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Rainer Moje

Overview Reviews (53)

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Rainer Moje | Page 5

Service Advisor

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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3.4

53 Reviews

Overview Reviews (53)

3.4

53 Reviews

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53 Reviews of Rainer Moje

January 15, 2024

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Employee Rating

It took 4 hours to change oil and rotate the tires. Very frustrating? It sucked Very frustrating? It sucked More

by ROUNDHOUSERICH

Verified Customer

Recommend Dealer

Other Employees Tagged: Rainer Moje

Helpful 0

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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the feedback. We sincerely apologize for the long wait during your visit and hope we have the opportunity to provide you with a more efficient experience in the future. Please feel free to contact me directly if you have any additional questions or concerns. Respectfully, Tony Acock - Service Manager - 9137803700

January 15, 2024

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Employee Rating

I needed the oil changed and fluids checked and the tires rotated. It took almost 4 hrs rotated. It took almost 4 hrs More

by bdolesh2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rainer Moje

Helpful 0

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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

I appreciate you letting us know about your disappointing experience. Customer feedback helps us improve for future guests. If you would like to share any additional details, I've listed my contact information here. Tony Acock - Service Manager - 9137803700

January 14, 2024

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Employee Rating

Seemed like great experience. Got home and found they did not check fluids and still low coolant and power steering. Need to make another trip back .Grrrrr. Got home and found they did not check fluids and still low coolant and power steering. Need to make another trip back .Grrrrr. More

by chad

Verified Customer

Recommend Dealer

Other Employees Tagged: Rainer Moje

Helpful 0

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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to learn about the issues you've encountered with your vehicle's fluids. This is not reflective of the thorough service we aim to provide, and we apologize for any inconvenience caused by this oversight. We'd like to help resolve this matter as soon as possible, so please reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

January 13, 2024

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Employee Rating

Technicians and managers are friendly. It's never a hassle when I visit this store Close It's never a hassle when I visit this store Close More

by KBLC

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rainer Moje

Helpful 0

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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

January 13, 2024

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The whole experience was perfect. The person helping was courteous and helpful. The service was quick and efficient. The person helping was courteous and helpful. The service was quick and efficient. More

by MEYERDENISE63

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rainer Moje

Helpful 0

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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We're delighted to know your experience at Olathe Dodge Chrysler Jeep Ram was a positive one! Thanks for highlighting our team's efficiency and courtesy. We look forward to serving you again in the future!

January 13, 2024

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Came and got a quick oil change and they did the trick. Job well done. Job well done. More

by idriveadodge

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rainer Moje

Helpful 0

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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

January 13, 2024

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Serviced my car faster than I thought they would and went great Will definitely come back! great Will definitely come back! More

by mmagerl1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rainer Moje

Helpful 0

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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

We really appreciate you taking the time to leave Olathe Dodge Chrysler Jeep Ram this awesome review, thank you!

January 13, 2024

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I had to come pick my car up on Friday without anyone looking at it and bring it back on Monday looking at it and bring it back on Monday More

by RCARBAH

Verified Customer

Recommend Dealer

Other Employees Tagged: Rainer Moje

Helpful 0

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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Hi, We're sorry to hear about this experience. We welcome the opportunity to resolve these concerns and regain your confidence in us and hope you will reach out when you have the chance. Thank you, Tony Acock - Service Manager - 9137803700

January 12, 2024

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Employee Rating

The wait was far beyond what was required of the scheduled services. The service advisor tried to add on a laundry list of excessive services to up the final cost. I had to call and straighten that scheduled services. The service advisor tried to add on a laundry list of excessive services to up the final cost. I had to call and straighten that out. I also had to speak to the service manager to resolve the issues. More

by JZULULENTZ

Verified Customer

Recommend Dealer

Other Employees Tagged: Rainer Moje

Helpful 0

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Jan 12, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. I'm sorry that this experience didn't leave you with a better impression of our dealership and appreciate you giving us the opportunity to resolve your concerns. Your feedback is appreciated and will be utilized to help us improve our service & efficiency moving forward. If you have any additional questions or concerns you'd like to discuss, please feel free to contact me directly. Thanks again, Tony Acock - Service Manager - 9137803700

January 12, 2024

Dealership Rating

Employee Rating

Was told service would take an hour and it took 3 hours. Only 1 of 4 service recalls were completed in that 3 hour timeframe. Only 1 of 4 service recalls were completed in that 3 hour timeframe. More

by cordell_lora

Verified Customer

Recommend Dealer

Other Employees Tagged: Rainer Moje

Helpful 0

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Jan 16, 2024 -

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review. I'm sorry to hear that your experience with our team did not meet expectations and will make sure the situation gets reviewed internally so we can ensure all our customers receive five-star service moving forward. If you'd like to discuss the situation further, please feel free to contact me directly at your earliest convenience. Respectfully, Tony Acock - Service Manager - 9137803700

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Rainer Moje | Page 5

Service Advisor

Olathe Dodge Chrysler Jeep RAM

53 Reviews of Rainer Moje

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