Maverick Watson
Maverick Watson at Family Hyundai
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Maverick Watson

Customer Relations Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.5
57 Reviews
4.5

57 Reviews

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57 Reviews of Maverick Watson

May 10, 2024

Dealership Rating
Employee Rating

This dealership is the worst dealership in terms of customer service I've ever been to. The general managers are disrespectful and are forcing me to fix a 6,555.28 repair by myself and they won't help More

by Indebtbyhyundai
Recommend Dealer
No
May 13, 2024

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 07, 2024

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Everyone there was extremely helpful, friendly and knowledgeable. They made buying a car s lot easier. More

by LARAE52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 03, 2024

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Employee Rating

I knew the car I wanted , the Tucson Hybrid. I knew the color I wanted , the shimmering silver . Got exactly what I wanted More

by KSTABB
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jerry Lacy

May 03, 2024

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tucson and our team, and we look forward to working with you again.

April 21, 2024

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Tj and his whole service department are very courteous and professional. Kudos to the man in charge !! More

by IVANA.BLAGOJEVIC21
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Family Hyundai responded

We are very happy to hear that TJ and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 05, 2024

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Employee Rating

I had a seamless interaction and everything went smoothly. I can safely say I would recommend Omar to all of my friends and family. Thank you for your professionalism. More

by ZACHARY629
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Carlos Alcantar , Omar Martinez, Crystal

Apr 06, 2024

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Omar here at Family Hyundai.

March 09, 2024

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Employee Rating

I had a horrible experience with the staff and the sales men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down pay More

by Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 13, 2024

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, Ashley, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 19, 2024

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Employee Rating

After working with Chris ,Family will remain my dealer of choice. He sold me three cars in three years. Great guy to do business with. More

by dirtdigger98
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Powers

Feb 19, 2024

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Chris and Maverick and don't hesitate to let us know if we can be of further assistance.

January 27, 2024

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Great. Customer service! The staff was helpful , personable and knowledgeable. Comfortable waiting area with WiFi and snacks More

by PLEONI07051969
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo

Jan 28, 2024

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 20, 2023

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Employee Rating

They are professional, knowledgeable and treat their customers very well. They are easy to deal with and follow up on their service. More

by mmakhamre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 18, 2023

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Employee Rating

Easily one of the best, if not the best, dealerships around!!! Staff and service are top notch all the time! More

by PAULIEB421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

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