691 Reviews
Write a ReviewDealership Experience
8 yrs, 8 mos
Industry Experience
13 yrs
Languages Spoken
English
Spanish
691 Reviews of Bruce Rosales
May 15, 2024
Always great service from Glenn Toyota! !!! Service advisors thoroughly explain what is being done and why. Always a pleasant experience. !!! Service advisors thoroughly explain what is being done and why. Always a pleasant experience. More
Other Employees Tagged: Kelsey Cimillo
May 09, 2024
Great customer service skills. Kindly treated. Respected. Salesman was knowledgeable and helpful with the whole process and made it an easy process Kindly treated. Respected. Salesman was knowledgeable and helpful with the whole process and made it an easy process More
Other Employees Tagged: John Kraiza, Bob Baran, William Hughes, Richard Matos, Jayson Mota-Herrera, Ramon Garcia, Steven Nikolov
May 03, 2024
Kelsey was fantastic and i was out within 45 minutes. They even washed and vacumed the car!!! They even washed and vacumed the car!!! More
Other Employees Tagged: William Hughes, Freddy Padilla, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin, Joe Croce
April 29, 2024
excellent service very professional and friendly provided me with all the services that I needed in a timely manner and fashion me with all the services that I needed in a timely manner and fashion More
Other Employees Tagged: Kelsey Cimillo, Eduardo Castillo
April 29, 2024
I made a second appointment to get my trunk, which was not opening properly. I was told it was because I had to press down the key and my appointment was canceled. However, my trunk is still not opening p not opening properly. I was told it was because I had to press down the key and my appointment was canceled. However, my trunk is still not opening properly. More
April 29, 2024
My overall experience with the service department is excellent. I am always confident with the work. I appreciate being updated directly from the mechanic. I found him to be thorough, and complete ver excellent. I am always confident with the work. I appreciate being updated directly from the mechanic. I found him to be thorough, and complete very informative. The lady needs to be more personable. I left feeling like I interrupted her day. I always recommend this service department to my friends and family members who own Toyota vehicles. More
Other Employees Tagged: Freddy Padilla, Kelsey Cimillo
April 23, 2024
I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. More
Other Employees Tagged: William Hughes, Freddy Padilla, Kelsey Cimillo, Eduardo Castillo, Nicholas Marin
April 22, 2024
Appreciate Glen Toyota's professional service. Always polite and extremely helpful. I have trusted & used their awesome repairs for the past 15 years. Always polite and extremely helpful. I have trusted & used their awesome repairs for the past 15 years. More
Other Employees Tagged: Joe Esposito, Jason Forkins
April 18, 2024
I asked to have the DCM module looked at and hopefully replaced. An attempt to update the module was made but no update was available. The I was told by Toyota phone support that the DCM module is likely replaced. An attempt to update the module was made but no update was available. The I was told by Toyota phone support that the DCM module is likely the cause of the system’s numerous crashes and quarks. But not attempt was made to replace the module. I’m upset that I paid extra for this head unit and the unit doesn’t work properly or reliably. More
Other Employees Tagged: Freddy Padilla