Stephanie Shearsby | Page 14

Outstanding service at Lexus of London My first time dealing with Lexus of London and I was extremely impressed with the customer service. Stephane Shearsby got me the car in the colour I My first time dealing with Lexus of London and I was extremely impressed with the customer service. Stephane Shearsby got me the car in the colour I wanted in just a few days. Delivery service was also well done with excellent review on the car features. More

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Stellar Customer Service! Treated Us Like Family. Stephanie + team treated us like family and provided us with stellar customer service. From start to end, they made the process of purchasing our vehi Stephanie + team treated us like family and provided us with stellar customer service. From start to end, they made the process of purchasing our vehicle enjoyable and hassle-free. Furthermore, they went above-and-beyond by delivering our vehicle to Toronto. Stephanie, our main point-of-contact, was an absolute pleasure to deal with and was prompt, courteous, and honest. Will definitely conduct business with Lexus of London again! More

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A Customer Experience like no other! This was my first time buying a Lexus vehicle, let alone buying one sight unseen over the internet. Stephanie was extremely knowledgeable and pro This was my first time buying a Lexus vehicle, let alone buying one sight unseen over the internet. Stephanie was extremely knowledgeable and provided fast turnaround on all of my questions to make the purchase process as easy as possible. Lauren in the Finance department was very thorough and made the financing and extended warranty option process relatively painless. I appreciated the comprehensive walk-through of all of the vehicle's technology features prior to leaving the dealership. Having been through the purchasing process numerous times with other OEMs, I can say that they are not even in the same league as the level of service provided by Stephanie and the entire staff at Lexus of London. I love my NX! More

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Thanks Stephanie! It was a terrific buying experience with Stephanie! She was very knowledgeable and accommodating. She listened to my needs and paid attention. He It was a terrific buying experience with Stephanie! She was very knowledgeable and accommodating. She listened to my needs and paid attention. Her enthusiasm was contagious! More

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Great service Stephanie and Kylie were awesome. A family emergency interrupted the closing and Stephanie helped transport family around town. All docs were ready in Stephanie and Kylie were awesome. A family emergency interrupted the closing and Stephanie helped transport family around town. All docs were ready in a very short turnaround period. Great service. More

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Over the top Customer service Can’t thank you enough Stephanie For helping me get my van. Even when home with a sick child you made sure I was taken care of. Thank you so much. Can’t thank you enough Stephanie For helping me get my van. Even when home with a sick child you made sure I was taken care of. Thank you so much. More

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Best service I have ever had! I found a pre owned Accord online at Lexus. After emailing the dealership, Stephanie responded within minutes suggesting we come in early and the car I found a pre owned Accord online at Lexus. After emailing the dealership, Stephanie responded within minutes suggesting we come in early and the car would be out front with a plate on it Sure enough the car was ready for us and Tom a sales rep took us out for a drive. We returned both liking the car and went in to meet Stephanie. Not only did we buy the car on the spot but we got a great deal on our trade. Lauren then handled the finances in a thorough manner. Both women provided us with great guidance on options and suggestions Very professional. More

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Stephanie was wonderful to work with! Stephanie was extremely helpful and enthusiastic in helping me identify my options when it came to choosing a Lexus, and she did an excellent job of e Stephanie was extremely helpful and enthusiastic in helping me identify my options when it came to choosing a Lexus, and she did an excellent job of explaining my financing options in easy to understand language. I'm very grateful to her for her knowledge and assistance, and would definitely recommend her to anyone in the market for a Lexus vehicle! More

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Lexus NX200t Stephanie. Very helpful to purchase my Lexus NX200t fsport3 Extremely pleasant experience. Stephanie was not pushy and very open with everything. St Stephanie. Very helpful to purchase my Lexus NX200t fsport3 Extremely pleasant experience. Stephanie was not pushy and very open with everything. Stephanie was very helpful contacting them about the car. The finance manager was extremely nice. And I happen to need a car at the right time.Very good & friendly service I would definitely recommend. More

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The best car dealership experience!! From the second my wife Evelyn and I walked into the dealership just to make a few inquiries, the staff was very friendly and upfront with no pressure From the second my wife Evelyn and I walked into the dealership just to make a few inquiries, the staff was very friendly and upfront with no pressure whatsoever. We were introduced and shown vehicles we were interested in and left to decide on our own with friendly guidance. They were very frank and honest in their presentation and we were made well aware of all our options. At no time were we pressured into any deal and always dealt with in a kind and courteous manner. Thank you, Chris Pinelli, Allan Calvert, and Lauren Denne for setting us up and sending us home very happy And a very big thank you to Stephanie Shearsby and Kylie Burridge for their hard work and dedication to our needs. Thanks again. Nick Paparella More

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