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Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 3

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
923 Reviews
4.4

923 Reviews

Write a Review

923 Reviews of Michael Kratschmer

January 17, 2026

Dealership Rating
Employee Rating

Thank you for great service and care with my vehicle! I appreciate everyone that helped me! More

by SUNBURSTPINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Courtney Mearns, TJ Schmitt, Mike Majors, Kim DeVries

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Jan 17, 2026

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 15, 2026

Dealership Rating
Employee Rating

great service everyone was polite and the waiting room was comfortable and pleasant hope to continue to have the same with each visit More

by SPELLEG102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2026

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 14, 2026

Dealership Rating
Employee Rating

Excellent service received as per usual. Thank you Family Hyundai for always taking good care of us! More

by CHRISJEAN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Mike Majors , Matt Casey

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Jan 14, 2026

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 14, 2026

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Employee Rating

I was schedule for a appointment on dec. 30 2025 check my e!cortical system Ck okay. More

by NATESING3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2026

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

December 20, 2025

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Employee Rating

I bought my car from this Hyundai dealership, a n d I love it. I will always take it back for inspections, oil changes, or anything i need done. Everyone there are very kind, and helpful employees. More

by JEANBOG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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Dec 20, 2025

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

November 29, 2025

Dealership Rating
Employee Rating

Been here 6 years for MOST part been very satisfied with the quality of service. More

by willash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Mike Majors

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Nov 30, 2025

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

November 26, 2025

Dealership Rating
Employee Rating

Fast service work done well dealer representative was competent and polite. This worked out well More

by zatarking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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Nov 26, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 19, 2025

Dealership Rating
Employee Rating

Excellent & fast service. Good advice. My car runs without noise & beautifully now. Thank you very much. More

by nirmitarts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Mearns, Maverick Watson

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Nov 19, 2025

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

November 14, 2025

Dealership Rating
Employee Rating

Service department goes above and beyond. Very good communication. They offered a loaner since it was warranty work. More

by TIM@TERICE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George "Skip" Hasenjaeger

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Nov 14, 2025

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 08, 2025

Dealership Rating
Employee Rating

Very good A A A A A A A A A A A A A A More

by WAG1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 08, 2025

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

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