contact me More

by Lucien Les Aigles 1979
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kylie Ellis, Teagan McCombs

Jan 21, 2018

Lexus of London responded

Hi Lucien, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

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