Martin Menzies | Page 52

New car My experience at Erinwood for the second time buying a vehicle was excellent,Martin helped me to navigate to the type of vehicle I wanted and came up My experience at Erinwood for the second time buying a vehicle was excellent,Martin helped me to navigate to the type of vehicle I wanted and came up with the Explorer XLT for the value and the money thank you Martin More

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Satisfaction guarantee Martin was extremely accommodating and went out of his way for us to get what we wanted and within our budget. He made us feel so important. We were i Martin was extremely accommodating and went out of his way for us to get what we wanted and within our budget. He made us feel so important. We were introduced to quite a few of Martin's co-workers and they all had a smile and seem so happy to be there. Great environment! More

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Exceptional Customer Service I was looking to purchase a Mustang for a few weeks and had been doing research on dealerships that had the vehicle I wanted in stock. I kept seeing p I was looking to purchase a Mustang for a few weeks and had been doing research on dealerships that had the vehicle I wanted in stock. I kept seeing positive reviews about Erinwood Ford, so I made a cold call to speak with one of the sales team. Martin answered my questions and was willing to help me surprise my wife with a vehicle for her birthday. I made arrangements to visit the dealership that night, after rush hour, so to avoid the traffic on the 401 from Scarborough. Yes, I drove to Erinwood from Scarborough based on the many positive reviews, and I'm so glad that I did. Dealing with Martin and the staff at Erinwood Ford was one of the greatest Customer Service experiences I have ever encountered. Martin is welcoming, knowledgeable, personable and honest, traits all car sales personnel should have. I can't say enough positive things about my experiences with Martin and the entire Erinwood Ford team. The entire buying process was pressure-free and fast. When we arrived to pick up the vehicle we were given a complete overview of the various systems and features while answering all of our questions on our new 2017 Convertible Mustang. The best experience I have ever had purchasing a vehicle, the management team should be commended and Ford should use Erinwood as a benchmark for its other dealers and salespeople. More

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Fast, Friendly & Knowledgeable Great sales and financing experience. Knowledgeable staff that made the entire experience comfortable and simple. Looking forward to continued relati Great sales and financing experience. Knowledgeable staff that made the entire experience comfortable and simple. Looking forward to continued relationship with Erinwood Ford. Thanks Martin and Carol. More

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Five stars from start to finish!!! What a great experience from start to finish. I contacted Erinwood Ford on Feb 10th 2017 and purchased a used vehicle the same day. My sales person What a great experience from start to finish. I contacted Erinwood Ford on Feb 10th 2017 and purchased a used vehicle the same day. My sales person was Orlando Falsetti. He was pleasant on the phone and suggested that I test drive the vehicle. It was extremely easy (especially considering he offered to pick me up). When we arrived to the Erinwood Ford dealership I was introduced and greeted by Nick Palalas (Director) who is such an AMAZING gentleman - Nick was very professional and helpful in the buying process. I would also like to mention Martin Menzies who was kind enough to share with me additional information and more, he had a good understanding of what I needed to close the deal. I can absolutely say that this team went above and beyond to provide impeccable customer service. I would recommend this dealership to anyone who is looking for a used or new vehicle!!! And a special thank you to Adam Pellegrin - Your patience was very much appreciated. Thumbs up to all!!! More

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Love my new used Edge Just purchased a used 2008 Ford Edge from Martin who went out of his way to ensure the car was in top working order prior to the sale. I am very happy Just purchased a used 2008 Ford Edge from Martin who went out of his way to ensure the car was in top working order prior to the sale. I am very happy with the sale and with the care and comfort of dealing with Martin. I also appreciate that he went out of his way to handle a used car sale even though his role at the dealership is New Car Sales. More

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Willing to Work With Customer It was an excellent experience with Martin. He is energetic and willing to find a deal for you and very welcoming. I didn't find this in a couple of o It was an excellent experience with Martin. He is energetic and willing to find a deal for you and very welcoming. I didn't find this in a couple of other Ford dealerships that I visited. He is friendly with kids. Next time I am going directly to Martin for all car / truck needs. Thumbs up to Martin, i got the F150 I wanted. More

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Best dealer in southern Ontario!! From the moment I contacted Erinwood Ford online and was put in touch with Martin Menzies until the moment I drove away in my 2017 Ford Escape has bee From the moment I contacted Erinwood Ford online and was put in touch with Martin Menzies until the moment I drove away in my 2017 Ford Escape has been one glorious moment after another! No pressure from Martin, just complete satisfaction for an awesome car deal. Fabulous salesman! I will definitely buy from him again!!!! More

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Erinwood Ford Service I attended Erinwood Ford to get a slow tire leak checked. I did not have an appointment but Etta greeted me immediately and was very friendly and prof I attended Erinwood Ford to get a slow tire leak checked. I did not have an appointment but Etta greeted me immediately and was very friendly and professional. She had my tire checked right away. While I was waiting the sales person who sold me the vehicle, Martin Menzies, was there and checked in to see if everything was ok. He even check with Etta to see what was wrong with my tire. Unfortunately they were unable to detect the source of the leak but Etta told me that the tire pressure was topped up and to come back in if it went down. I returned three days later and was greeted by Etta again who had the tire inspected immediately. The technician noticed that the valve stem and tire pressure monitor was problem. It was replaced under warranty without any issues. In the past 15 months since purchasing my vehicle from Erinwood Ford I've had nothing but positive experiences everytime I've walked in the doors. I have recommended Erinwood Ford to my friends and colleagues due to the friendly, professional, and knowledgeable staff that they employ. Keep up the good work! More

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My NEW Focus RS Fantastic! This was the best Car buying experience I have had! I have purchased and Leased many cars over the last 34 years of driving. Including many High end This was the best Car buying experience I have had! I have purchased and Leased many cars over the last 34 years of driving. Including many High end Sports and Luxury Brands (BMW, Lotus , Mercedes, Range Rover etc) Martin Menzies. Was the best, He explained the RS Knowledgeably, which is not easy because i am a car snob. He went the extra mile in terms of prepping the car for quick delivery, processed all paperwork quickly and responded to email text and phone immediately. When I asked about sevicing Martin introduced me to Joe who answered all my questions, and concerns. Thanks Martin for all your help, and we will see you on my next purchase. More

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