Tony Acock
Tony Acock at Olathe Dodge Chrysler Jeep RAM
Refer Me

Tony Acock

Service Manager

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

Contact Me
3.8
58 Reviews
3.8

58 Reviews

Write a Review

58 Reviews of Tony Acock

May 11, 2024

Dealership Rating
Employee Rating

Upsold me on nonessential work. Quoted way under final charge then charged extra for credit card usage. No customer service connection after when I made several attempts at talking More

by nancycarhar1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rainer Moje, Lucas Kay , Samantha Lee

May 13, 2024

Olathe Dodge Chrysler Jeep RAM responded

Nancy, I'm sorry to learn about your experience. It's important for us that our customers feel valued and understood - it seems we've missed the mark in this case. We'd like to address your concerns directly and find a way forward together. Please reach out when you have a moment so we can discuss this further. Thank you, Tony Acock - Service Manager - 9137803700

May 11, 2024

Dealership Rating
Employee Rating

Always friendly They are professional and prompt. Quality workmanship Easy to schedule. Upfront on what work is being performed More

by mgjg1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know you've had positive experiences with our team at Olathe Dodge Chrysler Jeep Ram! We always aim for quality work and clear communication. Thanks for your review, we appreciate it!

May 07, 2024

Dealership Rating
Employee Rating

Dropped in for first oil change service with no appointment hoping they could fit me in. To my surprise they got me right in and took care of service quickly and had me on my way. More

by murph211
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Peters

May 07, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know we could accommodate your service needs promptly at Olathe Dodge Chrysler Jeep Ram. Thanks for dropping by and sharing this positive review!

May 07, 2024

Dealership Rating
Employee Rating

Absolutely terrible experience. Quoted 6 different amounts in a span of 2 days. Greg tried to take advantage of me as well as his manager. Rainer kept his word. I’ll never return an More

by Cameronludwig0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 08, 2024

Olathe Dodge Chrysler Jeep RAM responded

Cameron, I'm really sorry to read about your experience. It's important for us that our customers feel treated fairly and transparently at all times. We'd like the opportunity to discuss this further with you and see how we can make things right - please reach out when it suits you best. Thank you, Tony Acock - Service Manager - 9137803700

May 06, 2024

Dealership Rating
Employee Rating

Chipped wheel. Brought in for repair left with color mismatched flat finish. This was done by an outside vendor. Even though I was not happy with the outcome, Tony More

by JEFFASLOOP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kassidy Kroesen

May 07, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for reaching out. I'm sorry to hear you're not satisfied with the service provided by our team and would like the opportunity to discuss this situation with you in greater detail. At your earliest convenience, would you please contact me directly? Thanks again, Tony Acock - Service Manager - 9137803700

May 05, 2024

Dealership Rating
Employee Rating

Did a good listening to our concerns and fixing the same day. Car drives much better. More

by g2k2hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for sharing your experience! We're glad your vehicle is running much better now and we hope you won't hesitate to reach out if our Olathe Dodge Chrysler Jeep Ram team can be of service again in the future!

May 04, 2024

Dealership Rating
Employee Rating

Very good service. Kept me informed of progress on my jeep . Friendly staff very accommodating More

by bobrichard3905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Olathe Dodge Chrysler Jeep RAM responded

It's wonderful to hear we've made this a five-star experience for you! Thank you for choosing us, Bob! - Olathe Dodge Chrysler Jeep Ram

May 02, 2024

Dealership Rating
Employee Rating

I didn't have alot of time but stopped in and stan got me in and out and notified me when they were done so I could get back to work. A+ in my book More

by MR.WRIGHT14U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stan Wilhite , Ben turner/sales. Derrick hill/ finance

May 03, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that Stan was able to provide you with a quick and efficient service at Olathe Dodge Chrysler Jeep Ram. Thanks for the A+ rating! We appreciate your time in leaving this review.

May 02, 2024

Dealership Rating
Employee Rating

Jesse was aswsome ! !! He is very professional with his work!!! Great Job !!! A great experience overall. More

by msdeiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jesse Venzor, Lucas Kay

May 03, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're delighted to read about your positive experience and we appreciate the kind words! It's great to know that you found our team professional and efficient. We strive for such a service. If there are any other ways we can assist you, feel free to reach out to Tony Acock - Service Manager - 9137803700. Thank you!

May 02, 2024

Dealership Rating
Employee Rating

Steering wheel and touch screen had oil and or grease on them. A complimentary car wash would be welcome. Pick up took 30 minutes, had to ask receptionist if car was coming. That was second time that happen More

by kcacre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Scudder

May 03, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to learn about the condition of your vehicle and the delay you experienced during pick-up. This is not indicative of our usual standards, and we'd like to make it right for you. A complimentary car wash sounds like a great idea! Please reach out so we can discuss this further. Thank you, Tony Acock - Service Manager - 9137803700

1
...