Rainer Moje
Rainer Moje at Olathe Dodge Chrysler Jeep RAM
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Rainer Moje

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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3.5
45 Reviews
3.5

45 Reviews

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45 Reviews of Rainer Moje

May 13, 2024

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Great work by service techs. Service advisor did a great job. The checkout process was impersonal. More

by Kcchaffins
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Recommend Dealer
Yes
May 14, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. We appreciate your feedback and will make sure it gets shared with our team. I hope you'll consider giving us the opportunity to provide you with a five-star experience next time. Respectfully, Tony Acock - Service Manager - 9137803700

May 11, 2024

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Upsold me on nonessential work. Quoted way under final charge then charged extra for credit card usage. No customer service connection after when I made several attempts at talking More

by nancycarhar1963
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Recommend Dealer
No

Other Employees Tagged: Tony Acock, Lucas Kay , Samantha Lee

May 13, 2024

Olathe Dodge Chrysler Jeep RAM responded

Nancy, I'm sorry to learn about your experience. It's important for us that our customers feel valued and understood - it seems we've missed the mark in this case. We'd like to address your concerns directly and find a way forward together. Please reach out when you have a moment so we can discuss this further. Thank you, Tony Acock - Service Manager - 9137803700

May 09, 2024

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Rainer was fantastic took care of everything and service was fast, will continue to come back here for service. More

by alw1719
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Recommend Dealer
Yes
May 09, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that Rainer and our team provided you with excellent service at Olathe Dodge Chrysler Jeep Ram. We appreciate your kind words and look forward to seeing you for future services!

May 07, 2024

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Nice, professional folks who are respectful and quick to service. Thank you have a great day More

by chastainracing88
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Recommend Dealer
Yes
May 07, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your confidence in Olathe Dodge Chrysler Jeep Ram, and for your business. We are grateful to have you as a customer!

May 07, 2024

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Absolutely terrible experience. Quoted 6 different amounts in a span of 2 days. Greg tried to take advantage of me as well as his manager. Rainer kept his word. I’ll never return an More

by Cameronludwig0
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Recommend Dealer
No
May 08, 2024

Olathe Dodge Chrysler Jeep RAM responded

Cameron, I'm really sorry to read about your experience. It's important for us that our customers feel treated fairly and transparently at all times. We'd like the opportunity to discuss this further with you and see how we can make things right - please reach out when it suits you best. Thank you, Tony Acock - Service Manager - 9137803700

May 04, 2024

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Very good service. Kept me informed of progress on my jeep . Friendly staff very accommodating More

by bobrichard3905
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Recommend Dealer
Yes
May 06, 2024

Olathe Dodge Chrysler Jeep RAM responded

It's wonderful to hear we've made this a five-star experience for you! Thank you for choosing us, Bob! - Olathe Dodge Chrysler Jeep Ram

April 21, 2024

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Olathe dodge Chrysler jeep messed up our Jeep and wont fix it. We took it in to have the clutch recall fixed and now it won't go into first gear. They are trying to say it's transmission related but we ne More

by KONDREA19
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Recommend Dealer
No
Apr 22, 2024

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to read about the issue with your Jeep after having a recall addressed. We certainly don't want any of our customers to feel as though their concerns aren't being taken seriously, and we'd like to look into this further for you. Please reach out directly so that we can discuss how best to resolve this situation. Thank you, Tony Acock - Service Manager - 9137803700

April 20, 2024

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Multiple text messages with no reply. Call several times, recording. Call receptionest to hand write my contact to call. 3% credit card chard, not pleased. I express my concerns with ser More

by LBURTON1018
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Recommend Dealer
No

Other Employees Tagged: Tony Acock

Apr 22, 2024

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to read about your recent experience with us. It's concerning that you've had trouble reaching out and I apologize for any inconvenience caused by the credit card charge. We value all our customers, especially those who have been with us since 2018, so we'd like to make things right if possible. Please reach out at your earliest convenience so we can discuss this further - thank you! Tony Acock - Service Manager - 9137803700

April 19, 2024

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Great experience. Very professional and friendly staff. Would recommend this dealership to my family or friends for their service needs. More

by garrett.angie2
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Recommend Dealer
Yes
Apr 19, 2024

Olathe Dodge Chrysler Jeep RAM responded

Angie, we're delighted to know you had a great experience with our team at Olathe Dodge Chrysler Jeep Ram. We appreciate your recommendation and look forward to assisting any of your family or friends in the future!

April 18, 2024

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Everyone was courteous and kept me in the loop about the progress of my car More

by maraandkoi
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Recommend Dealer
Yes
Apr 19, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for leaving us such awesome feedback! We look forward to seeing you again at Olathe Dodge Chrysler Jeep Ram!

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