Lucas Kay
Lucas Kay at Olathe Dodge Chrysler Jeep RAM
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Lucas Kay

Assistant Service Manager

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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3.5
13 Reviews
3.5

13 Reviews

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13 Reviews of Lucas Kay

May 14, 2024

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The entire team was absolutely fantastic. They made the process easy and seamless. I can't say enough good things about my experience. This was my first purchase from this dealer and I will d More

by trent.glass
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Recommend Dealer
Yes
May 15, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're so glad to know that your first experience with us at Olathe Dodge Chrysler Jeep Ram was a positive one! We appreciate the kind words and look forward to assisting you again in the future. Safe travels until then!

May 14, 2024

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During oil change, we were told our front brakes needed replacing. We looked at history and you all did that work 4 months prior. We paid around $700. This was very concerning so we called back to ask. We More

by Mg.lahood
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Recommend Dealer
No

Other Employees Tagged: Kendrick Lintecum

May 15, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. On behalf of our team, I sincerely apologize for any frustration or inconvenience this experience may have caused and will make sure the situation gets addressed internally. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Tony Acock - Service Manager - 9137803700

May 11, 2024

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Upsold me on nonessential work. Quoted way under final charge then charged extra for credit card usage. No customer service connection after when I made several attempts at talking More

by nancycarhar1963
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Recommend Dealer
No

Other Employees Tagged: Tony Acock, Rainer Moje , Samantha Lee

May 13, 2024

Olathe Dodge Chrysler Jeep RAM responded

Nancy, I'm sorry to learn about your experience. It's important for us that our customers feel valued and understood - it seems we've missed the mark in this case. We'd like to address your concerns directly and find a way forward together. Please reach out when you have a moment so we can discuss this further. Thank you, Tony Acock - Service Manager - 9137803700

May 07, 2024

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Nice, professional folks who are respectful and quick to service. Thank you have a great day More

by chastainracing88
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Recommend Dealer
Yes
May 07, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for your confidence in Olathe Dodge Chrysler Jeep Ram, and for your business. We are grateful to have you as a customer!

May 07, 2024

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Absolutely terrible experience. Quoted 6 different amounts in a span of 2 days. Greg tried to take advantage of me as well as his manager. Rainer kept his word. I’ll never return an More

by Cameronludwig0
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Recommend Dealer
No
May 08, 2024

Olathe Dodge Chrysler Jeep RAM responded

Cameron, I'm really sorry to read about your experience. It's important for us that our customers feel treated fairly and transparently at all times. We'd like the opportunity to discuss this further with you and see how we can make things right - please reach out when it suits you best. Thank you, Tony Acock - Service Manager - 9137803700

May 04, 2024

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Very good service. Kept me informed of progress on my jeep . Friendly staff very accommodating More

by bobrichard3905
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Recommend Dealer
Yes
May 06, 2024

Olathe Dodge Chrysler Jeep RAM responded

It's wonderful to hear we've made this a five-star experience for you! Thank you for choosing us, Bob! - Olathe Dodge Chrysler Jeep Ram

May 02, 2024

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Jesse was aswsome ! !! He is very professional with his work!!! Great Job !!! A great experience overall. More

by msdeiter
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Recommend Dealer
No

Other Employees Tagged: Tony Acock, Jesse Venzor

May 03, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're delighted to read about your positive experience and we appreciate the kind words! It's great to know that you found our team professional and efficient. We strive for such a service. If there are any other ways we can assist you, feel free to reach out to Tony Acock - Service Manager - 9137803700. Thank you!

May 01, 2024

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The service went smooth and was exactly what I was expecting. A great experience overall. More

by krazyjhawk
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Recommend Dealer
Yes
May 01, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're glad to hear it! Thank you for being an Olathe Dodge Chrysler Jeep Ram customer!

April 25, 2024

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Desde el principio hasta el final fue una excelente atencion y gran servicio. Definitivamente recomiendo este lugar. Muy profesionales y serviciales Gracias More

by vazquezfernando500
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Yes
Apr 26, 2024

Olathe Dodge Chrysler Jeep RAM responded

¡Muchas gracias por su recomendación y comentarios positivos sobre nuestro equipo en Olathe Dodge Chrysler Jeep Ram! Nos alegra saber que tuvo una experiencia excelente con nosotros. ¡Estamos aquí para lo que necesite en el futuro!

April 19, 2024

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Great experience. Very professional and friendly staff. Would recommend this dealership to my family or friends for their service needs. More

by garrett.angie2
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Recommend Dealer
Yes
Apr 19, 2024

Olathe Dodge Chrysler Jeep RAM responded

Angie, we're delighted to know you had a great experience with our team at Olathe Dodge Chrysler Jeep Ram. We appreciate your recommendation and look forward to assisting any of your family or friends in the future!

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