Kassidy Kroesen
Service Advisor
Olathe Dodge Chrysler Jeep RAM
15500 W 117th Street
Olathe, KS 66062
95 Reviews
Write a Review95 Reviews of Kassidy Kroesen
May 18, 2024
Kassidy was awesome to work with . The shop Forman said that my noise I was hearing out of transmission was my drive belt making noise and was no need to replace it. I replaced the dri The shop Forman said that my noise I was hearing out of transmission was my drive belt making noise and was no need to replace it. I replaced the drive belt and noise still there . More
May 18, 2024
Kassidy and Joshua are spectacular to work with. 10 stars. Thanks for all you do. 10 stars. Thanks for all you do. More
Other Employees Tagged: Joshua Scudder
May 07, 2024
Nice, professional folks who are respectful and quick to service. Thank you have a great day service. Thank you have a great day More
Other Employees Tagged: Stan Wilhite, Chris Sebelski, Rainer Moje, Kendrick Lintecum, Joshua Scudder, Jesse Venzor, Cameron Peters, Lucas Kay, Gregg Shull
May 07, 2024
Absolutely terrible experience. Quoted 6 different amounts in a span of 2 days. Greg tried to take advantage of me as well as his manager. Rainer kept his word. I’ll never return an Quoted 6 different amounts in a span of 2 days. Greg tried to take advantage of me as well as his manager. Rainer kept his word. I’ll never return and will bad mouth this place till the day I die. More
Other Employees Tagged: Tony Acock, Chris Sebelski, Rainer Moje, Kendrick Lintecum, Joshua Scudder, Jesse Venzor, Cameron Peters, Lucas Kay, Gregg Shull
May 06, 2024
Chipped wheel. Brought in for repair left with color mismatched flat finish. This was done by an outside vendor. Even though I was not happy with the outcome, Tony Brought in for repair left with color mismatched flat finish. This was done by an outside vendor. Even though I was not happy with the outcome, Tony the service manager did return my call and offered to make things right. This has not been the norm especially post covid what seems like everywhere. I see it daily in my job. Tony did go above and beyond to remedy the issue. My daughter is needing a new car and I feel confident that ODCJ will take care of her. More
Other Employees Tagged: Tony Acock
May 04, 2024
Very good service. Kept me informed of progress on my jeep . Friendly staff very accommodating Kept me informed of progress on my jeep . Friendly staff very accommodating More
Other Employees Tagged: Tony Acock, Chris Sebelski, Rainer Moje, Kendrick Lintecum, Joshua Scudder, Jesse Venzor, Cameron Peters, Lucas Kay, Gregg Shull
May 04, 2024
Kassidy communicated very well, and coordinated with Joshua, the previous advisor who dealt with the original battery issue. Joshua, the previous advisor who dealt with the original battery issue. More
Other Employees Tagged: Joshua Scudder
May 02, 2024
Oil change and an axle sensor replacement. Seemless and easy with a loaner for the warranty work. Seemless and easy with a loaner for the warranty work. More
Other Employees Tagged: Joshua Scudder
May 01, 2024
The friendly people that I’ve dealt with, that’s why I came back to get another Jeep Grand Cherokee. came back to get another Jeep Grand Cherokee. More
Other Employees Tagged: Tony Acock