Bruce Rosales
Bruce Rosales at Glen Toyota

Bruce Rosales

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

4.6
691 Reviews
4.6

691 Reviews

Write a Review

Dealership Experience

8 yrs, 8 mos

Industry Experience

13 yrs

Languages Spoken

English English

Spanish Spanish

691 Reviews of Bruce Rosales

May 15, 2024

Dealership Rating
Employee Rating

Always great service from Glenn Toyota! !!! Service advisors thoroughly explain what is being done and why. Always a pleasant experience. More

by Jmcontracting1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Cimillo

May 09, 2024

Dealership Rating
Employee Rating

Great customer service skills. Kindly treated. Respected. Salesman was knowledgeable and helpful with the whole process and made it an easy process More

by ACEMETAL136
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 11, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

May 03, 2024

Dealership Rating
Employee Rating

Kelsey was fantastic and i was out within 45 minutes. They even washed and vacumed the car!!! More

by jscambio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

May 02, 2024

Dealership Rating
Employee Rating

Overnight drop off is convenient, the text/email for service recommendations efficient and car is running great. More

by sicomichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 29, 2024

Dealership Rating
Employee Rating

excellent service very professional and friendly provided me with all the services that I needed in a timely manner and fashion More

by cesaragomez87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Rob D GM

April 29, 2024

Dealership Rating
Employee Rating

I made a second appointment to get my trunk, which was not opening properly. I was told it was because I had to press down the key and my appointment was canceled. However, my trunk is still not opening p More

by Alvawebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

April 29, 2024

Dealership Rating
Employee Rating

My overall experience with the service department is excellent. I am always confident with the work. I appreciate being updated directly from the mechanic. I found him to be thorough, and complete ver More

by selinagbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Padilla, Kelsey Cimillo

May 08, 2024

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

April 23, 2024

Dealership Rating
Employee Rating

I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. I am satisfied with service. More

by ljasiu11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

April 22, 2024

Dealership Rating
Employee Rating

Appreciate Glen Toyota's professional service. Always polite and extremely helpful. I have trusted & used their awesome repairs for the past 15 years. More

by NTEJADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Esposito, Jason Forkins

May 08, 2024

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

April 18, 2024

Dealership Rating
Employee Rating

I asked to have the DCM module looked at and hopefully replaced. An attempt to update the module was made but no update was available. The I was told by Toyota phone support that the DCM module is likely More

by moran.daniel4517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Padilla

Apr 23, 2024

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

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