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Start your review of Phonsay Wong.
Phonsay Wong
Phonsay Wong at Scarborough Toyota
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Phonsay Wong

Master Technician

Scarborough Toyota

1897 Eglinton Ave E
Scarborough, ON M1L 2L6

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Hi, I am Phonsay and I enjoy all things pertaining to sports.

Dealership Experience

13 yrs, 8 mos

Industry Experience

32 yrs, 8 mos

Languages Spoken

Cantonese Cantonese

English English

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2 Reviews of Phonsay Wong

June 29, 2016

Dealership Rating

"Spoiled break rotors 2 times"

- 1Mytoyota

The service is worst ever and I dont know who gave it high rating. This mechanical service never changed break pods on time until rotors are damaged! This happend on 2 of my cars. Looks like they make money on your breaks - this story happened 2 times on both my cars - avoid them at all cost!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Jun 30, 2016

Scarborough Toyota responded

Hi There, We apologize for the experience you've had with our service department. Rest assured, both our Certified Technicians and the Toyota parts we use in our repairs are of the highest quality. While your situation is regrettable, we're sure there is an explanation. We hope that you'll get in touch with our Service Manager, Gord De Castro at your convenience so that we can start an investigation into your service records and get to the bottom of this.

January 02, 2016

Dealership Rating
Employee Rating

"Generosity helped make a difference"

- elvin john

Thank you for your help The guys down at Scarborough Toyota were super helpful and sweet! When I had to take my Brother truck in today I got great, friendly, expert service. Phonsay Wong took great care of me & I will bring all my stuff there in the future! Thanks so much Phonsay Wong

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
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