Shane Marion | Page 17
Service Manager
Team Chrysler Jeep Dodge Ram
777 Bancroft Drive
Mississauga, ON L5V 2Y6
249 Reviews
Write a Review249 Reviews of Shane Marion
January 26, 2017
Great Service! I had an appointment with the Service Department today at 9am to have my car checked for ticking noise coming out of the passenger side rear wheel and I had an appointment with the Service Department today at 9am to have my car checked for ticking noise coming out of the passenger side rear wheel and they were prompt and worked on it right away and I didn't have to wait long as I left at 10am and they fixed the problem and made me happy customer! More
Other Employees Tagged: Carmine Perone, James Vicente, Salem Tannous
January 26, 2017
Another Awesome Experience I just took possession of my 2nd Jeep Grand Cherokee (a 2017 Summit) at Team Chrysler and I want to compliment Ralph Baboolal for his very professiona I just took possession of my 2nd Jeep Grand Cherokee (a 2017 Summit) at Team Chrysler and I want to compliment Ralph Baboolal for his very professional approach and patience in dealing with me. As I mentioned this is my 2nd Grand Cherokee (both through Ralph), the first being an Overland back in 2010. Ralph considered all of my minimum requirements from that first purchase when I mentioned to him that perhaps I should be looking at a newer vehicle after 5 years in the Overland and was ready for my barrage of questions when we got together. Thanks Ralph and I am sure we will be "dealing" again in a few years. I also want to mention the outstanding service that Shane Marion has provided the past 6 years and already dealing with me again with the new Summit. Shane knows I can be very picky about my vehicle and everything needs to be exactly the way it should be and he has been at the top of his game when dealing with me. Kudos Shane! Sincerely John Murdoch More
Other Employees Tagged: Ralph aka Yash Baboolal
January 19, 2017
Wow Amazing customer service again I would just like to say that 5 years later I still get welcomed and treated like the day I purchased my vehicle. Nelson still visits me even during I would just like to say that 5 years later I still get welcomed and treated like the day I purchased my vehicle. Nelson still visits me even during oil changes and Shane Marion makes the drive from bradford worth every min. More
Other Employees Tagged: Nelson Tang , George Nikitopoulos
January 19, 2017
Safe issue, don't waste your time and money. I almost died driving the Dodge Journey I purchased from this dealership. I have had multiple repairs done on this car and spent the first two weekend I almost died driving the Dodge Journey I purchased from this dealership. I have had multiple repairs done on this car and spent the first two weekends of the year on a rental. First my car wouldn't turn off, then It wouldn't turn on and now while driving all my car lights inside turn on, blink and the display shows my door is opened as well as vehicle not I park when both things are not actually happening. Imagine my surprise while driving and this happened. Luckily I got home and turned off my car and waited about an hour for the lights to finally stop blinking and turn off. I have been in that service shop almost every month since I purchased the car April 21,2016. All the dealership has said is bring in your car and we will fix it. Nothing has been done to ensure my safety or faith in my car. The GM has done nothing but get frustrated the last couple times I have spoken to him. This is just the last couple issues.... please think before purchasing a car here and trusting them with thousands of dollars your better off taking the bus or buying a $100 car it would be way more reliable and safe. More
Other Employees Tagged: Nelson Tang , George Nikitopoulos, James Vicente
January 18, 2017
Shane Marion's excellent service Shane Marion is THE most exceptional service professional we have ever experienced - at a dealership or outside of a dealership! Shane provides clear Shane Marion is THE most exceptional service professional we have ever experienced - at a dealership or outside of a dealership! Shane provides clear explanations of all service repairs and his dedication and care of his customers and their vehicles (he works longer and harder than anyone I have ever seen) not only keeps us bringing BOTH of our vehicles to him at TEAM, but we wouldn't go anywhere else. More
January 17, 2017
Absolutely fantastic. The people at the Mississauga Service Center are incredible. The staff are friendly, and helpful. Both Shane Marion, and James Vicente have been an in The people at the Mississauga Service Center are incredible. The staff are friendly, and helpful. Both Shane Marion, and James Vicente have been an incredible help to me, and my Jeep, but all the staff there are great. I would not have any problems recommending anyone to bring their vehicle to the Mississauga Service Center. Top rate service. More
Other Employees Tagged: James Vicente
January 12, 2017
"Great Service" My experience with Shane Marion was great. He was very professional, knowledgeable and genuine with great customer care. He assured me that he would f My experience with Shane Marion was great. He was very professional, knowledgeable and genuine with great customer care. He assured me that he would find the best solution for my car issues and not just try to upsell me on something that I don't need, like I've experienced with others before. He kept informed on how the repair was going as I waited. I was so relieved when my dodge journey was returned to me fixed. I was very satisfied with the job done and I will definitely only be going to this location from now on. More
December 22, 2016
worst customer service world's worst service @777 bancroft dr mississauga.these people just selling but after they dont care customers. hi i m really pissed off from there world's worst service @777 bancroft dr mississauga.these people just selling but after they dont care customers. hi i m really pissed off from there .because my new van has some problem and they dont have part that time so they told me they will call me back when they get part for my van. its more than 3 weeks nobody call me yet.so please dont go there for buying anything. More
December 14, 2016
Great Service Every service visit has been a positive one. Whenever I have called for an appointment, Carmine and Shane have been very accommodating to book me in. Every service visit has been a positive one. Whenever I have called for an appointment, Carmine and Shane have been very accommodating to book me in. I like how when I come in for servicing, if there is any other work that needs to be done other then what I came in for it is discussed with me before it is done. Carmine and Shane always go above and beyond to make sure my visit is positive and that I am happy. I want to say Thank you to Carmine and Shane for their great service. More
Other Employees Tagged: Carmine Perone
December 10, 2016
Jeep & C Maintenance Needs My husband and I have been going to Team Chrysler for both our vehicles needs. Shane Marion and Carmine Perone have had our safety and satisfaction as My husband and I have been going to Team Chrysler for both our vehicles needs. Shane Marion and Carmine Perone have had our safety and satisfaction as their top priorities. More
Other Employees Tagged: Carmine Perone

