Michael DeFreitas | Page 6
General Manager
Lockwood Kia
2400 South Service Rd West
Oakville, ON L6L 5M9
98 Reviews
Write a ReviewDealership Experience
9 yrs, 10 mos
Industry Experience
20 yrs, 10 mos
Specialties & Trainings
NADA Academy ( 2013 )
Northwood University ( 2005-2009)
AFIP ( 2008)
View more specialties & trainings98 Reviews of Michael DeFreitas
June 26, 2017
Absolutely horrible service and support All started because my airbag light was on. Took vehicle in to have fixed under warranty and was told vehicle would be ready later that day. Received All started because my airbag light was on. Took vehicle in to have fixed under warranty and was told vehicle would be ready later that day. Received no information from service until I called late afternoon only to find out they needed to keep my vehicle because they didn't know what was wrong and the steering wheel wasn't back on the car. After arguing I needed my car they finally agreed to get me a rental. A few days went by and I finally got my car back but only to have the steering wheel out of line. A week later went back in and got it repaired but vehicle was out of alignment. Dealership after arguing finally agreed to do a free alignment but damage has been done to my tires causing problems and Michael says it is my fault for not doing regular maintenance. Tires had been on my vehicle for less then a few weeks before seeing KIA. Will definitely be taking this matter further. More
Other Employees Tagged: Jake Clark
May 25, 2017
Medium sized dealership- Big time service! I regularly visit for all my service needs. Great people and they really care about their customers. These guys are really nice. I'm buying my next ca I regularly visit for all my service needs. Great people and they really care about their customers. These guys are really nice. I'm buying my next car here! More
Other Employees Tagged: Michael Holguin , Jake Clark, Charles Divita
April 22, 2017
Excellent Charles was the best this is our second car we bought from him . He is very professional to deal with and he knows his facts and figures. Saakjke Charles was the best this is our second car we bought from him . He is very professional to deal with and he knows his facts and figures. Saakjke Tigchelaar More
Other Employees Tagged: Michael Holguin, Matthew Holguin , Charles Divita
April 17, 2017
Buy From Matthew Holguin! Fantastic experience from start to finish. Matthew was knowledgable and very easy to deal with. I recommend purchasing your next vehicle from him. The Fantastic experience from start to finish. Matthew was knowledgable and very easy to deal with. I recommend purchasing your next vehicle from him. The management team was great to deal with as well. More
Other Employees Tagged: Michael Holguin, Matthew Holguin , Andrew Greco
April 15, 2017
11/10 service!!!! A little while ago I was in the market for a vehicle to wow and Lockwood provided! I saw they had an add online for a 2017 Dodge Viper ACR so I contac A little while ago I was in the market for a vehicle to wow and Lockwood provided! I saw they had an add online for a 2017 Dodge Viper ACR so I contacted the dealership several times regarding the vehicle as I was sure this was the vehicle for me. I went in thinking a Kia dealership would not have much knowledge regarding the vehicle but I was wrong. Both Logan and Mike had a wealth of knowledge regarding the very rare super car, we sat down to discuss and after I was offered a very fair deal I accepted and placed a deposit on the Viper. Even after the sale and even though both were very busy with their newborns they made the time to answer any questions I had. I would highly reccomend the Lockwood group to anyone who wants to purchase ANY KIND of vehicle these guys were the best More
Other Employees Tagged: Logan McMahon
April 05, 2017
Very good customer and salesman interaction This dealership deserves an excellent rating as all of the employees went out of their way to make me feel comfortable and did not rush me into making This dealership deserves an excellent rating as all of the employees went out of their way to make me feel comfortable and did not rush me into making a decision. It is a very clean and organized dealership.i would definitely recommend this to friends and family. More
Other Employees Tagged: Michael Holguin , Jake Clark, Armando Sy, Adam Wood
April 03, 2017
Amazing Best service, and very kind and helpful employees! Good parking and they met all my needs. I will be recommending kia to all my friends and family. Best service, and very kind and helpful employees! Good parking and they met all my needs. I will be recommending kia to all my friends and family. More
Other Employees Tagged: Michael Holguin , Jake Clark, Mat Payne, Nicole Porritt, Adam Wood
April 02, 2017
Mike AAAAA+++++++++ With one phone call to Mike i saved $3400 on my new vehicle. I live in Toronto and the dealer close to me would not help me on the price. Thanks to Mi With one phone call to Mike i saved $3400 on my new vehicle. I live in Toronto and the dealer close to me would not help me on the price. Thanks to Mike and his team. More
March 29, 2017
Amazing service! Everyone at the dealership was amazing to work with. Very friendly and knowledgeable. They got me into the perfect car quickly and seamlessly, I could Everyone at the dealership was amazing to work with. Very friendly and knowledgeable. They got me into the perfect car quickly and seamlessly, I couldn't be happier! More
Other Employees Tagged: Michael Holguin , Matt Lovell
March 03, 2017
Love my new Kia Sportage Always professional and pleasant. Very transparent with pricing and was able to get me into new car very quickly. Would recommend this dealership to a Always professional and pleasant. Very transparent with pricing and was able to get me into new car very quickly. Would recommend this dealership to anyone looking for a Kia or another type of used vehicle. More