Sandra Jurcic | Page 8

Great Service Just got home with my Certified Pre-Owned 2017 Escape Titanium and I couldn't be happier. The vehicle and the while experience at Island Ford has more Just got home with my Certified Pre-Owned 2017 Escape Titanium and I couldn't be happier. The vehicle and the while experience at Island Ford has more than exceeded expectation. My sales professional Sandra Jurcic, sales manager Ryan Leverette and business manager Ryan Provencal were all friendly and professional and made the whole process pleasant More

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Awesome Went in to purchase a new vehicle. My sales representative was Sandra. I found Sandra to be most helpful and very knowledgeable. I didn't end up purc Went in to purchase a new vehicle. My sales representative was Sandra. I found Sandra to be most helpful and very knowledgeable. I didn't end up purchasing a new vehicle as Sandra suggested we look at a 2017 Demo car. It had all the bells and whistles and everything else I wanted in a vehicle. Thanks Sandra for your patience and for you help. You are a rock star. More

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Excellent customer service Sandra knows customer service! Picked me up from Nanaimo to take a test drive in the car I was thinking of buying. Was nice dealing with a woman for a Sandra knows customer service! Picked me up from Nanaimo to take a test drive in the car I was thinking of buying. Was nice dealing with a woman for a change- no pressure, very personable. More

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Awesome!! I recently purchased a 2014 Edge and cannot say enough good things about Sandra Jurcic and my whole experience at Island Ford. I will definitely be b I recently purchased a 2014 Edge and cannot say enough good things about Sandra Jurcic and my whole experience at Island Ford. I will definitely be back to see Sandra for vehicles in the future. Also want to mention Deanna in the service department for her excellent customer service when I came in for my new tires and inspection. Thanks to you both for making us feel like family and taking such good care of me during the whole experience! More

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Great new car great service Island Ford took care of everything and got us into a beautiful and totally cool Ford Escape Titanium. Thank you Sandra and Chris! Love the sofas and Island Ford took care of everything and got us into a beautiful and totally cool Ford Escape Titanium. Thank you Sandra and Chris! Love the sofas and coffee in the showroom too! More

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Excellent service The people at Ford where great to work with and had me driving a nice 4x4 in a short period of time. They were very professional and excellent to work The people at Ford where great to work with and had me driving a nice 4x4 in a short period of time. They were very professional and excellent to work with nothing but good things to say! More

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Great Experience Sandra, Brian and Chris have always made our car/SUV purchases A+ Great Team, no BS and Fast! Thx Island Ford Merry Xmas and. Happy New Year Sandra, Brian and Chris have always made our car/SUV purchases A+ Great Team, no BS and Fast! Thx Island Ford Merry Xmas and. Happy New Year More

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Friendly and flexible My 3rd vehicle purchase. The team at island Ford continues to impress and work hard to provide a great environment. We picked up a great vehicle and My 3rd vehicle purchase. The team at island Ford continues to impress and work hard to provide a great environment. We picked up a great vehicle and we know we got a great deal! More

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Great team effort Have always gone above and beyond to make my vehicle buying experience fabulous. Sandra was very knowledgeable about the product and Edie as always f Have always gone above and beyond to make my vehicle buying experience fabulous. Sandra was very knowledgeable about the product and Edie as always fantastic. More

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Watch out for their Second Hand Used Sales People I was in the process of purchasing a second hand 2005 BMW from salesperson Sandra Jurcic and her Manager Dan. I was provided all the information, incl I was in the process of purchasing a second hand 2005 BMW from salesperson Sandra Jurcic and her Manager Dan. I was provided all the information, including the "safety inspection report", which reported numerous issues with the car, which were going to be addressed during the conversation I had with Sandra. After some back and forth, we were able to negotiate a deal and I was instructed to provide a down payment. Once I asked for a contract and to do a certified BMW inspection, the Island Ford team was reluctant to put a contract together. Once I asked them to put the numerous issues with the car into the contract to ensure they were going to get fixed, I was told "Not for that price." I guess the "Island Ford" team's Safety Inspection Report does not related to items like "Power steering leak from power steering pressure hose". Be careful when you purchase a second hand vehicle from them. Do not rely on their "inspection reports", get your own done...I was at the point of flying to Duncan to pick up my car. A huge waste of time. More

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