Kassidy Kroesen
Kassidy Kroesen at Olathe Dodge Chrysler Jeep RAM
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Kassidy Kroesen

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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4.4
95 Reviews
4.4

95 Reviews

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95 Reviews of Kassidy Kroesen

May 18, 2024

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Employee Rating

Kassidy was awesome to work with . The shop Forman said that my noise I was hearing out of transmission was my drive belt making noise and was no need to replace it. I replaced the dri More

by Chris Galiano
Recommend Dealer
No

May 18, 2024

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Kassidy and Joshua are spectacular to work with. 10 stars. Thanks for all you do. More

by patrick.mcgilley
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Scudder

May 14, 2024

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They did a very good job. I wa ever impress with the service. Continue doing good work More

by dtubei
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Recommend Dealer
Yes
May 15, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you! We're so happy the Olathe Dodge Chrysler Jeep Ram team made this a five-star experience! We'll see you next time!

May 07, 2024

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Nice, professional folks who are respectful and quick to service. Thank you have a great day More

by chastainracing88
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Recommend Dealer
Yes
May 07, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your confidence in Olathe Dodge Chrysler Jeep Ram, and for your business. We are grateful to have you as a customer!

May 07, 2024

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Absolutely terrible experience. Quoted 6 different amounts in a span of 2 days. Greg tried to take advantage of me as well as his manager. Rainer kept his word. I’ll never return an More

by Cameronludwig0
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Recommend Dealer
No
May 08, 2024

Olathe Dodge Chrysler Jeep RAM responded

Cameron, I'm really sorry to read about your experience. It's important for us that our customers feel treated fairly and transparently at all times. We'd like the opportunity to discuss this further with you and see how we can make things right - please reach out when it suits you best. Thank you, Tony Acock - Service Manager - 9137803700

May 06, 2024

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Chipped wheel. Brought in for repair left with color mismatched flat finish. This was done by an outside vendor. Even though I was not happy with the outcome, Tony More

by JEFFASLOOP
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Recommend Dealer
Yes

Other Employees Tagged: Tony Acock

May 07, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for reaching out. I'm sorry to hear you're not satisfied with the service provided by our team and would like the opportunity to discuss this situation with you in greater detail. At your earliest convenience, would you please contact me directly? Thanks again, Tony Acock - Service Manager - 9137803700

May 04, 2024

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Very good service. Kept me informed of progress on my jeep . Friendly staff very accommodating More

by bobrichard3905
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Recommend Dealer
Yes
May 06, 2024

Olathe Dodge Chrysler Jeep RAM responded

It's wonderful to hear we've made this a five-star experience for you! Thank you for choosing us, Bob! - Olathe Dodge Chrysler Jeep Ram

May 04, 2024

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Kassidy communicated very well, and coordinated with Joshua, the previous advisor who dealt with the original battery issue. More

by Acuraguy
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Scudder

May 06, 2024

Olathe Dodge Chrysler Jeep RAM responded

It's great to know that Kassidy and Joshua were able to assist you effectively at Olathe Dodge Chrysler Jeep Ram. Thanks for your feedback!

May 02, 2024

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Oil change and an axle sensor replacement. Seemless and easy with a loaner for the warranty work. More

by ssutton246
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Scudder

May 03, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the kind words! We're glad we could take care of this for you and look forward to seeing you next time. - Olathe Dodge Chrysler Jeep Ram

May 01, 2024

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The friendly people that I’ve dealt with, that’s why I came back to get another Jeep Grand Cherokee. More

by MARK120
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Recommend Dealer
Yes

Other Employees Tagged: Tony Acock

May 02, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're glad you came back for your Grand Cherokee, Mark! Thank you for coming to Olathe Dodge Chrysler Jeep Ram!

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