Markus Widmer | Page 2

I just bought my second vehicle from Tony Yang. As always, he was very knowledgeable and went out of his way to make sure I was happy. Great customer service!! As always, he was very knowledgeable and went out of his way to make sure I was happy. Great customer service!! More

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Update September 2023: I just purchased another car from Tony Yang at Mercedes Benz London. This one was the SL 63 AMG. This was a very special transaction that Tony and his general manager Rob, were able t Tony Yang at Mercedes Benz London. This one was the SL 63 AMG. This was a very special transaction that Tony and his general manager Rob, were able to put together for me. It was special in that it was the car of my dreams, but perhaps even more importantly is that I just bought a new C43 AMG in May 2023. The C43 was a great car, but I must admit that my decision to purchase the C43 over the more expensive SL63 was a mistake on my part. When I called Tony to let him know that as much as I really liked the C43, I still had SL 63 on my mind despite the price difference. Tony and Rob created a path to the new SL63 that made my decision fast and easy. Friendly, helpful and professional all the way. Thanks Tony for an awesome purchase experience. More

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Brought my car in because the ESL failed. They said the part would take 2-3 weeks to come in. Started calling for an update towards week 3 and kept getting told someone would call me back. Th They said the part would take 2-3 weeks to come in. Started calling for an update towards week 3 and kept getting told someone would call me back. They didn’t. Eventually I got told the part is so back ordered, they don’t have an estimate for when it’ll show up. After lots of angry phone calls, I got Mercedes Canada headquarters to admit people have been waiting for this part for over 8 months. I understand back orders, covid, geopolitical conflicts impact shipping times, but it’s called expectation management. You KNEW when I brought it in that this issue existed. You KNEW I wouldn’t get my car back in 3 weeks. Don’t hide behind some policy that says you have to quote 3 weeks and you know people have been waiting almost a YEAR. You LIED. Every step was a lie, you knew it, and don’t want to admit it. Don’t buy a Benz from this dealership. They’ll only screw you over. More

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I have purchased three Mercedes from Mercedes-Benz London, always facilitated by Tony Yang. Tony Yang is a consummate professional, and a true gentleman. I have always felt like I received the best de London, always facilitated by Tony Yang. Tony Yang is a consummate professional, and a true gentleman. I have always felt like I received the best deal possible, both on purchase price, and trade-in value. The entire process has always been effortless, thanks to Tony Yang and Greg Guzman. If you are considering purchasing a Mercedes, don't look anywhere else. More

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Happy to acknowledge both London MB dealership and Mike Robinson as my sales person in most recent purchase. Have been doing business with this place for more than 12 years and will be returning - this is Robinson as my sales person in most recent purchase. Have been doing business with this place for more than 12 years and will be returning - this is the fourth vehicle. Would most definitely recommend Mike as a person to deal with - he will hear you and will genuinely attempt to address any issues or any of your concerns - and this is consistent throughout the ownership. Service department as well has been outstanding - they do know that at times the requirements for the mechanics or electronics might be more stringent depending on the driving setup of the vehicle and will address issues that for "casual"drivers might not represent a problem whatsoever (racing environment). Kudos to Marcus as well - life would be more difficult without his help. In summary: will do business with them again and will recommend this dealership to anyone without hesitation. More

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Another outstanding experience with the Mercedes Benz London team! Tony, Mike, Markus, Greg and Rob once again provided exceptional service during our recent purchase. We were able to buy with confiden London team! Tony, Mike, Markus, Greg and Rob once again provided exceptional service during our recent purchase. We were able to buy with confidence knowing that they would treat us right and ensure we were 100% satisfied with our purchase decision and experience. Tony took the time to review all the controls and features during delivery and Markus and his team ensured the vehicle was detailed and serviced like new. More

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The best in client services! From buying my first MB with sales (Tony Yang) to the service department and concierge, to the customer service. Everyone at MB has always taken ve From buying my first MB with sales (Tony Yang) to the service department and concierge, to the customer service. Everyone at MB has always taken very good care of me from day 1. I am now on my second vehicle with MB. Love the dealership, love the ease in buying, love the service and love all of them there! I am a well taken care of young lady! Shout out to all of you at MB !!! More

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Purchased my second vehicle with Tony and the team at Mercedes London. They always go above and beyond to ensure customer satisfaction. The dealership is always very clean and welcoming. Thanks Marcus, M Mercedes London. They always go above and beyond to ensure customer satisfaction. The dealership is always very clean and welcoming. Thanks Marcus, Mike, Tony and Noel for helping me with the new car! More

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It was a great experience. I've purchased several vehicles from MB and I've never had a bad experience. Mike been my contact and sales agent for every purchase. He takes the ti I've purchased several vehicles from MB and I've never had a bad experience. Mike been my contact and sales agent for every purchase. He takes the time and go through all the options available on pick up and follows up a few days later to make sure I'm happy. More

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Let me start sharing that I seldom post online reviews. However, I felt compelled to share my experience I had in September 2022 with MB London. I purchased an older model vehicle from this dealer and w However, I felt compelled to share my experience I had in September 2022 with MB London. I purchased an older model vehicle from this dealer and worked with Tony Yang. I had been looking for a low kilometer, dealer maintained example for some time and saw the car online on a Saturday morning. At the time I write this review, the used car market is really hot so I immediately called the dealership and let Tony know that I would be making my way down (over 100kms away) and would sincerely appreciate if he could hold the vehicle until I get there. Needless to say, this was a stretch of an ask given I imagine many "potential buyers" ask the same thing, only to walk away from the car upon arrival. Tony sent detailed photos as per my request to ensure I would not be surprised when I arrived, given sometimes pictures hide many imperfections that are apparent in person. I arrived at the dealer, the car was exactly like in the pictures and exactly as Tony described. I took it for a spin on the highway, came back and signed the papers and shook hands for the smoothest vehicle purchase I have ever made. On the drive home, the TPMS light came on and after a couple of emails Tony arranged to have a driver come and pick up the car, have the issue remedied and dropped back off. I was connected with the Service manager Markus Widmer who was extremely friendly, responsive and kept me up to date. Even the delivery driver Allan was a class act. You know the phrase they use for cars "They don't make them like this anymore?" Well, the same goes for Tony Yang, Markus Widmer and Allan. I have bought over 25 cars in my time, and this by far was the best experience bar none If you see a car at MB London, don't think twice and head on over! You will be in great hands with this Team. Thanks again Tony and Markus and a great car purchase experience. More

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