Tevin Carter
Tevin Carter at Hollywood Kia
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Tevin Carter

Service Advisor

Hollywood Kia

6011 Pembroke Rd
Hollywood, FL 33023

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4.3
382 Reviews
4.3

382 Reviews

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382 Reviews of Tevin Carter

May 23, 2024

Dealership Rating
Employee Rating

No issues this time around. Went in expecting to wait 4 hours, and I left within 4 hours with my car's issue finally fixed. Also their drink station is pretty nice so avail your More

by Rapha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 22, 2024

Dealership Rating
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Excelente place with an excellent service. For sure I'll recommend and I'll be back all time that it's necessary. More

by My K900
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

May 18, 2024

Dealership Rating
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Service writer was on top of his game and provided excellent service to myself and daughter. More

by GILDENWELCH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

May 18, 2024

Dealership Rating
Employee Rating

One of the worst experiences with Hollywood Kia customer service I felt very disappointed with the service that was provided and I felt that I was not heard during my car service an addition my car maintena More

by Leidy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
May 20, 2024

Hollywood Kia responded

Leidy, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

May 07, 2024

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Employee Rating

Staff are courteous and professional. They are willing to meet your needs and go above and beyond to help me. More

by mikemassicot
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
May 08, 2024

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mike, and it's great to hear about your excellent experience here at Hollywood Kia. wecare@hollywoodkia.com

April 18, 2024

Dealership Rating
Employee Rating

Waited close to 4 hours for routine maintenance, and somehow waited even longer as my request to check the maintenance lights weren't addressed. Luckily the tech (wish I could recall his name as he made More

by Rapha
Service Time
Service Communication
Recommend Dealer
No
Apr 24, 2024

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. wecare@hollywoodkia.com

Apr 26, 2024

Rapha responded

Sure let me know when the part arrives so we can setup another appointment. I was told a week last week Tuesday so hopefully soon?

April 17, 2024

Dealership Rating
Employee Rating

Price and staff fairly good. Chose because of inventory and price. Service good when recently waiting More

by BEAUHELLEI
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danilo Urena

Apr 17, 2024

Hollywood Kia responded

Thank you for choosing Hollywood Kia, Beau. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

January 27, 2024

Dealership Rating
Employee Rating

The service was quick and the employees were nice and friendly. Thank you HOLLYWOOD KIA More

by KNIGHT22SPARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2024

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia; we look forward to having you as a valued customer for many years to come. wecare@hollywoodkia.com

January 23, 2024

Dealership Rating
Employee Rating

The service was great, the wait was not long and the people were nice.The service is very good. More

by NA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Hollywood Kia responded

Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

January 23, 2024

Dealership Rating
Employee Rating

The best so far had 3 cars from you so far. Thanks for your service More

by SHOTMASTER2149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

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