Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 4

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
923 Reviews
4.4

923 Reviews

Write a Review

923 Reviews of Michael Kratschmer

November 08, 2025

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Employee Rating

They are a great group of people working there they take care of your problems let uou know exactly what they’re doing More

by M.BARAJAR
Service Price Transparency
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Recommend Dealer
Yes
Nov 08, 2025

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

November 07, 2025

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Dealership is been very nice and sales people are awesome 👌. My salesman Ricky Gushi and also Al. More

by RONRAYHILL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Al Pellizzeri

Nov 07, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 06, 2025

Dealership Rating
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Great people, great service! I’ve always had a good experience when it was time for service on my Palisade. More

by PIGNATIELL01ST
Service Price Transparency
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Recommend Dealer
Yes
Nov 06, 2025

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

October 22, 2025

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We live this dealership. Christy is the BEST!!! Everett Warner and Maria Warner. We tell our friends. My children have bought 3 cars!! More

by MARIA WARNER
Service Price Transparency
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Recommend Dealer
Yes
Oct 22, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 17, 2025

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Employee Rating

The service department is great. Brian always takes care of us.Make sure that the car is repaired.Does a good job with our oil changing?Keeps our appointments up to date.We really app More

by GOG1007587
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 17, 2025

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Employee Rating

I was so so happy with my salesman and the staff I will be buying a again for sure More

by KARENJONES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2025

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Family Hyundai are glad to have you as a customer.

October 14, 2025

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Great service. They lived up to their promises and replaced my engine with no cost to me. More

by dawn.speakman
Service Price Transparency
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Recommend Dealer
Yes
Oct 14, 2025

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 12, 2025

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Employee Rating

The people were friendly and courteous. It was a nice experience. The only thing I didn’t like was that it took two hours for an oil change More

by JMKNISPEL65
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 12, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 11, 2025

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Employee Rating

The service at the dealership was on point and very helpful in completing my service issues More

by JAMESWILLIAMS0101
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 12, 2025

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

October 09, 2025

Dealership Rating
Employee Rating

Excellent service, in and out quickly, kept me advised of progress, informed me of recall More

by gatorray1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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