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Michael Valera
Michael Valera at Hollywood Kia
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Michael Valera

Service Advisor

Hollywood Kia

6011 Pembroke Rd
Hollywood, FL 33023

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4.4
231 Reviews
4.4

231 Reviews

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231 Reviews of Michael Valera

May 12, 2024

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Employee Rating

Everyone is so friendly. My first time there and it was an amazing experience for me. More

by Lekia1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Watson

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May 12, 2024

Hollywood Kia responded

Lekia, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

May 10, 2024

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Employee Rating

This KIA dealership continues to impress me more and more. My experience with the service department was fantastic. Starting with the young lady at the front desk, who was very polite and friendly, and More

by ROBO5172
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Jimenez, Henry March

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May 10, 2024

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that Michael and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

May 10, 2024

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great service from Michael. He went over and above to provide the best service possible. More

by Yonko
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 11, 2024

Hollywood Kia responded

Yonko. Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments wit Michael and our team, and we look forward to working with you again. wecare@hollywoodkia.com

April 09, 2024

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Employee Rating

Muchas promesas no cumplidas por los vendedores, te of recent toda para vender el carrots, y despues q comoran se olvidan de todo lo prometido y concersado More

by GALINDO04181955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ernesto

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Apr 13, 2024

Hollywood Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. wecare@hollywoodkia.com

March 31, 2024

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Employee Rating

Very good service! Knowledgeable, efficient and timely! My Service Advisor, Michael, was the best! Thank you, Michael! More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2024

Hollywood Kia responded

Anna, Thanks for sharing your thoughts about your experience with Hollywood Kia. Michael and our team appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

February 17, 2024

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Employee Rating

Very well organized dealership, my Service Advisor Michael was great! Waited to perform my regular scheduled maintenance for less than 2 hours. Very quick and efficient service! I lease Kia Niro H More

by Anna
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2024

Hollywood Kia responded

Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Anna, and we hope to see you again! wecare@hollywoodkia.com

January 27, 2024

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Employee Rating

The service was quick and the employees were nice and friendly. Thank you HOLLYWOOD KIA More

by KNIGHT22SPARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio

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Jan 28, 2024

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia; we look forward to having you as a valued customer for many years to come. wecare@hollywoodkia.com

January 19, 2024

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Employee Rating

I don’t take my car to any other place. I’m satisfied with All of you and the good service you give. More

by YOLYCARV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yair Bitton, Mitchell Loszynski, Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio

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Jan 19, 2024

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

January 18, 2024

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Employee Rating

Excellent and friendly service , fast and reliable . I’m very satisfied. Will definitely go back More

by HUGOHIDALGO61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio

Helpful
Report | Print
Jan 18, 2024

Hollywood Kia responded

Thank you, Hugo! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hollywood Kia. wecare@hollywoodkia.com

January 18, 2024

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Employee Rating

Service agent was very helpful and knowledgeable. I appreciate knowing I can reach out to them with my service repairs and questions More

by LISABERGWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jan 19, 2024

Hollywood Kia responded

Lisa, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

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