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Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
729 Reviews
4.4

729 Reviews

Write a Review

729 Reviews of Michael Kratschmer

May 11, 2024

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Employee Rating

The people at this dealership go out of their way for each customer. They treat us like family. I will always go back to them More

by bhawks56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter, Jerry Lacy, Colin Simmons, TJ Schmitt, Austin Osabuohien, Mike Majors, Chris Powers, Giovanni Saldana, Jose Palomares

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May 12, 2024

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

May 03, 2024

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Employee Rating

Very good service the people who work care about the costumer that you have there 👍 👏 More

by DAWNWILLER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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May 05, 2024

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Dawn, and don't hesitate to let us know if we can be of further assistance.

April 26, 2024

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Family members are the best people I have ever met. I will always buy my cars from them. They know how to take care of people.This is my third car I have bought from them and love every one of them. Th More

by OTISDUNSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter, Al Pellizzeri, Courtney Mearns, Scott Lupo, Robbie Watson

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Apr 26, 2024

Family Hyundai responded

Thank you, Otis, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 22, 2024

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The service department is outstanding whenever we go there they always take care of us make sure that our car is maintained well Bryan always takes care of us More

by GOG1007587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, Al Pellizzeri, Bob Ross, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Mike Majors, Marc Dabaco , Brian

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Apr 22, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Brian and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

April 16, 2024

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Fantastic service department would come again. I was treated very well. I bring all my vehicles here More

by BETOUNI
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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Apr 16, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 11, 2024

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Service was as always. Professional and precise as I have always experienced from Family Hyundai More

by QUOVADIS7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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Apr 12, 2024

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 10, 2024

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In the need of a jam, family Hyundai was awesome to get us in at the last minute to Get our maint in before we left for our trip! We know dealerships are crazy booked but they were amazing to go above and More

by Ghaenke3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Al Pellizzeri, Mike Majors

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Apr 11, 2024

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

April 01, 2024

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All went extremely well, and I was very very happy. It was the Most Joyful Experience A Person Could Possibly Be A willing Participant Of. More

by BOBRAGOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Mike Majors

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Apr 01, 2024

Family Hyundai responded

Thank you, Bob, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 30, 2024

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Service Dept employees are very professional and helpful. They explain everything in terms I can understand. More

by BUTCHYMON
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Workmanship
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Recommend Dealer
Yes
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Mar 30, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 26, 2024

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Very good service and service writer was friendly and very accommodating. I will be returning for service. More

by REYESHECTOR0618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors

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Mar 26, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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