Rainer Moje | Page 4

Nice. clean and people were very courteous Nice clean garage and showroom my customer service person was very courteous with me because I am handicapped clean and people were very courteous Nice clean garage and showroom my customer service person was very courteous with me because I am handicapped More

by wdewaynekabel Verified Customer Verified Customer

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Nice waiting room, nice people Honda of Olathe has snacks, soft drinks, donuts available for everyone who waits snacks, soft drinks, donuts available for everyone who waits More

by bradmawhiney Verified Customer Verified Customer

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Failed to execute a routine oil change, car had to be towed back, detailed to remove oil that sprayed all over engine and undercarriage. Oil change was repeated. Car was returned after two days. Didn't f towed back, detailed to remove oil that sprayed all over engine and undercarriage. Oil change was repeated. Car was returned after two days. Didn't feel like they thought this was unusual and didn't feel like they cared if they lost my future business or not! More

by jconnor9 Verified Customer Verified Customer

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He didnt listen to a thing i said about what the jeep was actually doing and has his mind set its the temp sensor thats new and its not that i wasted most of a day dropping it off and ubering back and forth actually doing and has his mind set its the temp sensor thats new and its not that i wasted most of a day dropping it off and ubering back and forth for absolutely nothing...i know 100 times more about jeeps than that guy does More

by Bigd68428 Verified Customer Verified Customer

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First off have been trying to call the service center for about three weeks now and all I get is a voicemail and then a text and the problems I am having can just be figured out if someone would answer. Two about three weeks now and all I get is a voicemail and then a text and the problems I am having can just be figured out if someone would answer. Two dropped my truck off at 11 and didn't hear back until around 5ish when you guys were about to close so then had to rush up there to get my truck before you guys closed to find out that all you did all day was look at my truck and not fix anything not even my back seatbelt that has been a safety issue with my kids because they can't tighten there seatbelt while back there. Then on top of that it was great everything was covered by my extended warranty that I paid extra for except for the rear window leak which is a very well known problem and has even been extended to a 150000 mile warranty. But somehow mine is going to cost 1300 dollars to replace when I have been trying to get this problem solved since January when I brought it in and you guys told me you could run the test because it was to cold outside I have videos of it leaking but they said they need a paper trial. Then on top of this with my extended warranty I don't get a rental car for the day while you guys fix problems on my truck that are warranty issues. More

by brandon9209 Verified Customer Verified Customer

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Told me one price for the service then next day increased the price by alot the price by alot More

by Jdw45 Verified Customer Verified Customer

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Took care of my Jeep and got it back to me in a quick turnaround. turnaround. More

by CHERYLRMORGAN Verified Customer Verified Customer

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Got everything taken care of. Had an issue after the service but everything got sorted out just fine. Had an issue after the service but everything got sorted out just fine. More

by Sunshine Jeep Verified Customer Verified Customer

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I had an appointment for an oil change. I was told at the mileage on my vehicle that I needed to get the brake fluids replaced. I asked how much it was and if it would add extra time to my I was told at the mileage on my vehicle that I needed to get the brake fluids replaced. I asked how much it was and if it would add extra time to my wait. I was told the price and that no it wouldn't add extra time. I was there for two hours. After one hour and 20 minutes I was told it would be another 10-15 minutes and my car would be ready. Another 30 minutes passed and I asked how much longer was told it would be done soon. Two hours for a scheduled appointment is ridiculous. If it was the brake fluids that added the extra time, I should have been informed correctly, in which case I would have stuck with only the oil change because I didn't have two hours to waste at the dealership. It was poor service and poor communication. More

by ashleyweltz Verified Customer Verified Customer

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by FJZ282 Verified Customer Verified Customer

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