Dealership Experience
2 yrs, 4 mos
Industry Experience
22 yrs
Languages Spoken
English
Spanish
194 Reviews
Write a Review194 Reviews of Sheila Ocasio
January 17, 2024
Personnel treated me with respect very knowledgeable when explaining what the visit for car, will always go back well recommended this place. explaining what the visit for car, will always go back well recommended this place. More
Other Employees Tagged: Christopher Lopez, Tevin Carter, Christopher Watson, FERNANDO DAVILA
January 17, 2024
My experience was great customer service was amazing overall very proud of my outcome. Very satisfied overall very proud of my outcome. Very satisfied More
Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA
January 17, 2024
Hollywood Kia is the best. Really great customer service. Top notch! We have purchased ate 3rd Kia Really great customer service. Top notch! We have purchased ate 3rd Kia More
Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA
January 17, 2024
Great dealership, friendly, nice, caring, & they work with you no matter what definitely recommend to friends. with you no matter what definitely recommend to friends. More
Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA
January 17, 2024
Every thing was perfect. Right on time and very thoughtful. Would recommend. I am very satisfied Right on time and very thoughtful. Would recommend. I am very satisfied More
Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA
January 17, 2024
Service was professional and done in a timely manner Everyone was polite and friendly. Thank you Everyone was polite and friendly. Thank you More
Other Employees Tagged: Mitchell Loszynski, Christopher Lopez, Garfield Simpson, Alain Ruiz, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA
January 17, 2024
Service is horrible they don’t care if you bought a car and spend 5k or 100k they will treat you just as bad nothing gets done your vehicle will be your problem alone the warranty’s you purchase laugh out and spend 5k or 100k they will treat you just as bad nothing gets done your vehicle will be your problem alone the warranty’s you purchase laugh out loud if you think they will help at all More
Other Employees Tagged: Christopher Lopez, Garfield Simpson, Alain Ruiz, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA
December 27, 2023
I never had such poor and discussing service , it almost brought me to tears ! I had a scheduled appointment and during that appointment my service rep was pulled away by Fernando M “service director “ h brought me to tears ! I had a scheduled appointment and during that appointment my service rep was pulled away by Fernando M “service director “ he bluntly told my rep “ I the customer don’t matter and I can wait “ out-loud (everyone in the room could hear him ). Only because he need my rep to help him with a problem . He then took it as far to belittle my rep in front of me and other staff members. I was shocked that this man acting like a child was the supervisor . Fernando M , should be fired what manager acts in this manner. I was going to purchase a new car but with that type of service ….. rather spend my money at Another kia dealership. Clearly they treat customers and employees like trash . More
Other Employees Tagged: Mitchell Loszynski , Fernando Mandora. Service Director.
December 13, 2023
Once arrived everyone was kind and courtest. Waiting time was good and kept you updated on the service provided. Waiting time was good and kept you updated on the service provided. More
Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA
October 19, 2023
The service was fast, the rep was very polite and explained everything to me. My car was clean which is a big plus!!! I love it! explained everything to me. My car was clean which is a big plus!!! I love it! More
Other Employees Tagged: Christopher Lopez, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA