Simon Mertick | Page 7

The dealership was fantastic, they got me almost exactly what i wanted in order to get the deal done. Simon was paramount in negotiations as well, he is the reason it was done so smoothly and made me feel l what i wanted in order to get the deal done. Simon was paramount in negotiations as well, he is the reason it was done so smoothly and made me feel like i was getting the best deal i could, given the circumstances. More

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the person who served me was, of an incredible listening and help, she surpassed my expectations and listened to my needs and even exceeded them by far, I say thank you and remind him that she is a real lit and help, she surpassed my expectations and listened to my needs and even exceeded them by far, I say thank you and remind him that she is a real little gift from heaven, so thank you for this beautiful 2021 Dodge ram 1500 jewelry, that she found and gave me the chance to purchase. I feel pampered and spoiled by the beautiful teams. thank and thank and thanks again WOW! :) More

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From the service department to the sales team, I have never felt so valued. I feel like I'm their only customer every time I walk in. They have my business as long as I live in Ottawa. Simon in specifi never felt so valued. I feel like I'm their only customer every time I walk in. They have my business as long as I live in Ottawa. Simon in specific was amazing to deal with, gave me his personal number, sourced the perfect vehicle for my needs, helped me work on financing options and even at the time of sale agreed to help me beyond what I would ever expect from a dealership. He will get every referral I can give him. More

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Thank you Simon for your honest, friendly, very professional and approachable attitude toward us when my husband and I purchased our Limited Edition Dodge Ram 3500. We could not be happier with our professional and approachable attitude toward us when my husband and I purchased our Limited Edition Dodge Ram 3500. We could not be happier with our purchase. It was a bit of a wait for our truck because of Covid 19 and the shortage of parts but you kept us up to date on everything that was happening with the truck. We really appreciated it. When our truck finally arrived you took the time to show us how how everything worked and all the electronics. A-one service. I would recommend you to friends and family. Thanks Dawn-Lynn More

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My wife and I purchased grand jeep Cherokee Laredo. We dealt with Simon .I have only a few words 1. Knowledgeable 2. Courteous 3 Extremely friendly 4 Down to earth and got us Exactly what We wanted and af dealt with Simon .I have only a few words 1. Knowledgeable 2. Courteous 3 Extremely friendly 4 Down to earth and got us Exactly what We wanted and after negotiating we were pleased. Al the finance manager Ditto . I would highly recommend this dealership do your homework and visit them. Wayne Brydges More

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Excellent customer service - we had a slight little hiccup but the way Terry and the team dealt with it was outstanding. 10/10 would recommend. hiccup but the way Terry and the team dealt with it was outstanding. 10/10 would recommend. More

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I am very satisfied with the service i got from with the dealership's team and especially the general manager André Bond. Thanks for working hard to get me a truck. dealership's team and especially the general manager André Bond. Thanks for working hard to get me a truck. More

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I have an issue with the warranty I purchased and I cannot get south bank dodge to respond by phone, by email or by messaging them. Worst service ever. Simon our sales rep was very good but Ivan wil cannot get south bank dodge to respond by phone, by email or by messaging them. Worst service ever. Simon our sales rep was very good but Ivan will not return my messages. More

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Very happy with price of used car purchased and value of trade given. Excellent sales experience (with Simon) and vehicle condition and exchange (with Aaron). Thanks! trade given. Excellent sales experience (with Simon) and vehicle condition and exchange (with Aaron). Thanks! More

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Excellent service and people are verry plaisent to deal with. Not everybody bilingual but still managable to work with. Even with the covid situation still have a good selection. with. Not everybody bilingual but still managable to work with. Even with the covid situation still have a good selection. More

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