Matthew Holguin | Page 3

Superb Excellent service team. They make what is normally an unpleasant situation, a pleasant one... Their technicians are incredible and you can tell everyo Excellent service team. They make what is normally an unpleasant situation, a pleasant one... Their technicians are incredible and you can tell everyone enjoys being in the service department. More

Helpful 0

Report | Print

Stellar Service This service team was professional, efficient, fair and very engaged.. I would happily recommend them to anyone!.ill be back for sure for service and This service team was professional, efficient, fair and very engaged.. I would happily recommend them to anyone!.ill be back for sure for service and a new car More

Helpful 0

Report | Print

Michael the general manager was very helpful and honest. 5 e Great honest, straight forward experience. The product is second to none in the market along with excellent sales and customer support. They set the e Great honest, straight forward experience. The product is second to none in the market along with excellent sales and customer support. They set the example for the automotive industry. Matt More

Helpful 0

Report | Print

They end offering me something different for what I apply Matthew has a very good level of service but the dealer policy aren't cleared based on what you apply and what they end offer you for when you need it Matthew has a very good level of service but the dealer policy aren't cleared based on what you apply and what they end offer you for when you need it. I apply to a 7 year financing and they end offering me a 3 year lease. I don't apply with them for lease and they want to attach me with any type of loan different of what I apply even expecting to wait for them up to 90 days to find me a better financing options. Nobody with a car need will wait for that period. I loose the deposit and they loose me and relatives as a customers. I don't recommend this dealer. More

Helpful 5

Report | Print

Great customer experience! It was an absolute pleasure dealing with Armando. Armando’s honesty was truly refreshing especially after our experience when shopping around. We did It was an absolute pleasure dealing with Armando. Armando’s honesty was truly refreshing especially after our experience when shopping around. We did not feel that we were being pressured into a purchase. He answered all our questions and made recommendations that would suit our needs. Armando leads his team by example which was demonstrated by everyone at the dealership that we interacted with follows his lead in providing a great customer experience. Even after we took delivery of our vehicle I had a few questions and Armando was happy to assist. From the moment we walked into the dealership Matthew Holguin was courteous and professional and made us feel that we were a valued customer. He ensured that I was updated regarding the status of the delivery of my vehicle and promptly responded to my phone calls. Michael Holguin provided us with all the details regarding financing and even went the extra mile to look into further options that I requested from him. Logan assisted us during the pickup of our vehicle and, again, we were treated with courtesy and professionalism. I would recommend this dealership to anyone in the market for a vehicle. Thank you Armando and team for making our vehicle buying experience truly stress free. More

Helpful 0

Report | Print

Great car fantastic service Thank you to all who helped me select my Kia Soul. I love this car, my Kia Soul. It's exactly what I was looking for. The entire process ran incredib Thank you to all who helped me select my Kia Soul. I love this car, my Kia Soul. It's exactly what I was looking for. The entire process ran incredibly smoothly from start to finish. A special thank you goes out to Matthew Holguin, a great guy to deal with. He's knowledgeable friendly and personable. No hardcore sales, instead he listened to what I was looking for. I was open to new or used. Both options were discussed and based on my needs, I got exactly what I needed and wanted. He's a super sweet guy and would recommend Don't want to leave out the rest of the gang though. This is more like a family atmosphere of people that care, rather than pushy sales people. Andrew the sales manager was very knowledgeable and helpful along the way. I trusted his point of view and value his expertise. Also want to thank Michael Holguin, for his friendly and knowledgeable guidance on warranties. The two bros are great to deal with. Thank you Lockwood Kia, you made this experience a great one! More

Helpful 0

Report | Print

Excellent Service!!! It was a great Pleasure working with Matthew, he was very polite,helpful and knowledgeable about the Cars and features. He is a great people person a It was a great Pleasure working with Matthew, he was very polite,helpful and knowledgeable about the Cars and features. He is a great people person and salesman, with a lot of respect and great smile. I made the decision of purchasing the vehicle because of the deal that adjust to my budget but mainly because of the experience with Mat!!! When I was receiving the vehicle he made the process very smooth and explained all the features of my car very precise and understandable, I personally think he gave the extra mile with me and I really appreciate it. Once again thanks great Lockwood KIA team and thanks Mathew Holguin for this wonderful experience. More

Helpful 0

Report | Print

Easy to deal with and a pleasure I came in to look around at what Kia offers in vehicles, as I was ready to replace my old car. Matthew was a pleasure to deal with. A really nice, f I came in to look around at what Kia offers in vehicles, as I was ready to replace my old car. Matthew was a pleasure to deal with. A really nice, friendly, happy guy. As my son says: "He's always smiling!" He explained the vehicle's features with ease and answered questions honestly. He did not force the conversation, nor was it ever scripted. He really listened during the whole process. Matthew was prompt to return my call after the purchase of my new Forte. I thought there was an issue with my vehicle so I brought the car in for inspection. He found the cause, offered a solution that eased my mind quickly. He always treated me with courtesy and respect. I would wholeheartedly recommend Matthew Holguin to anyone looking for a new vehicle. Thanks Matthew! More

Helpful 0

Report | Print

Amazing! Just purchased a Optima Hybrid from Matthew and Michael amazing service from the first time I walked through the door to the time of delivery.I recom Just purchased a Optima Hybrid from Matthew and Michael amazing service from the first time I walked through the door to the time of delivery.I recommend anyone looking for a new car to come visit these guys first! they are the best!! Thank you again. More

Helpful 0

Report | Print

Very good experience, especially due to Matthew Holguin. Matthew Holguin was our sales rep, and was very helpful and courteous. We felt comfortable with him, as he showed us the details of the Kia we were Matthew Holguin was our sales rep, and was very helpful and courteous. We felt comfortable with him, as he showed us the details of the Kia we were purchasing. We would recommend him to our friends. More

Helpful 0

Report | Print