Rick Watson | Page 44

Our Lexus Experience We live 7 hours away from the dealership. Rick worked very hard in meeting our request for availability, information and pricing. We have always enjoy We live 7 hours away from the dealership. Rick worked very hard in meeting our request for availability, information and pricing. We have always enjoyed our Toyota 's and have decided to move up to Lexus. We visited the dealership in June to take a test drive and we're impressed with the staff and the dealership. Now Rick has made it all come true and will be picking up are new IS300 AWD soon. More

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First new car purchase Everyone was a pleasure to work with. Very well informed and polite. I really enjoyed working with Rick I felt like he was really trying to get the ri Everyone was a pleasure to work with. Very well informed and polite. I really enjoyed working with Rick I felt like he was really trying to get the right car for me and not just try to make a sale. I can’t wait to pick up my car! More

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Wonderful I purchased a new car from this dealership. The main reasons are: 1- very professional, specifically Rick 2- understanding my limitations and adap I purchased a new car from this dealership. The main reasons are: 1- very professional, specifically Rick 2- understanding my limitations and adapting their offers 3- proactive in finding some deals that suits I hope their service will also be as pleasant as the my sales experience. More

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Lexus of London is Wonderful! I called ahead to book a time to drive a GC460. Rick Watson was very helpful. No pressure. Happy to answer any questions. Easy to talk to and very we I called ahead to book a time to drive a GC460. Rick Watson was very helpful. No pressure. Happy to answer any questions. Easy to talk to and very well informed. I have driven a Lexus Rx330 for 13 years. They are fantastic cars. Lexus of London is doing a great job representing a great product. More

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Best experience ever!! I just purchased a Lexus IS 250 AWD F Sport from Lexus of London. My sales agent (whom I highly recommend) was Rick Watson. He made me feel so comfort I just purchased a Lexus IS 250 AWD F Sport from Lexus of London. My sales agent (whom I highly recommend) was Rick Watson. He made me feel so comfortable through the whole experience, and he really listened to exactly what I wanted. He took that into consideration and found the perfect car for me. He was able to answer any questions I had, and was extremely knowledgeable. I was introduced to the different staff that I would be dealing with during any servicing that my car would need. Kevin did a thorough job at explaining all of the features of the car and Kylie was so friendly in the finance department. They really make you feel like family there. Every detail was definitely covered and Lexus has gone above and beyond exceeding my expectations. Thank you so much Lexus of London. I look forward to being a part your family! More

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Great experience with Lexus of London Very upfront, informative,attentive staff. Living 2hours from the dealership, I negotiated by phone with Rick,,,it was dealt with fairly and led to a Very upfront, informative,attentive staff. Living 2hours from the dealership, I negotiated by phone with Rick,,,it was dealt with fairly and led to a quick deal. More

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Excellent service Everyone was extremely helpful, kind and attentive. We worked with Rick Watson and he was very attentive and made sure that everything went smoothly. Everyone was extremely helpful, kind and attentive. We worked with Rick Watson and he was very attentive and made sure that everything went smoothly. He was extremely knowledgeable and pleasant to deal with. We are extremely happy with how he handled every one of our needs. More

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Friendly and knowledgeable My experiences at Lexus of London were very good. After visiting several other dealerships and speaking with their sales staff, I didn’t feel welcome My experiences at Lexus of London were very good. After visiting several other dealerships and speaking with their sales staff, I didn’t feel welcome so I kept looking. I found Lexus of London to be the most knowledgeable and friendly which led me to purchase my Lexus from them. Natalie was the first person I met and she was very helpful. Then Rick, Lauren and Kevin rounded out the time spent there. So glad I didn’t go elsewhere. More

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Excellent service and the coffee is great too! Rick Watson has a way of making you feel comfortable during one of the processes that many of us dread, buying a car. Rick walked me through the vario Rick Watson has a way of making you feel comfortable during one of the processes that many of us dread, buying a car. Rick walked me through the various options and helped determine what was most important for my lifestyle. He was able to find what I was looking for, in the colour I wanted and had it prepared for my test drive. He was with me throughout the process, with the exception of the couple of times he was making some arrangements for the accessories I ordered and left me by their amazing coffee machine. I liked the French Vanilla coffee and the cappuccino. I think if they found a way to put one of those coffee machines in a car they would have a winner. Rick is well skilled at helping people like me, in a no pressure environment, to determine what I need with a wide variety of finance and leasing options. In a few days the tow package, window tint, and side mouldings had been installed and it was pick up day. Rick introduced me to a wonderful young lady, Natalie Marsh, who spent all the time I needed to walk through the delivery of the car. I can't believe the amount of convenience and safety features that are built into these cars now. Natalie walked me through how to turn features on and off, set up my phone to work through the car, set up my favourite radio channels, and on and on. I wanted to better understand the engine stop/start feature of when the car comes to a stop and the engines shuts off briefly, so we went for a test drive. Apparently this new feature saves fuel so thats a good thing, but it can be concerning if you don't know what is happening. Natalie also demonstrated how to adjust the rear door opening height to accommodate the garage door, which allows for a better fit when you get home. All in all, my experience with Rick, Natalie and everyone I interacted with at the dealership was professional, thorough, and very positive. The only downside, is that I seem to be craving their specialty coffees, so either I visit the dealership frequently or buy a new coffee machine:) More

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These guys and girls were fantastic! I was looking for a great car for a even better price. Rick Watson and his coworkers made it happen. I had to travel a long way to make it happen an I was looking for a great car for a even better price. Rick Watson and his coworkers made it happen. I had to travel a long way to make it happen and the team made me feel very comfortable throughout the whole process. Thanks Rick!! More

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