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Michael Donovan

Overview Reviews (128) Inventory (81)

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Michael Donovan

Product Advisor

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.9

128 Reviews

Overview Reviews (128) Inventory (81)

Industry Experience

14 yrs, 1 mo

Languages Spoken

English

4.9

128 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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128 Reviews of Michael Donovan

July 11, 2026

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Employee Rating

Very good reps for the first service we had for a 2026 RAV4. The staff were all fantastic. Answering all the questions with a caring attitude. Much appreciated. RAV4. The staff were all fantastic. Answering all the questions with a caring attitude. Much appreciated. More

by Bresettv5

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sylvia Donovan, Enna Pinacho

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Jul 13, 2026 -

ToyotaTown responded

Thank you for the fantastic feedback, Bresettv5! We're thrilled to hear our team made your first service experience for the RAV4 so positive. Your appreciation means a lot to us, and we look forward to assisting you again in the future!

July 04, 2026

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Employee Rating

The sales team was patient, answering my questions without pressure to rush into a deal. without pressure to rush into a deal. More

by Shirl-Cat

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 06, 2026 -

ToyotaTown responded

Thank you for your wonderful feedback, Shirl-Cat! We're thrilled to hear that our sales team provided the support you needed without any pressure. Your satisfaction is our top priority, and we look forward to assisting you again in the future!

June 17, 2026

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Employee Rating

Loved dealing with Michael! He was prompt, professional and attentive! Answered all of my questions and concerns! Highly recommended! He was prompt, professional and attentive! Answered all of my questions and concerns! Highly recommended! More

by Vito365

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 06, 2026 -

ToyotaTown responded

Thank you for your fantastic review, Vito365! We're thrilled to hear about your positive experience with Michael. Our team strives to provide excellent service, and your recommendation means a lot to us. We look forward to assisting you again in the future!

June 01, 2026

Dealership Rating

Employee Rating

Great experience ordering and purchasing my new vehicle with Michael (and with Sylvia’s support, too). Great communication and availability - broke down the options to help me make informed decisions - and with Michael (and with Sylvia’s support, too). Great communication and availability - broke down the options to help me make informed decisions - and I’m very happy with my new vehicle! More

by Lsbrock

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sylvia Donovan, Janine Feenstra, Rita Dalal

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Jun 02, 2026 -

ToyotaTown responded

Thank you for your fantastic feedback! We're thrilled to hear about your great experience with Michael and Sylvia. It's wonderful to know that their support helped you make informed decisions. Enjoy your new vehicle, and we look forward to serving you again!

May 13, 2026

Dealership Rating

Employee Rating

sylvia was on top of everything from order, wait time and delivery of my 2026 rav4 limited. in fact i have leased five vehicles from toyotatown .and sylvia. great service delivery of my 2026 rav4 limited. in fact i have leased five vehicles from toyotatown .and sylvia. great service More

by ron.williamson1941

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sylvia Donovan

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May 19, 2026 -

ToyotaTown responded

Thank you for your fantastic review, Ron! We’re thrilled to hear about your positive experiences with Sylvia and appreciate your loyalty. Enjoy your new 2026 RAV4 Limited, and we look forward to serving you again in the future!

April 18, 2026

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Employee Rating

My husband Mike and I have dealt with Toyota Town for 18 years going back to our first 4Runner. They have always given us good service and an excellent product. years going back to our first 4Runner. They have always given us good service and an excellent product. More

by puppymom

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sylvia Donovan

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Apr 20, 2026 -

ToyotaTown responded

Thank you for your wonderful feedback! We're thrilled to hear that you and Mike have had such positive experiences with us over the years. Your loyalty means a lot, and we’re committed to continuing to provide excellent service and products for you both!

April 02, 2026

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Employee Rating

No issues buying my truck. Had same truck before so I knew what I was getting Had same truck before so I knew what I was getting More

by Mike

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sylvia Donovan, Rita Dalal

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Apr 08, 2026 -

ToyotaTown responded

Thanks for sharing your experience, Mike! We're thrilled to hear you had a smooth buying process and are enjoying your new truck. Your loyalty means a lot to us!

March 31, 2026

Dealership Rating

Employee Rating

Excellent and professional service. The new vehicle was in perfect condition and staff explained all the features. The new vehicle was in perfect condition and staff explained all the features. More

by Ron

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sylvia Donovan

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Apr 08, 2026 -

ToyotaTown responded

Thank you, Ron! We're thrilled to hear you had an excellent experience with our team and that your new vehicle was in perfect condition. We aim to provide clear explanations so you can enjoy all the features. Your feedback means a lot to us!

March 16, 2026

Dealership Rating

Employee Rating

Purchasing and picking up my Corolla Cross Hybrid was pleasant and seamless. Sylvia Donovan had everything arranged from beginning to end. I love my new vehicle! Thanks Sylvia and Michael. pleasant and seamless. Sylvia Donovan had everything arranged from beginning to end. I love my new vehicle! Thanks Sylvia and Michael. More

by Bevyc

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sylvia Donovan, Janine Feenstra , Shyray

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Mar 17, 2026 -

ToyotaTown responded

Thanks so much for taking the time to give our team a shout out Bevyc!

March 07, 2026

Dealership Rating

Employee Rating

Busy dealership--Buying process involved many people which made process somewhat impersonal--calling me by Don instead of Ron--Michael Donovan was very good at keeping me informed of ordering process--U which made process somewhat impersonal--calling me by Don instead of Ron--Michael Donovan was very good at keeping me informed of ordering process--Upon delivery we were given excellent instructions on the use of features of the car. More

by TBIRD

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 10, 2026 -

ToyotaTown responded

Thank you for your feedback! We’re glad to hear you had a positive experience with Michael and appreciated the delivery instructions. We strive to make each visit personal and will work on improving that aspect. Enjoy your new vehicle!

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