Shawn Turcotte | Page 3

Fasenko responded

Grest people to deal with

Grande Prairie Volkswagen responded

Dear Vcrawford, Reading your review brought smiles to our faces. At Grande Prairie Volkswagen, we believe in extending our help to everyone, understanding that everyone has unique circumstances. It warms our hearts to know that our team, especially Sarah, could assist you during a significant moment in your life. Please know that there's absolutely no need for any embarrassment or shame. Life presents us with various challenges, and it's through facing these challenges that we often find our strength. We're here to support you on your journey to rebuild and flourish, and we're incredibly proud of the steps you've already taken. It thrills us to know that we could facilitate a solution that not only met your needs but also respects your financial comfort zone. Remember, rebuilding your credit is a journey we're more than willing to walk with you, every step of the way. We want to extend our deepest gratitude for entrusting us with this important step in your journey. We're here for you, always. And remember, you deserve all the respect and kindness in the world. Thank you once again, and here's to a bright road ahead, paved with many joyous journeys in your new vehicle! Sincerely, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear judemurphy48, Thank you so much for your kind words! We are elated to hear that you had such a pleasant experience with our team. It is our primary goal to ensure that every customer feels heard, respected, and satisfied with their service. A special thanks for mentioning Shawn, Paige, and Teri. They indeed are a reflection of the excellence we strive for at Grande Prairie Volkswagen. We are particularly pleased to know that our management met your expectations, as we work tirelessly to create an environment that is welcoming and customer-centric. We truly appreciate your feedback and are here for any of your future needs. We hope to see you again soon! Warm regards, Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Debra Brouse, Thank you for entrusting Grande Prairie Volkswagen with your car-buying experience, especially when it was such a significant decision for you. It's an honor to hear that our team, particularly Sarah's enthusiasm and Brad's presence, made your experience enjoyable and reassuring. Sarah's bright personality and dedication to ensuring you were comfortable with your purchase shines through in your kind words. Your “coffee car cup” sounds like a delightful touch to a memorable experience! The entire team, including Steve, appreciates your recognition, and we have shared your feedback with them. Should you have any further questions, need assistance, or even just want to stop by for a coffee, please don't hesitate to reach out. We're here to support you! Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Anita Labbe, Thank you for sharing your wonderful experience with us at Grande Prairie Volkswagen. Your praise for our service and the knowledge of our staff, especially Shawn, Teri, and Sarah, truly warms our hearts. We believe in taking the time to understand our customers' unique needs and preferences, ensuring that we match them with the perfect vehicle. Your acknowledgment that our team cares about finding the ultimate vehicle for our customers reaffirms our commitment to personalized service. Should you have any further questions, require assistance, or simply wish to share more about your experience, please don't hesitate to reach out. We value your business and are eager to continue serving you in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Joni, Thank you for sharing your positive experience with Grande Prairie Volkswagen. Your appreciation for the exceptional service provided by Teri, Brad, and Shawn means a great deal to us. Their commitment to guiding you through the car-buying process step by step, ensuring you felt comfortable and well-informed, is at the core of what we strive to offer every customer. Your acknowledgment of their efforts inspires us to continue providing a top-notch experience. We're here for you, Joni, for any future needs, questions, or support you might require. Thank you once again for choosing Grande Prairie Volkswagen, and congratulations on your new vehicle. We look forward to serving you again. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Elfie, Thank you immensely for sharing such a wonderful experience you had with Grande Prairie Volkswagen. Your detailed feedback brings joy to our hearts. Deniz, as you've experienced firsthand, is deeply dedicated to ensuring our customers are well-informed, comfortable, and genuinely satisfied with their purchase. We're thrilled that his expertise and the collaborative efforts of our team, including Shawn and Madison, led to such a smooth and enjoyable car-buying journey for you. Your recommendation of Deniz and our dealership is an honor. It's crucial for us that every customer feels valued, and it's delightful to know we've achieved that with you. Welcome to the Grande Prairie VW family, Elfie! We're excited to have you on board, and we're certain you'll continue to enjoy every ride in your new Taos. Should you have any questions or need assistance in the future, don't hesitate to reach out. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear dmyers, Thank you for sharing your positive experience with Grande Prairie Volkswagen. We're thrilled to hear that you had a great buying experience with us. Sarah, along with all of our team members including Shawn and Madison, takes great pride in ensuring our customers have all their questions answered and receive the best service possible. Your feedback is a wonderful endorsement of their dedication and hard work. It's essential for us to create a transparent and informative environment for our customers, and it's gratifying to know we've met that mark with you. Should you require any further assistance or have additional questions in the future, please don't hesitate to reach out. We appreciate your trust and business, and we look forward to serving you again. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Kaitlyn, Thank you for your continued loyalty to Grande Prairie Volkswagen and for sharing your excellent experiences with us. Five vehicles and counting is truly a testament to the trust and confidence you have in our dealership, and we couldn't be more grateful. We're thrilled to hear that your experiences have consistently been 10/10 and that this has been mirrored in the experiences of the friends you have referred to us. Our team members, Darcy, Brad, Philippe, Shawn, Madison, Paige, Michael, and Teri, all strive to make the car buying process smooth and enjoyable for all our customers, and your feedback is a fantastic endorsement of their hard work. Thank you for your ongoing commitment to do business with us. We truly appreciate it and look forward to maintaining this high standard of service for you and all your friends in the future. If you ever need any assistance or have any further questions, please don't hesitate to reach out. We're here to help. Thank you once again for choosing Grande Prairie Volkswagen. We look forward to serving you again soon. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen