Rick Watson | Page 26

I came into the dealership with my wife looking to buy a new car. Rick was the salesperson that we had the pleasure of dealing with. He walked us through our options, treated us with respect & kindness. new car. Rick was the salesperson that we had the pleasure of dealing with. He walked us through our options, treated us with respect & kindness. we felt no pressure to buy or make a commitment on the spot. Rick allowed us to take a test drive of the car we liked. Although we decided to hold off on purchasing because of what has happened with Covid-19 we definitely took Ricks card & information & will definitely come back and recommend him to our friends Michael & Emily Pasch More

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Great place! Clean beautiful showroom. Rick was very friendly and professional helping us look for a car that could fit the budget. Will be back for sure friendly and professional helping us look for a car that could fit the budget. Will be back for sure More

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Rick was incredibly helpful and answered all of our questions when my husband and I came in to the Lexus dealership. he was very knowledgeable and friendly. We will definitely be back again soon for a questions when my husband and I came in to the Lexus dealership. he was very knowledgeable and friendly. We will definitely be back again soon for a test drive. More

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Rick is personable and knowledgeable! He was so helpful and made the experience enjoyable. I was nervous about making this purchase and he made me very comfortable and excited for it. Woukd definitely reco and made the experience enjoyable. I was nervous about making this purchase and he made me very comfortable and excited for it. Woukd definitely recommend his help to friends and family. More

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This is my family’s second time purchasing from Lexus of London and Rick Watson. They are very professional and courteous and can tailor a deal to anyone’s budget/preferences. We were able to get a good dea London and Rick Watson. They are very professional and courteous and can tailor a deal to anyone’s budget/preferences. We were able to get a good deal on a RX 350 and IS 300 and it’s all Rick’s good work that got it done. 100% recommend Lexus if London and we’ll be back this summer to purchase another car. More

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Excellent all around Rick was professional, friendly and patient. Would definitely recommend to anyone. All the team at Lexus of London were pleasant to deal with and very Rick was professional, friendly and patient. Would definitely recommend to anyone. All the team at Lexus of London were pleasant to deal with and very helpful. I'll be back for sure.... More

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Top notch service I recently purchased and acquired my dream car, the Lexus NXH. We went to a local dealership and were not impressed with the level of service we rece I recently purchased and acquired my dream car, the Lexus NXH. We went to a local dealership and were not impressed with the level of service we received. We heard great things about Lexus of London and specifically, Rick Watson so decided to give it a try. We were greeted with open arms and received the best sales experience. Rick was patient, knowledgeable and made us feel comfortable with the entire experience. Lauren Rossini also assisted us with the financing portion and was a tremendous asset to that part of the process. When picking up my new vehicle, Rick explained everything very thoroughly. We then met with Nathan Butcher who showed me how to program everything in my new vehicle, explained the safety features and showed me how to download the Lexus app on my phone (which I'm loving). I would highly recommend Lexus of London. More

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Great used car purchase experience. Buying a car is always a difficult process for me but Lexus of London made it easier. The detail team did a great job on the car. They had a better fi Buying a car is always a difficult process for me but Lexus of London made it easier. The detail team did a great job on the car. They had a better finance rate than I could get at my bank. They also had a couple of promotional incentives that helped in added value to my purchace.. Get this they offered to deliver the car to me even though I lived a four hour drive away, No Charge! Thanks to Rick Watson, Lauren Rossini, and Bill for making this purchase easier for me. You people made the Lexus slogan "Driven to Perfection" a reality for me . Thanks. More

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Exceptional Service, Very Gracious Managers and Staff Lauren was very helpful and accommodating--and very responsive. Thoroughly explained to us the details of our purchase (vehicle, warranty, financing, Lauren was very helpful and accommodating--and very responsive. Thoroughly explained to us the details of our purchase (vehicle, warranty, financing, add-ons)--and was very warm and gracious all throughout. She was kind enough to promptly accommodate our inquiries, big and small (in person and by email)--and did all she could to help. Even gave us a personalised thank you note on behalf of the dealership, when we got our car. Jack, Allen, and Rick were also very kind, as we came to the dealership quite late on a late snowy Saturday afternoon; they accommodated us even beyond the dealership hours. I was also able to get a great referral from Jack for our car insurance. Nathan briefed on us on our vehicle the day we picked it up--and was also very friendly all throughout. Same with Stefanie, one of the managers, who came by to greet and thank us for our business. Lastly, Romeo from Parts was likewise very helpful in assisting us with our vehicle. All in all, their service and assistance went above and beyond! Would highly recommend this dealership. - Reinhard and Charmaine Uy More

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I went look for a new car today, and the gentleman that helped me was so nice and helpful. Very knowledgeable. Thanks for all the help. helped me was so nice and helpful. Very knowledgeable. Thanks for all the help. More

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