Stephanie Shearsby
Stephanie Shearsby at Lexus of London

Stephanie Shearsby | Page 16

Senior Sales Manager

Lexus of London

1065 Wharncliffe Rd S
London, ON N6L 1J9

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5.0
342 Reviews

Though her start over 10 years ago was as a Sales Assistant, Stephanie Shearsby is now the Senior Sales Manager here at Lexus of London. With no prior experience in the automotive world, Stephanie took great pride in starting her career with the best of the best! With an undeniable dedication to the guest experience, an eye for online marketing and a passion for community involvement she assists in managing the day to day operations of the dealership, both in the showroom and online. Born and raised in London, her down time is spent convincing her daughter that Blue Rodeo really is the best band ever, hitting local markets, checking out new restaurants, killing hours upon hours at Boler Mountain and living that mom life! As the Lexus Covenant says, "If you think you can't, you won't. If you think you can, you will".

Dealership Experience

14 yrs, 6 mos

Specialties & Trainings

Georgian College Automotive Certification - C.A.L.E

5.0

342 Reviews

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342 Reviews of Stephanie Shearsby

January 28, 2018

Dealership Rating
Employee Rating

Excellent, personal service Stephanie and the team at Lexus of London have provided excellent service since Stephanie sold us our first Lexus 4 years ago. When we needed another More

by WV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 26, 2018

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Great buying experience Just picked up our "new" car. The entire staff was all amazing but a special shout out to Stephanie, Natalie and Kylie for giving me the best buying e More

by Kelly P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kylie Ellis, Rhonda Thompson, Natalie Marsh

January 02, 2018

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Employee Rating

Many thanks to Stephanie. Very helpful to purchase my Lexus Extremely pleasant experience. Stephanie was not pushy and very open with everything. Stephanie was very helpful contacting them about the car. The fi More

by Tadeusz Brucki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2018

Lexus of London responded

Hi Tadeusz, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

December 30, 2017

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Employee Rating

Easiest purchase of my Life Stephanie was friendly and courteous from the 1st minute we met her. She connected with my wife and made the experience of buying a vehicle great as i More

by Harleyridermarc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Pinelli , Kylie Ellis, Dealership Employee

Jan 19, 2018

Lexus of London responded

Hi Harley, thank you for taking the time to write us a review. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.

December 30, 2017

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Employee Rating

You will not be disapointed Purchased many vehicles in my lifetime but do not remember any dealers that I enjoyed more. Main reason for this is the people that work there and the More

by Brampton649
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Pinelli , Dealership Employee

Jan 19, 2018

Lexus of London responded

Hi Brampton, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

December 23, 2017

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Scheduled Maintenance I have been a Lexus client for nearly four years. During this time I have benifited from the excellent service and advice from those in the service d More

by Lexusfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karen Campbell, Henry Gao

Jan 19, 2018

Lexus of London responded

Hi there, thank you for taking the time to write us a review. Feedback from customers like yourself is important to Lexus of London as it lets us know how we are performing, and we are glad to hear about your experience. If there is anything else we can assist you with, please don't hesitate to get in touch.

December 15, 2017

Dealership Rating
Employee Rating

New suv Stephanie has helped me buy two SUV. She goes above and beyond to make sure you're happy. Thanks again for your service, love Lexus. More

by Slymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2018

Lexus of London responded

Hi there, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

December 01, 2017

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Employee Rating

New Vehicle I had a fantastic experience dealing with Stephanie at Lexus of London when buying my new Lexus NX. She went over the top with returning phone calls, More

by Barb
Customer Service
Recommend Dealer
Yes
Jan 19, 2018

Lexus of London responded

Hi Barb, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

November 30, 2017

Dealership Rating
Employee Rating

Awesome experience A friend of mine has purchased two vehicles from Stephanie and recommended her. Stephanie was a pleasure to deal with. She answered all my questio More

by Njane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lyndsi Irwin

Jan 19, 2018

Lexus of London responded

Hi Jane, Thank you for your review. Lexus of London relies on feedback from customers like yourself as it let's us know how we are performing, and we truly appreciate you taking the time to let us know about your experience. We hope to see you back again in the future for service appointments.

November 30, 2017

Dealership Rating
Employee Rating

"Stress free Buying Experience" Stephanie was prompt in returning all of my initial e-mails and included all of the information requested the very first time. She was on time and re More

by Chummer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2018

Lexus of London responded

Hi Chummer, thank you for leaving us a review. Lexus of London relies on feedback from customers like yourself to understand how we are performing and we appreciate you taking the time to let us know about your experience. We hope to see you back at our dealership again for future service appointments.

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