Michael DeFreitas | Page 2

This was my first purchase from Kia and this specific dealership. This was the best new lease experience I have had. They were clear on what I needed to provide, very prepared with the paperwork, didn't dealership. This was the best new lease experience I have had. They were clear on what I needed to provide, very prepared with the paperwork, didn't pressure to spend extra money and showed me how to use the various features. I highly recommend them. More

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I just bought my third Kia from Lockwood Kia. I have continued to buy Kia's because of quality and dollar value and have returned to Lockwood because of their customer service and care. This t I have continued to buy Kia's because of quality and dollar value and have returned to Lockwood because of their customer service and care. This time Jay Dacosta made sure I understood all the features of my new 2023 Sportage X-Line LImited. Jay was backed up by his Sales Manager, Colin Soldi-Macdougal; the General Sales Manager, Michael Holguin; the Financial Services Manager, Marco Diaferia; and Michael Defreitas, the General Manager. They all played a role in my recent purchase. In addition, I know from my previous Kia's that their service department, managed by Mathew Holguin, is top notch. More

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Lake was patient, kind and professional. He took the time to show me all the options and I ended up extremely satisfied with the deal. Christopher handled the financing with poise and the ut He took the time to show me all the options and I ended up extremely satisfied with the deal. Christopher handled the financing with poise and the utmost professionalism. I couldn't ask for more. Great team and excellent customer service. More

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Sienna provided a very stress free and enjoyable car buying process! She listened attentively and delivered everything as promised. I will definitely be referring her to all my family and friends. If yo buying process! She listened attentively and delivered everything as promised. I will definitely be referring her to all my family and friends. If you’re visiting Lockwood Kia, be sure to speak with her to find a car you'll love More

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Best dealership experience ever, Cameron was very refreshing to deal with, very knowledgeable and sincere. A true professional refreshing to deal with, very knowledgeable and sincere. A true professional More

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Have had the pleasure of working with Colin in the past and was always a great experience - i would recommend him to anyone looking to buy their next vehicle! and was always a great experience - i would recommend him to anyone looking to buy their next vehicle! More

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First, on behalf of my elderly Dad who has both physical and language challenges, I'd like to express my sincerest thanks for the patience and professionalism of Mike De Freitas and Mike Holguin. Second, it and language challenges, I'd like to express my sincerest thanks for the patience and professionalism of Mike De Freitas and Mike Holguin. Second, it was because of this respect given to my Dad after his many trips into the showroom that brought my husband and I into Lockwood. Lastly, Charles' amazing patience lead us to purchasing our Telluride. More importantly, Charles turned a mentally exhausting experience into a seamless process from start to finish. Thank you! Julia and Mike More

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Amazing service and quality I bought a 2015 Porsche Cayenne directly from Michael, I love my car and how quickly everything was done. They tried their best to get me approval w I bought a 2015 Porsche Cayenne directly from Michael, I love my car and how quickly everything was done. They tried their best to get me approval with the conditions I wanted. Thank you very much Michael! More

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Exceptional Customer Service Very pleased to be serviced by a true professional in every manner, Michael was fair on the negotiations right to the delivery of my vehicle and follo Very pleased to be serviced by a true professional in every manner, Michael was fair on the negotiations right to the delivery of my vehicle and followed up months later to ensure satisfaction..I recommend Michael and his team AAA! More

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Good staff and good service Our process of leasing a new car was very good. The sales and finance people were very considerate in the whole process. Initially our lease was not Our process of leasing a new car was very good. The sales and finance people were very considerate in the whole process. Initially our lease was not approved, but they found a way to make it work for us. At the end everything worked fine and we are happy with the car. More

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