Michael DeFreitas | Page 5

They end offering me something different for what I apply Matthew has a very good level of service but the dealer policy aren't cleared based on what you apply and what they end offer you for when you need it Matthew has a very good level of service but the dealer policy aren't cleared based on what you apply and what they end offer you for when you need it. I apply to a 7 year financing and they end offering me a 3 year lease. I don't apply with them for lease and they want to attach me with any type of loan different of what I apply even expecting to wait for them up to 90 days to find me a better financing options. Nobody with a car need will wait for that period. I loose the deposit and they loose me and relatives as a customers. I don't recommend this dealer. More

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Very pleasant experience from start to finish I visited the dealership first time to see what they have in terms of electric vehicles. Charles took care of me and my wife ... I found him very cust I visited the dealership first time to see what they have in terms of electric vehicles. Charles took care of me and my wife ... I found him very customer oriented and knowledgeable, down to technical details of the vehicles, which is a rare combination these days. It was very smooth transaction from a test drive to delivery of the new car. I hope I will be able to give Charles and Lockwood Kia first opportunity on my next car business. More

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Hands Down the Best Service in Ontario! I can't say enough about the people at Lockwood Kia. I've switched KIA dealerships a total of 4 times and finally and thankfully found this dealership I can't say enough about the people at Lockwood Kia. I've switched KIA dealerships a total of 4 times and finally and thankfully found this dealership. Friendly, experienced, funny, and just all around good people found at Lockwood. My Service Advisor Mr. Giulio Michetti,really takes the time to ensure that all of my car and my needs are met as a customer. The former Service Advisor Jake was also awesome but he has since moved over to the selling side--I'm so glad that I found them. I now live in Ottawa and still make the trip back to Oakville because I think their service is stellar and I want my car to be serviced by the best. Cheers and thanks GM Mike DeFreitas, Nicole at Reception, Giulio, Bill, John, Mat,Jacob and the rest of the team for having my back when it comes to my car. See you soon for an oil change! Jennifer More

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What an amazing experience from start to finish!! I would recommend this dealership to family and friends. Christian, Michael Holguin, Michael (the sales manager) and George all provided top notch ser I would recommend this dealership to family and friends. Christian, Michael Holguin, Michael (the sales manager) and George all provided top notch service. From the time we walked into the dealership until the day we picked up our vehicle, we felt so well taken care of. Everything was explained so well to us and there was no sales pressure. We got a beautiful vehicle for a great price. The second key fob was missing when we picked up our car but Christian delivered the key fob directly to our home the next day. Amazing!! More

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Great experience This dealership made my car buying experience amazing. It was a simple process. Thanks to Andrew Greco and Michael Holguin for all there help. Great f This dealership made my car buying experience amazing. It was a simple process. Thanks to Andrew Greco and Michael Holguin for all there help. Great facility, friendly faces and beautiful cars to chose from. More

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Amazing! Dedicated employees with no pressure, yet lots of knowledge and desire to show everything about Kia and the Soul! All involved went over and above to Dedicated employees with no pressure, yet lots of knowledge and desire to show everything about Kia and the Soul! All involved went over and above to ensure I was happy in all regards! I had a fun (important to me) and pleasant experience with Adam and Michael H. More

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Very good people I was buying a new car and trading in mine. The only issue was how much for the trade-in. During the entire dealing process both Charles D. and in th I was buying a new car and trading in mine. The only issue was how much for the trade-in. During the entire dealing process both Charles D. and in the end Michael the manager were very polite and demonstrated professional courtesy. I believe we arrived at a win-win deal. After reaching a deal I added some appearance options. The next day I changed my mind and there was absolutely no objection to it from Michael G. In summary, there was no pressure on me in any way and the whole process was a pleasant experience of buying a new car. More

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AMAZING! Everyone at Lockwood was more than willing to make sure we were taken care of. i believe I was asked if I needed water or coffee and that I was taken Everyone at Lockwood was more than willing to make sure we were taken care of. i believe I was asked if I needed water or coffee and that I was taken care of probably 5 times in the 5 minutes we were there with no one being pushy or making us feel uncomfortable at all. We were able to find the exact car we were looking for with no pressure or stress. We are very happy with our new vehicle and never write reviews on websites like these. I wanted to go out of my way to ensure that the service we had gets noticed and appreciated. Use Lockwood Kia, More

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Great service and great people From the moment i walked in i was greated with friendy, helpful service. I also never felt pressured or steared to a car that wasn't in my price range From the moment i walked in i was greated with friendy, helpful service. I also never felt pressured or steared to a car that wasn't in my price range. More

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exsperiance the best exsperiance I have ever had they were so helpful mad sure I knew everything and every option there was to have I would defently recommend thi the best exsperiance I have ever had they were so helpful mad sure I knew everything and every option there was to have I would defently recommend this dealership to anyone they also make sure your comfortable always offering water or coffee I heard coffee is really good I don't drink coffee but if you do try it when you go there took me on a test driver was scared to do it but they made me very comfortable to go ahead and do the test drive just all and all the best dealer ship by far big thank you to adam wood my sales person and to mike Holguin who helped wth my financing part and micheal defereitas the sales manager these guys were great cant thank these guys enough for my exsperiance I get my wheels tomorrow cant wait to drive it the 2017 forte ex is what I got very nice car wth all your option thanks again good luck all you will love this place More

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