Born in Waterloo Ontario, Rick moved to the London area to be able to spend more time with his Nephew. Rick joined the sales team here at Lexus of London in 2015 after 15 years in the culinary industry. His passion for cars has grown over the years and he is driven to find the perfect vehicle for you and your family members. With his charismatic and genuine nature, Rick ensures the ultimate guest experience and service.
Read moreDealership Experience
11 yrs, 1 mo
Industry Experience
11 yrs, 1 mo
Specialties & Trainings
Georgian College Automotive Certificate
608 Reviews
Write a Review608 Reviews of Rick Watson
May 31, 2018
Always a great experience! Took my Lexus RX350 FSport3 in for service today. Always a great experience! Great service and the added bonus of a nice clean car inside and out : Took my Lexus RX350 FSport3 in for service today. Always a great experience! Great service and the added bonus of a nice clean car inside and out :) :) Very happy proud Lexus owner. And so very proud it was built right nearby in Cambridge, Ont. Thank you Lexus of London! More
Other Employees Tagged: Henry Gao
May 30, 2018
Great Customer Service I never usually write these things but I was very impressed with the staff at Lexus and all the help that Rick Watson provided my husband and I. We ar I never usually write these things but I was very impressed with the staff at Lexus and all the help that Rick Watson provided my husband and I. We are looking to buy a new vehicle at the end of summer and Rick answered all of our questions and more! No pressure what so ever to buy a car just a very informative discussion. Rick you're amazing at your job! We visited other dealerships but now know who we will be dealing with. Thank you & see you soon :) More
May 08, 2018
Service Experience Like always, the service was convenient, cordial and the car delivered on time. Really do a great job on service and meeting your specific time and re Like always, the service was convenient, cordial and the car delivered on time. Really do a great job on service and meeting your specific time and related requirements More
Other Employees Tagged: Chris Pinelli, Romeo Nissan , Adam McCallum
May 02, 2018
Amazing customer service from Rick. I had an amazing experience at Lexus of London. Rick was very professional, he took his time to answer all my questions. He is very knowledgeable abou I had an amazing experience at Lexus of London. Rick was very professional, he took his time to answer all my questions. He is very knowledgeable about Lexus products. He explained all the options available to me putting into consideration my needs for the SUV. He went over all the RX 350 Executive package features, helping me to see the value for my money! I made colour changes twice; switched from Sport F3 to Executive package and Rick never saw this as an inconvenience. He told me repeatedly that his job is to make sure that I am satisfied. Is anyone out there considering buying a Lexus with guaranteed customer satisfaction? Visit Lexus of London and ask for Rick- you will not be disappointed. Thank you Rick, my family is very happy with our new 2018 RX350 EXECUTIVE package. More
May 02, 2018
Awesome Wouldn’t deal For a Lexus product anywhere else. Treated us like Kings including my 10 year old nephew. The whole staff is very friendly and attentive Wouldn’t deal For a Lexus product anywhere else. Treated us like Kings including my 10 year old nephew. The whole staff is very friendly and attentive More
April 30, 2018
Quality Experience I was with my friend who was considering purchasing a car. We were just browsing. Rick was so nice and very informative. When the time comes that I ne I was with my friend who was considering purchasing a car. We were just browsing. Rick was so nice and very informative. When the time comes that I need a new car I will be looking for Rick to help me with a selection. What a gentleman. He made the experience very memorable More
April 28, 2018
Excellent customer service! The salesman was very informative and knew his vehicles. I would highly recommend buying a vehicle from Lexus of London. They also gave me a great tra The salesman was very informative and knew his vehicles. I would highly recommend buying a vehicle from Lexus of London. They also gave me a great trade in value. I still take my vehicle there to get it serviced. More
April 28, 2018
Exceptional service on all levels and from every employee! Rick Watson is an Exceptional, knowledgeable and patient sales advisor. He made my experience a very positive one. All my questions were answered. We Rick Watson is an Exceptional, knowledgeable and patient sales advisor. He made my experience a very positive one. All my questions were answered. We went on several test drives in several vehicles, and I was encouraged to ask questions, and take my time with my decision. From the concierge to the finance advisor to the lady who taught me everything I needed to know about the Lexus, the service was amazing. Everyone was professional, welcoming, knowledgeable and sincere in their dealings. More
Other Employees Tagged: Chris Pinelli , John Docherty, Lauren Rossini, Natasha
April 26, 2018
Leasing a new Lexus RH450H Exceptional customer service, attentive and helpful. I can tell Rick takes pride in ensuring his customers are his #1 priority. Always available to a Exceptional customer service, attentive and helpful. I can tell Rick takes pride in ensuring his customers are his #1 priority. Always available to answer questions and very responsive to emails and text inquiries. I was taking care of initiating this car lease on behalf of a client of mine and I know she is extremely happy with her vehicle. More
Other Employees Tagged: Kylie Ellis
April 25, 2018
Excellent Had a fantastic experience purchasing my very first Lexus and working with Rick and Kylie. Would recommend highly. Thanks for making it such a positiv Had a fantastic experience purchasing my very first Lexus and working with Rick and Kylie. Would recommend highly. Thanks for making it such a positive and smooth process! More
Other Employees Tagged: Kylie Ellis

