Paul Cimillo
Paul Cimillo at Glen Toyota
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Paul Cimillo

Parts Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

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4.5
27 Reviews

Dealership Experience

6 yrs, 2 mos

4.5

27 Reviews

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27 Reviews of Paul Cimillo

May 26, 2024

Dealership Rating
Employee Rating

Very good service, but price are way to high, can you be more conscious on that? More

by diosmery0725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2024

Glen Toyota responded

Thanks so much for the feedback. Glen Toyota certainly appreciates your business! Rob D GM

May 11, 2024

Dealership Rating
Employee Rating

It's a shame I have to rate the dealership where I bought my car so badly!!! Thanks to the workers!!! The first year and a half or so was good as it was just mostly oil changes. The minute issues creep up, y More

by keana6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 14, 2024

Glen Toyota responded

Thanks for your feedback. I'm not sure if I can pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com or me so we can discuss the issue you have. I am sure that there is no way that all 5 of the checked off employees were involved this transaction or whatever you are impacted by. In some cases they may not have even been in the date you are talking about. I understand you had a negative experience with the dealership and we would like to work to correct that., but even if we can not, I would appreciate it if you removed the tags for the mentioned employees so they are not impacted. When an employee is tagged in a negative review or reviews for situations they were not involved in it has a major impact on their ability to build trust with new customers, even when they move on to other dealerships or other careers. You can simply reply to this message to acknowledge the change, you can log into your DealerRater account and make the edit yourself, or you can contact DealerRater directly with the request by emailing help@dealerrater.com. Thanks for your time. Rob D GM

August 25, 2023

Dealership Rating
Employee Rating

The issue with water collecting in my rear driver side door was quickly resolved. The work being done free of charge was a very pleasant surprise. I'll definitely be back in the future. Thank you. More

by jslivinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2023

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

March 19, 2023

Dealership Rating
Employee Rating

Bruce was great and fast will always recommend Glen toyota and Bruce and there team More

by loveandhate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2023

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

February 03, 2023

Dealership Rating
Employee Rating

Excellent customer service and Jayson Mota was excellent to work with and we are grateful for all his help More

by Customer
Recommend Dealer
Yes
Feb 06, 2023

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

December 01, 2022

Dealership Rating
Employee Rating

Quick and effective vehicle servicing service agent is best with explanation and timing. Complete VIP service More

by SE2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2022

SE2022 responded

Complete VIP SERVICE

October 21, 2022

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Employee Rating

Tey have a very Good Service and was fast also, no issues or complains thanks More

by lilliamonge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2022

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

August 31, 2022

Dealership Rating
Employee Rating

excellent service courteous and professional highly recommend. Great efforts done in diagnosing the issues I had with my vehicle More

by Teslarolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2022

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

August 14, 2022

Dealership Rating
Employee Rating

Service Advisor Bill did a great job. The service done promptly and always gets my vehicle washed. More

by REJPCJ3573
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2022

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

August 13, 2022

Dealership Rating
Employee Rating

Great service professional and customer service was superb highly recommend I choose them over other dealerships I dealt with in the past More

by Teslarolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2022

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

1

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