Kendrick Lintecum

During oil change, we were told our front brakes needed replacing. We looked at history and you all did that work 4 months prior. We paid around $700. This was very concerning so we called back to ask. We replacing. We looked at history and you all did that work 4 months prior. We paid around $700. This was very concerning so we called back to ask. We were told to come back and you wanted to charge a $175 diagnostic fee to troubleshoot! Had to escalate and then told to bring back Monday. Left and got call from Lucas to come back again. Turns out technician was wrong! Wasted entire Saturday on your mistake. Three trips back and forth! Was offered nothing for our trouble like a credit toward next oil change. Terrible service! Will switch to another service provider. Too bad as we’ve been coming to you for 12 years! More

by Mg.lahood Verified Customer Verified Customer

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Very nice! ! I was satisfied with the service and the breakdown of what else needed to be done… ! I was satisfied with the service and the breakdown of what else needed to be done… More

by angiehandley Verified Customer Verified Customer

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We were told our service would be most of the day (recall) to my delight it was only 1 hour. Service staff were friendly and helpful (recall) to my delight it was only 1 hour. Service staff were friendly and helpful More

by Aunt B Verified Customer Verified Customer

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Always very helpful, great service and follow up. Your van is in good hands. THANKS Your van is in good hands. THANKS More

by MARYLIN Verified Customer Verified Customer

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Nice, professional folks who are respectful and quick to service. Thank you have a great day service. Thank you have a great day More

by chastainracing88 Verified Customer Verified Customer

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Absolutely terrible experience. Quoted 6 different amounts in a span of 2 days. Greg tried to take advantage of me as well as his manager. Rainer kept his word. I’ll never return an Quoted 6 different amounts in a span of 2 days. Greg tried to take advantage of me as well as his manager. Rainer kept his word. I’ll never return and will bad mouth this place till the day I die. More

by Cameronludwig0 Verified Customer Verified Customer

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I always get our cars serviced there, but recently the service advisors have changed from helpful to upsell. So I am not sure I will be using your service department service advisors have changed from helpful to upsell. So I am not sure I will be using your service department More

by LUCIANA.SETTLEMEYER Verified Customer Verified Customer

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The service advisor Hendrick was professional, up front and caring about my car. I feel this needs to be in any organization. Keep up the good work. and caring about my car. I feel this needs to be in any organization. Keep up the good work. More

by poguejohnh Verified Customer Verified Customer

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Very good service. Kept me informed of progress on my jeep . Friendly staff very accommodating Kept me informed of progress on my jeep . Friendly staff very accommodating More

by bobrichard3905 Verified Customer Verified Customer

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I turned my vehicle in at 7:30am, with an appointment and didn’t get a diagnosis of the issue until 6pm and was charged $290. I got the same diagnosis from another service center within 15 minutes for free o didn’t get a diagnosis of the issue until 6pm and was charged $290. I got the same diagnosis from another service center within 15 minutes for free on another day. I get the feeling these guys plugged it in and failed to do any research into whether a sensor was bad or whether it was a bad part. More

by Mark Brooks Verified Customer Verified Customer

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