Michael DeFreitas | Page 7

Professional Staff I picked up the Kia Soul EV past weekend. I had a fantastic experience. I found staff to be very professional and knowledgeable. They were very patien I picked up the Kia Soul EV past weekend. I had a fantastic experience. I found staff to be very professional and knowledgeable. They were very patient with me and answered all my questions. At the time of pick up they went over all the features of the car, it took an hour. That tells you that they care even after they have sold you a car. I livein Thornhill and there are two Kai dealerships within 5KM of my house. I decided to drive all the way to Oakville/Burlington because of their customer service More

Helpful 0

Report | Print

Superior customer service! The team at Lockwood Kia is transparent, friendly and helpful. I highly recommend working with them when purchasing/leasing a vehicle as they are a gr The team at Lockwood Kia is transparent, friendly and helpful. I highly recommend working with them when purchasing/leasing a vehicle as they are a group of knowledgeable, caring individuals who made the process a breeze. Thanks for everything. I am loving my new Kia! More

Helpful 0

Report | Print

Great 1st experience with Kia I had a wonderful car buying experience with the staff at Lockwood Kia. It was a pleasure dealing with Andrew Greco, Logan McMahon, Michael DeFreitas, I had a wonderful car buying experience with the staff at Lockwood Kia. It was a pleasure dealing with Andrew Greco, Logan McMahon, Michael DeFreitas, and Matthew Holguin. The staff were professional, knowledgeable, and I never felt like they were "out to get me", which unfortunately, is how most customers feel when going through the car buying process. Would gladly recommend this particular Kia dealership to friends/family. More

Helpful 0

Report | Print

Mind changing experience ! After spending few hours surfing the net searching for the right vehicle, and based on the amount of negative articles about dealerships and salespeop After spending few hours surfing the net searching for the right vehicle, and based on the amount of negative articles about dealerships and salespeople I came across on the web, I was a little bit worried about being "taken" by dishonest salesmen..or inappropriate business practices when I walked into Lockwood Kia. It only took me few minutes to realize that Logan was truly helping me to decide the best choice of vehicle for me and my family and Michael was running real numbers on his computer in order to help me decide the trim and add-ons that will suit me best without crossing the boundaries of my budget. On my second trip to the dealer I walked in ready to shake hands to the Good People that where helping me with the purchase, I wasn't afraid no more about dishonest people or unproffessional business conduct..I was simply glad that I found a dealership were the team that runs it offered me the highest levels of costumer care and professionalism in a friendly and enjoyable environment . With that being said I highly recommend this Dealer and its Team if you are in the process of purchasing a vehicle because with them it will be simply pleasant. One Happy Costumer. More

Helpful 0

Report | Print

Matthew Lovell's first Car Sale I was pleased that I had Matt as my salesman and found out that I was his first sale. He had lots of help and advise along the way with Andrew Greco I was pleased that I had Matt as my salesman and found out that I was his first sale. He had lots of help and advise along the way with Andrew Greco (in the conning tower), Michael DeFreitas, Amy Zandt and Matthew Holguin. All worked hard to get me a satisfactory deal on a beautiful Kia Forte EX Luxury. I never signed so many papers for a purchase in all my life. I love my car and thank all for a pleasant experience with a minimum of stress. Don B. More

Helpful 0

Report | Print

Most trusted dealership I recently bought a BMW 3 series at Kia Lockwood. One big misconception is that a Kia dealership only carries kia's. Since I learned that this is not I recently bought a BMW 3 series at Kia Lockwood. One big misconception is that a Kia dealership only carries kia's. Since I learned that this is not true, I have purchased all of my non Kia vehicles over the past 5 years from Lockwood. I have always had a positive experience with a very knowledgeable and helpful GM, Michael Defreitas. He runs a trustworthy dealership that you can count on for all of your vehicle needs and services. Also, tthe sales staff Matthew and Charles are always a pleasure to work with. You will not be dissapointed. I can assure you that. More

Helpful 0

Report | Print

Kia Rio 2017 Bought my very first car here. Looked around at the Forte and the Rio, ended up going with the Rio because I liked the size/look of it with the hatchb Bought my very first car here. Looked around at the Forte and the Rio, ended up going with the Rio because I liked the size/look of it with the hatchback. I am very happy with it! Staff at Lockwood Kia were very knowledgeable, friendly and helpful. Thanks for the great first experience buying a car Lockwood Kia! Would definitely recommend this dealership. More

Helpful 0

Report | Print

KIA Forte What great experience!. I have never purchased a KIA and was very impressed with the patience and knowledge of my salesperson. He put me at ease, was What great experience!. I have never purchased a KIA and was very impressed with the patience and knowledge of my salesperson. He put me at ease, was patient with all my questions and fully answered my many questions. He was so professional and easy to talk to. Other sales people at other car makers are or can be very pushy and inpatient, but not the case with Lockwood Kia. As soon as I walked in one of the staff greeted me with a smile and an introduction. I felt at ease right away. The dealership was clean and cars were nicely set up for me to look at. I am very impressed with the customer service. More

Helpful 0

Report | Print

Buying a new car. My wife and I came looking for a new car because our old one died. Michael and Logan both took turns helping us a Kia Forte over a 2 day period. Gr My wife and I came looking for a new car because our old one died. Michael and Logan both took turns helping us a Kia Forte over a 2 day period. Greg & Liz More

Helpful 0

Report | Print

Excellent Service, Fast and Easy Purchase Went in looking to buy my first new car. Left owning a brand new Blue 2017 Kia Forte EX. Logan McMahon really knew how to make you feel at home and di Went in looking to buy my first new car. Left owning a brand new Blue 2017 Kia Forte EX. Logan McMahon really knew how to make you feel at home and did a great job helping me get the most with my budget. Thanks to Micheal Holguin for making the financial arrangements easy and doing them as fast as he did! Would definitely recommend Lockwood Kia of Oakville to everyone. More

Helpful 0

Report | Print