"No trouble to give this dealership a 10/10"
I have had a Mitsubishi rvr for 7 years and I decided to trade it in.. Have been eyeing up the GMC Terrain for a long time. I don’t get to Edmonton very often but I decided to go 2 weeks ago went to a few dealerships and can honestly say this one has been the best one by far... so patient as I was tryin to make up a mind and it took some time.. paul simonato was honestly the best sales person by far. He helped me out in so many ways and tried to give me the best deal by far. I went their knew what I wanted and wanted to trade in my suv and yup.. i was only gonna be in Edmonton for 2 days and he made sure my brand new vehicle was all set and ready for me to go. He explained everything to me as today vehicles got a lot more technology. Honestly best sales person ever.. highly recommend him.. thanks again paul!
Paul was a great help. Found us exactly what we were looking for and accommodated us even coming from out of town. Everything was great.
"Awesome people "
Have been to a lot of dealerships and this was hands down the nicest and friendliest staff. No pressure and they just want to make sure the customer is taken care of
"Most helpful salesman I have ever known"
- Erin Cloutier
Paul went above and beyond to help me find the vehicle I wanted. From the beginning of our meeting straight through to STILL helping us out. And he has done it all without a singular negative vibe. Very willing to help my husband and I out at the drop of a dime, even on his days off while we are on vacation and cant get our vehicle to start! We have for sure had our share of issues with the vehicle, but that does not affect my view of this dealership, and Paul. Especially since every time we have called/emailed Paul and put him through the million concerns/questions/requests... He responds with solutions. Every. Time.
Thank you so much for all that you have done for us, Paul. You clearly take your job very seriously and it 100% shows that we are more than just another sale to you. We are customers and human beings as well. Thank you!
Erin Cloutier and Kyle Cloutier
I recently purchased a 2018 2500 GMC Sierra. From my first inquiry to the signing of the papers my experience was as good as it gets.
Paul Simonato, the salesperson I had the pleasure of dealing with was very professional in the way he handled my potential business. He was always available to answer any questions I had and was very knowledgeable and thorough with his answers.
There was no pushy salesman attitude and I believe that I got the best deal possible on this beauty of a truck.
I would also like to give some acknowledgement to Chantal Geddes, the Finance Services Manager for taking the time to make sure that I understood the paperwork and pertinent information on the warranty, service and repair procedures etc.
I would definitely recommend for anyone reading this review to give Western GMC a call if you are looking to purchase a vehicle, you won’t be disappointed!!!!!
"Simple positive experience "
No high pressure sales here. Responsive sales people like Paul S make the car buying experience a great one. Financing was simple and also very low pressure. A great experience from start to finish.
"Excellent customer service"
My experience with Western was very positive. I've never dealt there before, but would definitely consider them again. There was no games, or pressure so that was appreciated.
"Awesome service "
Paul was very welcoming. Had a great experience at western gmc, not pushy at all. Paul got me into the right vehicle with all the rrequirements.
"Great customer service "
We met with Paul twice and he was so helpful and not at all pushy. We weren’t sure what kind of vehicle we wanted so we were just starting to look at SUVs when we first came to Western GMC Buick. Paul answered all our questions and gave us a quote but did not pressure us into a quick sale. He was quick to answer even when I texted with questions after leaving the dealership, and very cooperative when I wanted to come back to drive the vehicle a second time. Overall a great experience and we really appreciated Paul not being pushy like most of the other car salesmen we met at other dealerships.
Sales staff were awesome. Sales and finance staff were very accommodating in finding me my new truck. Chantal was very professional and friendly. She made the purchase process quick and easy.