Shawn Turcotte | Page 2

These people sold me a vehicle 4 days later the engineight comes on they tell me it's something simple like a loose gas cap that's making the vehicle have service stabilitrac and check engine light engineight comes on they tell me it's something simple like a loose gas cap that's making the vehicle have service stabilitrac and check engine light and engine power reduced they did 2 inspections and they were Noth exactly the same they changed out a serp belt after the first inspection but never put that in the second one and the vehicle had 2 different sets of km one on the bill of sale and 300 km less on the inspecton sheet they refused to let me get another vehicle or give me my money back then on top of it all they called my gf after they agreed to look at it they me er called me or texted me 4 or 5 days I never heard from them and a manager Micheal tell my gf who knows nothing about vehicles and did not want to be involved in the situation that his guys will evaluate the vehicles repairs and get back to her and her and I would only have to pay for the work via finance however much it was it was in there shop for 5 days and he still didint know what was wrong with is he had to get a quote to see how much to charge us after I just paid 16 thousand 13 days earlier cus I like to spend obscene amounts of money on pretty much brand new vehicle when I tried to call him they said they would txt or call back and the sales lady got outta there before xxxx hit the fan she wanted no part of the end game she made good commission and a family that had it hard already had to deal with the new and even larger problem no vehicle going on 3 months now they could just refunded our money and properly fixed whatever was actually wrong with it the gm Doug even called me after the fact and said according to my Computer the check engine e light was on after 100 km of driving they put 300 km on according to there paperwork why didint they see an issue with it then and I told him I did they kept saying was probly something simple like a loose gas. Cap that will make the reduced engine power light come on and drop atleast 40 percent of the lower it would stall in reverse they should just give me my money back so me and my family can get a reliable vehicle and move on with our lives there's no way there's as broke as us can't take the kids to hockey can't go get grocerys without paying someone and that another thing when I took the vehicle in last time they knew we lived out of town they didint offer us a ride anywhere just rudly said we don't do refunds and never heard from them till I called a lawyer them they said we had a vehicle for you guys I said why didint you guys say that only thing anyone told us was that u guys were quote the work MD finance it to us if anyone said come check out these other vehicles we would not hesitate cause it's so hard without one More

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Grande Prairie Volkswagen is a warm and friendly environment to buy a vehicle. At no point did I feel pressured to purchase a vehicle, and with every question I had, they had an answer. Sarah, Brad, environment to buy a vehicle. At no point did I feel pressured to purchase a vehicle, and with every question I had, they had an answer. Sarah, Brad, Shawn, and Teri all made the process so incredibly easy! Not to mention the service department being super helpful! After buying my vehicle I had to bring it back in to have it cleaned and Mickaela in service was so nice to deal with! Plus they did a wonderful job detailing it! 10/10 would recommend buying from Volkswagen! More

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Paige was a great help and offered insightful details on the vehicles I was interested in. the vehicles I was interested in. More

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I was treated like family. I felt welcomed and appreciated. Everyone was approachable and knowledgeable. I felt welcomed and appreciated. Everyone was approachable and knowledgeable. More

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Nav and Shawn were warm and welcoming the moment we walked in to the dealership. It felt like a small town dealership that wanted to do anything they could to get us into what we were looking for, for walked in to the dealership. It felt like a small town dealership that wanted to do anything they could to get us into what we were looking for, for our growing family. Maddison in finance was amazing, she walked me through the million questions I had, and although she was still helping us past closing we never felt rushed. In the end we walked away with a new to us safe and reliable VW Atlas CS. We’re extremely thankful for Grande Prairie VW. More

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COREY WAS VERY FORTHCOMMING AND FORWARD THINKING THROUGHOUT THE PROCESS OF BUYING THE VEHICLE. WE LIVE IN EDMONTON SO THE CONCISE AND ACCURATEINFORMATION MADE DEALING WITH INTERNET SALES FROM GRAND THROUGHOUT THE PROCESS OF BUYING THE VEHICLE. WE LIVE IN EDMONTON SO THE CONCISE AND ACCURATEINFORMATION MADE DEALING WITH INTERNET SALES FROM GRANDE PRARIE EASY. COREY FOLLOWED UP TO MAKE SURE EVERYTHING WAS A OK A FEW DAYS AFTER WE TOOK THE VEHICLE HOME AND A FEW WEEKS AFTER THAT. GREAT CUSTOOMER SERVICE. More

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Paige helped me with everything that I wanted and went above and beyond! So happy with my purchase. above and beyond! So happy with my purchase. More

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We had never thought of a VW, we saw an Altlas Cross on internet and decided to go have a look and learn about VW. We are So Happy we did, we met Corey and Sean and had a Great experience and ended up buyi internet and decided to go have a look and learn about VW. We are So Happy we did, we met Corey and Sean and had a Great experience and ended up buying an Atlas Exeline and are over the moon with it! Corey is an Amazing salesman and Sean is a Fantastic Sales Manager! We Highly Recommend GP Volkswagen!! More

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Great people and dealership Corey our internet sales associate was wonderful to deal with Teri the finance manager made the paperwork side very easy Shawn and Brad from the management and sales team w associate was wonderful to deal with Teri the finance manager made the paperwork side very easy Shawn and Brad from the management and sales team were very pleasant and accomodating Well worth the drive from Edmonton wether you are purchasing new Volkswagn or one of their used vehicles More

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Sarah Taylor was so friendly and welcoming. I’m rebuilding my credit after a divorce that hit me hard financially. GP Volkswagen said they’d do whatever they could to try to help me. Honestly, I’m rebuilding my credit after a divorce that hit me hard financially. GP Volkswagen said they’d do whatever they could to try to help me. Honestly, I wasn’t hopeful, I was ashamed and embarrassed of my credit score and yet Sarah and the staff treated me with such respect and kindness. The next day, I received word that I got approved and at an interest rate that won’t leave me strapped. I’m so very thankful I gave in and trusted sarah and the GP Volkswagen process. I still can’t believe how much Sarah Taylor and GP Volkswagen helped me and gave me some self respect. Thank you so very much! More

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