Robert Rose | Page 6

They worked really hard to make us happy! They were professional without any hard sell. Recommended highly! They were professional without any hard sell. Recommended highly! More

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Abbas Haman was such a delight to work with! He was very transparent in his approach when we asked him for information on the 2023 VW Atlas. Abbas told us right away that it was his 2nd day as a He was very transparent in his approach when we asked him for information on the 2023 VW Atlas. Abbas told us right away that it was his 2nd day as a car salesman and that he would answer as many questions as possible and would get us an answer from his Manager if he didn't know an answer - my husband and I really appreciated his honesty! Our communication was always pleasant and professional. Thus far, this has been the best experience I have encountered when purchasing a vehicle - Abbas and his manager, Willie Mates, made this experience very personable! Abbas, I am confident you will do great as a salesman due to your transparent approach and charming personality! We love our vehicle! :) More

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Mel made my buying a new VW experience excellent. She was very knowledgeable about their products and answered any questions and concerns I had about the process. She was very knowledgeable about their products and answered any questions and concerns I had about the process. More

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Tom was absolutely amazing. Rob was just fantastic. I was recently in a car accident lost my Honda HRV was just having a horrible time. The staff here at Dalmar Motors were in Rob was just fantastic. I was recently in a car accident lost my Honda HRV was just having a horrible time. The staff here at Dalmar Motors were incredible it was just so natural the conversation the laughs and I could ask countless amounts of questions they were more than happy to help. Then to top it off Tom even dropped off my vehicle for me due to my Injuries I can’t drive just yet and walked threw everything with me. Just over and beyond with the service. I’m excited for my Volkswagen journey and to be apart of the VW family. Highly Recommend Tom Martin As Your Man To See About A New Vehicle!! More

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We just purchased a 2021 Atlas Cross from Mel , and it was a great experience, thank you Mel for your patience and understanding , highly recommend her as a salesperson for your purchase ,, was a great experience, thank you Mel for your patience and understanding , highly recommend her as a salesperson for your purchase ,, More

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Mel was a pleasure to work with. She was very personable and answered any questions I had. The entire experience was more than pleasant. She also guided me on relearning to drive a m She was very personable and answered any questions I had. The entire experience was more than pleasant. She also guided me on relearning to drive a manual which was more than I could ask for. A+ experience! More

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Dalmar Motors did an excellent job helping me with acquiring a new car. My wife and I decided on the new 2023 Tiguan and we love it so far! Thank you Mel and all the team at Dalmar for such a great ex acquiring a new car. My wife and I decided on the new 2023 Tiguan and we love it so far! Thank you Mel and all the team at Dalmar for such a great experience! More

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I leased a new Jetta in 2019 with Dalmar, had a very pleasant experience with the Salesperson Bora (Who now works at Audi I have heard, very pleasant salesperson), and received what I thought was a grea pleasant experience with the Salesperson Bora (Who now works at Audi I have heard, very pleasant salesperson), and received what I thought was a great price on a fine vehicle. Unfortunately, when I wanted to buy out my lease the customer service ceased, and I was left high and dry in what I believe was an attempt by Dalmar to take ownership of my vehicle when my lease term was finished by purposefully denying my attempt to buy the car. I went in-person multiple times (And was made to wait almost 2 hours during one visit) and was assured by the finance manager that buying my lease was a process and would take time and I would be contacted with details on how to complete said process. This never happened. I have 2 responding emails from Rob Rose that I initiated saying he would be in touch with the details but still received no follow up. No phone call, no text, nada. About 10 days before my lease was up, I phoned VW Leasing directly after getting no response from Dalmar and was told that when my lease ends I would only have a grace period of 3 days after that date to purchase the car, else it returns to the original dealership and I must drop it off and walk away. I was specifically told in-person by Rob Rose that I had much longer than this. Luckily, I was told that any dealership could process the buyout. Disappointed and fed up with Dalmar, I drove to Leavens VW that afternoon and was able to sit down with Darin at Leavens to have me in and out within 15 minutes of first meeting him with the ownership to the vehicle in my name. I still have not received any communication from Dalmar since those last 2 emails with Rob. I was treated very kindly the entire time and don’t blame anyone specifically as I understand that dealership decisions don’t just come from a salesperson or a finance manager arbitrarily. I don’t often write reviews but this had to be shared. Take what you will from it. More

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I had a wonderful experience purchasing my car with Mel Campagna and Robert Rose, they are very kind! Campagna and Robert Rose, they are very kind! More

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Sam and Willie are very passionate about the Volkswagen brand.They are extremely professional and good at what they do.Robert was very quick and efficient in the finance part of the buying process.Look for brand.They are extremely professional and good at what they do.Robert was very quick and efficient in the finance part of the buying process.Look forward to having my 22 Golf R serviced at their new location soon. More

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