Mike Murphy | Page 2

Thoughtful Service I was in the dealership today for servicing and had my 6 month old with me. I was told it would be 1.5-2 hours which I was ok with. My little one star I was in the dealership today for servicing and had my 6 month old with me. I was told it would be 1.5-2 hours which I was ok with. My little one started to get a bit fussy and Dan asked what my name was to see where my car was at. Next thing I know, he returned with my keys in hand and my car was done (and washed!) in less than an hour! Although I was ok to wait, I really appreciated his help!! More

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An exciting experience I have been saving for a car for a while, and finally contacted my salesman, Craig Stott, with whom I have dealt for twenty years, to discuss the purc I have been saving for a car for a while, and finally contacted my salesman, Craig Stott, with whom I have dealt for twenty years, to discuss the purchase. I always know that I will get exemplary service and attention from Craig. He has proven himself over the years and goes out of his way to make me feel as if at that moment in time, I am the most important person in his day. Craig listens to me, understands my concerns, patiently goes through all the ins and outs of the purchase and is not satisfied until he feels I am happy with the entire procedure. Whenever I direct my friends to go to Finch Chevrolet, I tell them to ask for Craig Stott. That way I know they will be treated with respect and deference. I should add that in a purchase such as this it is equally important to be able to have confidence in the service department, and in that respect, I find Finch Chevrolet to be friendly, competent and helpful whenever I have need of their help. Thank you, Craig, for a great job and for being a friend as well as a salesman. I am very happy with my new car. Now I must gain confidence in dealing with all the bells and whistles! What fun! More

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Great service The attention to detail was amazing. Staff is very attentive to what needs to be done. And it was done in a timely manner. Received a free ca rwash up The attention to detail was amazing. Staff is very attentive to what needs to be done. And it was done in a timely manner. Received a free ca rwash upon completion More

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What a Pleasant Surprise I have purchased numerous vehicles through another dealership since 2001. This time I had a very specific need and a busy timeline. I had been discour I have purchased numerous vehicles through another dealership since 2001. This time I had a very specific need and a busy timeline. I had been discouraged by the run around from other GM dealears. Craig took charge of the situation, found me want I wanted, produced the new vehicle on time with a great price and even helped me with the trade. Great work you knocked one out of the park Craig. More

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(GERRY TRACEY.."TOP SHELF SALES & SERVICE ALL THE WAY!" GERRY TRACEY proved to be a great asset to Heidi (wife) and I through the entire new car buying experience! I was very impressed with the way he quar GERRY TRACEY proved to be a great asset to Heidi (wife) and I through the entire new car buying experience! I was very impressed with the way he quarterbacked the FINCH TEAM members involved in helping us! From choosing the right car (2015 Chevy Sonic LT), to picking-up our vehicle, GERRY was very attentive to our needs and saw that everything went smoothly! Carmine Angi More

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Very competitive service dept. It is reassuring that I see long time older employees who are retained by what I see as good management practises. Some people feel that going to priv It is reassuring that I see long time older employees who are retained by what I see as good management practises. Some people feel that going to private garages suits them. The upside of Finch is that their people can spot impending failure because of their hard vehicle knowledge and experience. One their guys who drove our 98 Sierra to the back for an oil change spotted a bad hub saving us a bundle of trouble and risk. Our 09 G8 GT is safety and performance modified and the service staff have paid attention to detail on that count. Their sales guys who spotted our vehicles, checked them out and they commented on the good condition that we keep them in. Overall, I can see that they have staff who are sincerely into cars, trucks and a friendly conversation is only a step away. More

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Craig is I keep going back to finch. I first meet craig when my nephew was out looking to purchase his first car. He was very helpful in directing him into purchasing the right car for h I first meet craig when my nephew was out looking to purchase his first car. He was very helpful in directing him into purchasing the right car for him at the time and my nephew has been very happy.Craig always has a smile on his face treats you with respect and is very knowledgable in what he does thats why my wife and have purchased 2011 SRX and now a 2015 SRX . Thanks Pat and Sheryl Dariano More

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Jean and I found Vince and Craig to be both, very professional but also personal and friendly in our dealings with them.They didn't waste time trying to sell us something we did not want, but respect professional but also personal and friendly in our dealings with them.They didn't waste time trying to sell us something we did not want, but respected our wishes from the start.Vince went on the computer, found the car Jean wanted and got to the business of making a deal that was suitable for both Finch and Jean. The result was a deal that made Jean happy without a Marathon sales pitch. Another employee was asked to fetch a car for Jean to drive, and was also very polite and helpful in explaining the different options the car offered. We were greeted with a smile and hello by all personnel at Finches who looked very nice in their Black and white Finch shirts. The day of purchase, Craig spent much time explaining the operation of the car and all the options. I have been dealing with Vince since 1991 and Craig for my last two cars. All I can say is excellent treatment and service! More

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