Alain Ruiz
Alain Ruiz at Hollywood Kia
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Alain Ruiz

Manager

Hollywood Kia

6011 Pembroke Rd
Hollywood, FL 33023

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4.5
321 Reviews
4.5

321 Reviews

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321 Reviews of Alain Ruiz

May 18, 2024

Dealership Rating
Employee Rating

Best crew ever I recommend that dealership at 100% Jack it’s a great sales man and the financist is the best More

by FELITO1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 11, 2024

Dealership Rating
Employee Rating

I love that they listen to you and respect your wishes. Andrew Jimenez provided a lot of useful information on warranty coverage to ensure that I understood the value of whichever warranty package I chose More

by Rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Jimenez , Angel Cabrera

May 11, 2024

Hollywood Kia responded

Rachel, We are so glad that Andrew, Angel, and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! wecare@hollywoodkia.com

May 07, 2024

Dealership Rating
Employee Rating

My Car Was Damaged. The Manager Tried To Say I Did The Damage And That I Was No Longer Welcome There& And Could Never Bring Ny Car There Again. I Arrived On Time And Got More

by Gekharrab04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 10, 2024

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. wecare@hollywoodkia.com

May 03, 2024

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The best dealer in Miami . Prices very good, thank you for everything. I’ll come back soon More

by HOV77777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 04, 2024

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

May 01, 2024

Dealership Rating
Employee Rating

Everyone was so helpful and I got what I wanted and everyone was so nice More

by KANDIS02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Emanuel, Carlton Hargrove

May 02, 2024

Hollywood Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

April 30, 2024

Dealership Rating
Employee Rating

I've had really bad experiences in the past, not with the salespeople, but mostly with finance people. However, I had to come back since my lease was taken at this location. my last experience was so much be More

by Juliana Laverde Paz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Hollywood Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Juliana, please let us know. wecare@hollywoodkia.com

April 28, 2024

Dealership Rating
Employee Rating

Overall good experience. Dealership was not keen on honoring true car price. We were informed the dealership looses money. If that is the case than the Dealership should decl More

by NORINEBG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. Congratulations on your new Kia Soul! wecare@hollywoodkia.com

April 25, 2024

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Employee Rating

Great customer service beginning to the end, Luis Otero the sales person was just amazing. I highly recommend Hollywood Kia and Luis Otero. More

by ACKEEALF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Emanuel

Apr 26, 2024

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

April 05, 2024

Dealership Rating
Employee Rating

Ms Lillian was amazing, caring and knowledgeable. Ryan as well Thank you for everything done. More

by RTANGELIA
Recommend Dealer
Yes

Other Employees Tagged: Sean Emanuel, Lillian Smith

Apr 07, 2024

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

March 09, 2024

Dealership Rating
Employee Rating

This was my third vehicle from Kia Hollywood. I come down from North Carolina because Hector has been my sales person. Did we have a process with transferring tax and stuff but this time it was r More

by JULIE.GOLLINGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 11, 2024

Hollywood Kia responded

Thank you for providing this feedback, Julie, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. wecare@hollywoodkia.com

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